bluefrog Plumbing + Drain of West Houston
Service Area in Houston, Texas
Business Location: 10645 Richmond Ave. Ste 140, Houston, TX 77042, United States
Contact Number: +1 346-423-4753
Customer Rating: 4.9
Business Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Plumber Services Offered
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Service options
- On-site services
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Payments
- Credit cards
- NFC mobile payments
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Service Categories
- Plumber
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Customer Feedback (199)
BlueFrog plumbing, via Jason & Josh, did a fantastic job! They carefully evaluated the issues, explained the situation and options, and then replaced my water heater. They showed me each problem I had, including the prior condition of the old piping, and then carefully took their time to input the new product perfectly with safety matters explained well. Highly recommend them!
I found my experience with Bluefrog to be totally positive. I have lived with a water softener since 1989 so I knew what I wanted and I just needed to make sure they could provide me what I needed. They came to my home, were absolutely professional and friendly. When I asked something they couldn’t answer they scheduled a follow up appointment and got a technical expert regarding water to answer my questions. They made me feel as though they appreciated the chance to learn something new also. There was no sales pressure, they never tried to sell me a higher level of equipment than what I needed. I appreciate the fact of how I feel they are trustworthy and caring. At the end of installation. I also felt everyone I had dealt with was happy to go the extra mile for me. How rare!
Kris, Jason, and the Blue Frog team are great to work with! We had Blue Frog replace cast iron drain/sewer pipes. Neither my wife nor I had any experience with plumbing and the guys at Blue Frog patiently walked us through the process of diagnosing our needs and explaining how the project would unfold. The team was thorough and detailed, making us feel comfortable with the process. Kris and Jason were also great at communicating and following through on commitments to our project. We are very pleased with our experience and will definitely use Blue Frog again should the need arise.
Alton, who Who came out to help service? Our plumbing is an excellent technician. He needs a raise for the long hours. He works, but he is a hard-working young man and thank him for coming out and taking care of two older people.
Bluefrog Plumbing is truly a reliable and knowledgeable company for your plumbing needs. Very professional and great staff of expert plumbers.Alton Campbell is certainly one of those professionals which I had the pleasure of meeting and learning from. His knowledge and seamless work to install a part was exactly what I expected and received. I enjoyed speaking to Alton so much...I took this picture. Many thanks to Bluefrog Plumbing and Mr Alton Campbell on a job well done 👏🏼
Nothing but positive interaction with the representative from Blue frog. Every time I have a plumbing emergency day they are the first people I call. I get an immediate response and they send a professional immediately (sometimes within 24 hours). They are most expedient and very professional
Mike showed up on time and got right to work. He diagnosed the problem quickly and explained everything he was planning to do and why it was necessary. He was friendly and professional and even took a minute to play with my dog Kramer. He had the problem solved quickly, we tested it several times and it worked great. He was mindful to keep the area clean and dry. This is everything I would want from a service company. Thanks to Jill for getting the appointment setup, she made it easy and the timing was perfect.
Bluefrog’s plumbing services exceeded my expectations. I called about a leaking faucet and they were here and replaced it within just a couple of hours after my call. Michael has serviced my home twice now and is always friendly and does a great job! He seems to really appreciate me as his customer and makes me feel very comfortable and confident that he’ll consistently provide top notch services.
Fantastic experience, 1st time using BlueFrog. Thank you, Alton for taking care of us on a Sunday!When you have an after hours or overnight emergency like we had, you hope for the best but need to be realistic. Very happy to say, the response, the professionalism and the handling of our problem exceeded my expectations.I look forward to working more with Alton and the BlueFrog team! Thanks again.
Blue frog did a great job for me. They gave me a reasonable price got the work done in a timely fashion and communicated very well. I would definitely hire them again and recommend them to anyone needing help with plumbing.
Highly recommend Blue Frog! The booking experience was easy and our techs, Alton and Josh, were right on time. They addressed the issue, provided two options for a fix with plenty of detail. All of our concerns were addressed and our issue is fixed!
