Big Johns Plumbing llc
Service Area in Houston, Texas
Business Location: 3310 Exeter Trail, Pearland, TX 77584, United States
Contact Number: +1 713-885-1836
Customer Rating: 4.6
Business Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Plumber Services Offered
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Payments
- Credit cards
Service Categories
- Plumber
Alternative Plumber Providers in Houston
Related HVAC Resources
Customer Feedback (52)
I absolutely cannot say enough about this company! They came out almost immediately to my home and fixed a problem Knights plumbing had mis-diagnosed, costing me thousands of dollars. They were very professional and thorough! They took their time to make sure they were doing work that actually needed to be done, unlike Knights plumbing. I will be using big John’s from here on out!
My neighbor/friend across the street had a plumbing issue and called out Big Johns for a service call. My daughter has recently started driving and while backing out of our driveway, she backed up into Big Johns van! Not only was this gentleman not upset, but his main concern was for my daughter. She was really upset and felt bad, but he totally made her feel at ease and had the best attitude. VERY RARE these days. After personally speaking to him and wanting to make things right, he just wouldnt accept anything and was more worried about my daughter and her car. IMO, this really speaks alot about Big Johns character and integrity. I asked the neighbors on how they felt of quality of work he performed. Of course everything turned out great. Big John is definitely going in my contacts for any future plumbing needs, and my daughter will definitely triple check her review mirror.
Great and honest plumbing service that is rare to find nowadays. We used them today for the second time, and this time it was a toilet whose water turned hot after a couple of flushes since we bought the house. They told me upfront that it could become costly if theyd have to put a new cold water line down to the toilet, but instead of doing the quick and expensive fix, they spent about an hour to find the issue, which was a cold water pipe being connected to the hot one. Two caps later and the problem was fixed for a fraction of the cost of a new cold water line. Highly recommended!
Big John’s Plumbing provides great & honest customer service. They arrived on time, addressed all of my plumbing challenges & was extremely accommodating. I had read wonderful reviews, and it was/is all true.
Did gas plumbing on generator, way cheaper than anyone else, and quality work
Big Johns is a no frills plumbing service with exceptional service! John is very accessible. He has visited every job they have done for me ( I dont know if that is the standard practice). His prices wont hurt your pocket! This company is a great value.
I have used this company several times, the workers are very professional, friendly and very neat. I highly reccomend Big John P)umbing.
I contacted Big Johns to remove and replace a gas water heater. The old water heater was leaking water and was in horrible condition.John and the men working with him were very professional and courteous. They completed the entire job in a little less than two hours. I was very pleased with the cleanup process.
I was going back and forth with our home warranty 3 days with no water, Rescue Rooter tried to cheat my 77 yo dad into an $800 fix by asking him to pay $400 cash up front and he’d go do another job and come back 😐. They denied the claim saying we broke a pipe INSIDE the wall.In comes Big John’s Plumbing to the rescue. 2 hrs later, new shower plumbing, new fixtures only 30% of what the others were charging. I’m so excited and grateful! Thank you Roberto for your fast service!!
We were very happy with the work Big John did. We had not one but two water heaters go out at the same time and John and his crew were able to rearrange some jobs to get the work done in a day. They were professional and timely and replaced both water heaters for less than what another company offered for repairing one of the units and replacing the other for. I would definitely reccomend them for any job you need done.
I recently found these guys when we had the drains backing up for the whole house. They responded quickly after I called and unclogged the drains. They did a professional job at a fair price and communication throughout the process via phone and txt was excellent.We had a water heater fail shortly thereafter and called these guys again. The experience was the same. It is clear to me that great service, at a fair price is what you can expect from Big Johns plumbing! I will be using them for all of my future plumbing needs.
When we had some plumbing issues in our kitchen recently, my husband and I called Big Johns Plumbing because our neighbors recommended him. We werent disappointed. Big John and his workers quickly and efficiently solved our problems at a very reasonable cost. Now we recommend him too.
Had a natural gas valve installed for a generator. Good price and excellent service. Both the appointment for the estimate and installation were right on time. Everything was done quickly as requested. Good communication via text which I like and prefer.
Very responsive, kind and helpful!!! Left a voice mail and received a text response within minutes on a Sunday! Wow! Thank you!! John came out and fixed our water heater and kitchen sink. He is very, very knowledgeable and experienced. I HIGHLY recommend!
We were very happy with the work that Big Johns Plumbing did for us, and would recommend them to anyone. Very responsive, did great work, stayed on schedule exactly as planned, was reasonably priced, and left the work area spotless.
They are awesome! I had a huge leak from a tub causing water damage. 25 minutes of work and all fixed! Roberto and little John are professional and courteous. Cant thank you all enough!