My main water line coming into the house blew underground and flooded my entire yard before I even realized what was happening.Id used bluefrog previously for a simple drain cleaning and they were the only plumbers I had saved so I gave them a call at about 7:30pm. They answered right away and were sympathetic.Alton showed up about 30 minutes later, as promised. He was super friendly and professional. Shut off the water, inspected the situation, then worked up 3 quotes. Very nice to be given a couple options when dealing with something this major.He worked hard and fast and had the situation fixed in a couple hours. (Figured itd be longer with just one guy!) I also appreciated seeing before and after pictures of the work.Alton was a pro. Super glad I called bluefrog and will definitely be recommending them to friends.
This was by far my most painless experience with a plumber. My tenants had an issue with their drain, I called Blue Frog and they were out early the following morning. They were efficient, on time and solve the problem in no time!! I will definitely be using for any plumbing needs.
Alton came out and did a great job of cleaning out our kitchen vent. We had a clog that happened at midnight, scheduled the appointment for the next day, and everything was good to go. Thanks BlueFrog!
Alton arrived promptly to repair an outdoor faucet that had been installed incorrectly by plumbers who handled the home renovation. He quickly diagnosed the problem and quoted a fair price. He worked efficiently and cleaned up the work site upon completion of the repair. I would highly recommend this company, especially because of Alton’s customer service and expertise.
Absolutely a great experience with Bluefrog Plumbing. Called Chris yesterday and his crew, CJ and Alex showed up this afternoon to flush our hot water heater and install a flood stop device. Very professional, friendly and definitely know what they’re doing. Highly recommend recommended.
Alton was amazing. Thoroughly inspected our issues, gave us quote in a timely fashion, and repaired our issues quickly and efficiently. Will definitely use them again.
I highly recommend BlueFrog for their exceptional service! They are responsive, helpful and ready to address the situation without hesitation. Andrew from BlueFrog did an outstanding job fixing a water leak in my attic. His expertise was clear as he quickly resolved the issue and identified other potential water hazards that could have caused future problems. Andrew’s attention to detail, focus on safety, and professional yet friendly attitude truly set him apart.
Alton did an amazing job! Stayed late on a Sunday and made sure everything was perfect! I will definitely be recommending him to friends and family!
Friendly staff, prompt on time service, quality work! Technician was knowledgeable, understanding, and frankly just down to earth when explaining the issues that I needed to address. The quote and work was done efficiently. Do it.
They showed up on time and worked with me to determine the cause of leaking on some improperly installed plumbing. Theyworked very hard and at a reasonable price and corrected a toilet flange problem to ensure it doesnt happen again. I would 100% use them again.
I cold called blueFrog Plumbing with a gas leak issue after finding them on google maps. Their tech arrived and fixed the leaking pipe, tested the line, and applied for the city permit and inspection with the city for the gas meter reinstall. The permit was issued by the city within an hour. Their pricing was fair and transparent, and well worth the clean quality of the work. Andrew, the tech who performed the repair, was detail focused and skilled, as well as an awesome guy to that offered helpful advice. I would recommend blueFrog Plumbing and will be relying on their services for any and all future repairs.
Alton and Josh were able to assess the situation, diagnose the problem, and talked me through the possible solutions. My project is larger than a one day solution, but they started the process same day whereas other companies gave the runaround to get started. Definitely will have them back to complete further projects!
A great team to work with, a few minor issues along the way regarding timing but good communication and all problems solve immediately. When the crew arrived they were friendly, courteous and professional, put on booties immediately prior to entering our home. Alton & Stanley carried out the work required, again in a very professional manner and even put up with our super friendly dog! Would highly recommend to anyone needing plumbing work.