After contacting several companies that either never followed up or showed up to fix my clogged toilet, I was impressed by this companys website motto and 5 star ratings. I called Big John and he lived up to all the ratings. Number is saved in my contacts as My Forever Plumber . Took care of the problem in under 10 minutes and gave me a discount for taking care of the problem in such a short time!
Since moving into my first home a few years ago I’ve had several plumbing issues with leaky toilets, the air gap draining water with the dishwasher, the hot water in my tub trickling out while cold water came out fine. My water bill reflected these issues. One plumber said I’d need to re-pipe the house and rip out dry wall and it may be a community-wide issue. I didn’t have money for that and the house wasn’t that old. I sought a second opinion from John and he came in and fixed everything in under 2 hours for a fair price! Very personable, very professional. My new plumber! Thanks again John!
Big Johns Plumbing is always reliable and their staff is super friendly! Theyve never let me down when I was in a pinch with my water heater.
We are very very happy with the work that Big Johns Plumbing did for us, and would HIGHLY recommend them to anyone.Very responsive, did great work, stayed on schedule (and updated via texting) exactly as planned, was reasonably priced, and left the work area spotless.Today we had a problem with our Rinnai water heater after John did vinegar decalcification flush. After the flush, something went wrong as there was no hot water coming - upstairs or downstairs. He called the Rinnai tech support and stayed at site until he and Miguel finally fixed the problem. They almost spent 1 hour extra fixing the hot water problem (the culprit was the turbine which was clogged due to sediments and was not spinning freely and hence impeding the gas flow) and finally fixed He and Miguel never complained and stayed very much focused in solving this problem.John is THE PLUMBER for all our future plumbing needs. We are even going to recommend him to all the members in our subdivision....he deserves more business.
Misrepresented availability. States open 24 hours on information in google search. Not working holiday weekend though.--I updated this from 1 star to 4 star because they saw this review, owned up to it, and was responsive to feedback. I appreciate that - perhaps Ill give you guys another chance in the future... unless I really like the guys that are able to help me out today. :) --Thank you for reply.
Fantastic Company and Honest!I have used several plumbers through the years and every single one lied to me. The last work I had done was by Sam the Plumber who told me AFTER they charged me thousands to replace my main line that the line under my patio they themselves said was find needed to be replaced after all. I to save money tore up the entire patio and saw nothing wrong so I called Big Johns Plumbing out. They confirmed the problem was NOT under my patio but in fact where Sam the Plumber JUST replaced a few months back. I tore up my patio for nothing! Finally Sam the Plumber grudgingly fixed the problem after Big Johns Plumbing stood up for us and the problem was sooooooooooo bad that they had to redo our entire main line AGAIN! Only plumbing company you can trust is Big Johns... trust me!!!!!!
I have used Big John’s for several plumbing jobs around my house. John and his crew are highly skilled and have quickly solved all of my issues at a very fair price. I highly recommend Big John’s!
Repaired a busted exterior underground water pipe in my front yard. Very reasonable and fast workers. Wasted no time and managed to put my yard back together! Would definitely use again.
We always call John when we need plumbing help. He is very kind and so are his employees. Fair pricing, and great work done.
Terrific experience with John. Honest, punctual, hard-working. Excellent communication. Fair pricing. Would definitely use his services again.
Big Johns has done a few plumbing jobs for me. They were fair priced, communicative and did great work.
They were so kind and quickly fixed a little leak we had at a fair cost! Would recommend 10/10!!!
I have been using their service since January 2018. They provide excellent service, with quick response time, and great results consistently! I am grateful to have found them!
Honest , clean & dependable. Replaced our hot water heater & even recommended the HVAC guy he used (also a great guy).
Very kind and nice Roberto he quickly fixed the plumbing problem and they are really professional and dedicated to their job recommend 11 out of 10
Great experience. On time, and completed to my expectations. I will call Big Johns next time
Very reliable, and very professional and came a long way to service us. Thank you John and your crew. You are the greatest !!!!
Great service from Paul and Rudy. They fixed my problem . They explained what needed to be done. I was pleased with their work.
Super folks.....quick to respond. They came in and showed me what was wrong then went to work making the repair. THANK YOU SO MUCH
They arrived on time, did the job faster than expected, and charged a reasonable fee.
Love this company. Always pleased with their service, and very reasonable prices.
Very responsive and on time. Great work on our bathroom and a great price .
Great customer service and fair pricing
Great fast service reasonably priced
Knowledgeable and friendly service
Big John is knowledgeable and responsive.
Reasonable, responsive and quick service!
Great service! Ask for Roberto.
Always appreciate good service!
Rob was great!
Very professional