The two technicians Alton and Stanley are very professional and respectful. They work with the goal of caring for the customer. I would recommend these two gentlemen and their company Bluefrog to anyone. Thank you to Alton Campbell and Stanley for your great work. I had a gas leak under my house that turned into 3 other leaks in various parts of the house these men worked until they couldn’t see to get the line replaced and new valves. They had me fixed up in a day now I’m waiting on them gas company to come out. Thanks again
Blue Frog has earned my business going forward. Not for the quality work they did (though theyve done great work for us multiple times in the past), but because of the level of customer service they demonstrated when things didnt go well. Long story, short, there was a plumbing issue that was accidentally misdiagnosed which led to my wife and Is purchase of some new bathroom hardware. Because of the misdiagnosis, this expensive hardware was not ultimately needed as it was not the cause of the issue. As a result, I called to discuss the situation and which was met with a near immediate decision to refund us the service fees BF had charged and a commitment to fixing the issue and making things right. My wife and I are very busy with work and family items, so it was a breath of fresh air to not have to spend countless hours begging and pleading to have the situation resolved. They were professional, polite and very helpful. Wed absolutely recommend others use them and will call them with our next plumbing issue if/when it arises.
Bluefrog Plumbing has been great addressing our needs with plugged drains! They came in to snake some drains for us and we still had issues with one. They came back and completely reconfigured the drain pipe and snaked it again at no charge! Thank you for being our trustworthy plumbing provider! If you value top quality service and a dependable company, hire Bluefrog Plumbing!
Alton did a great job. He installed a garbage disposal, and most important, realized the upstairs water heater did not have an overflow valve. That could have caused major damage,! Thank you Alton
Blue Frog is my go to plumber solution. Consistently over three visits they are good at what they do and the price is reasonable. They offer advice as if it was my cousin coming over to look at my issue. Michael came and handled my problem with a shut off valve being broken and then answered questions to other issues I had. No hard pressure sales, just options. Love it.
Michael Knight from Bluefrog plumbing provided excellent customer service. This company is very affordable, knowledgeable, transparent, and thorough. Im very happy with the work performed.
We had a great annual inspection with Mario! He was very thorough and not pushy for areas that we will likely need serviced. Highly recommended!
Michael came out to give me a quote to change 2 hose bibs. Bluefrog was very flexible when scheduling ( I had to reschedule due to weather). Michael came out on time, he worked diligently, and Im very happy with his work. Would recommend Bluefrog for any plumbing needs!
Gloria and Alton were the best! My job causes me to occasionally need plumbing services in West Houston- and Bluefrog is my go-to source whenever I can use them. They are quick, personable, pricing is fair, and they do everything with great care and precision. Im so thankful to be able to use Bluefrog as a resource for my company.
Bluefrog is the BEST! They are honest, dependable, and do such a great job. They have super fair prices, are quick to complete jobs, and are trustworthy. I 10/10 recommend Mike and the whole Bluefrog crew for your plumbing needs.
Alton came to our house on time, even when he left to pick up parts, he came back exactly the time he said he would. He stayed on the job until its done right, very professional and very friendly. I definitely will ask for Alton again whenever I need plumbing work.
Michael, the plumber, was awesome. He was relentless in diagnosing my water leak. He was spot on. It was coming from my neighbor’s house. He wouldn’t give up. I highly recommend Michael for ALL your plumbing issues! Great service and communication on the problem. Thank you
Alton , Bluefrog tech is very courteous and professional.He is very thorough in explaining the work of installing my water heater and explaining the warranty program . Carlos his assistant was also very polite and professional. Great first impression!!! Very happy with the results .Well done guys .
The team is very professional. Michael did a great job explaining all the issues and providing a solution for them. Highly recommended.
The camera plumbing test was incredibly thorough and professional. The technician Mike quickly identified the issue without any guesswork, saving time and money. Highly recommend for accurate diagnostics and peace of mind!
Andrew came out within 90 minutes and checked on the problem. He got everything straightened out in under 30 minutes. He even managed to help my downstairs neighbor while he was here. I highly recommend him.I expect to have him come out in a couple of months to reset my kitchen sink and maybe even do some improvements on my bathroom sinks.
Michael helped us today and was amazing. We have had 3 companies try to help us and none were able to figure out our plumbing problem. He was able to give us a permanent solution that we could afford and are most grateful!!!! He was also very nice.
Alton did a phenomenal job for us. Found our issue quickly, worked hard to get it fixed. Very happy with the experience. Highly recommend.
Very quick and professional work. They repaired two leaking sinks in the house with efficiency. We will be calling again for future work! Thanks again
Alton was great! He arrived quickly and prior to scheduled time, communicated plan and findings each step of the way, gave advice for future repairs needed.
Your blue frog Plummer was very professional and knowledgeable. He pointed out my problem and I think I can resolve it. Thank you for sending a good man to me.
We had a leak over the garage during the last freeze. We called Blue Frog and the office staff was awesome! We had CJ dispatched to our home the next morning at 8:00. He found the leak that we knew of and found a second one further down the line. CJ got us up and running in no time. CJ was personable, knowledgeable and absolutely professional! We highly recommend Blue Frog!!!
I am in sales and cold called bluefrog during my day. I met Jill at the front desk, who was such a nice and professional person, and I definitely felt welcome. Jill gave me a bluefrog plushie for my 18mo daughter, and my daughter loves it! I dont have a house yet, but I know who Im going to call when I do!I also met Kris, the president, who is down to earth and a pleasure to talk with.Great company from my experience!
I just had my kitchen drain unclogged and Mr. Alton Campbell did a great job doing the necessary repairs to fix the issue. He was detailed in explaining the issue and what to do to maintain the drainage clean. Thank you!
Alton was great! On-time, professional, and knowledgeable, he was able to diagnose and fix an underground leak in less than two hours
Cj was a great plumber that helped me with my problems. Im glad he fixed my problem with quickly, now Im I can us my bathrooms in my home. I would us them again if I have a problem on my plumbing system.
Made the trip out to me. He determined that it wasnt a plumbing issue but rather an appliance issue and didnt charge me for coming out. You cant beat that kind of service! Thanks!
Blue Frog is a locally owned company great for doing plumbing work. They were quick to respond to my quote request and had Alton the technician out the next morning to assess my needs and deliver if we came to an agreement on the work and cost. Alton was professional from beginning to end. Kris the owner is very involved and might I add a mechanical engineer by trade with many years of experience in the oil gas business. The team was able to quote me the following business day and install the necessary needs for my natural Gas supplied generator. Alton checked to ensure the codes were met and no funny business was going on. Great company backed with great people would definitely give them my business in the future. They were able to handle my request and install within 24 hours when other companies didn’t even give me a call back. Customer service is key and they nailed it.
CJ is both knowledgeable and friendly. He takes the time to identify the problem, explains the work, and is thorough. This neighborhood has used Blue Frog many times and CJ has helped a lot of residents.
Andrew was so great! He arrived on time and fixed our sprinkler backflow. The problem wasn’t what he initially thought but he got us all squared away!
This was the absolute best experience we’ve ever had when in need of plumbing services. The plumber Blue Frog sent to us (Brad) was skilled, knowledgeable, patient, and the perfect combination of personable and professional. The price was quite reasonable, despite his having to make two service calls to take care of our issue. The dispatcher was very friendly and helpful. Apparently there are 2 or 3 Blue Frog Plumbing + Drain franchises. We used the West Houston one. Excellent!
My house, which was built in the early 60s, had an old corroded natural gas line running from my house, across the yard, to the meter. The line, which was galvanized steel and original to the house, started leaking and needed to be replaced. I got three quotes on the job and bluefrog was by far the cheapest but also with the longest warranty. Alton and his crew did a fantastic job replacing my gas line and coordinating with the city inspector. Ill definitely be using bluefrog again in the future.
He was very nice and explained my situation. Very knowledgeable in his trade.
Michael provided exceptional service today. He was able to resolve the issue and answer all my questions. Michael went above and beyond expectations.
Had a great experience with BlueFrog. Mike came out and easily diagnosed the problem and had it fixed so quickly and efficiently.
Our technician, Andrew was extremely courteous, prompt, and informative. He kept me in the loop as each decision needed to be made.
My bathroom flooded around October last year leading to a complete renovation. Kris team came and moved my plumbing so I can have the tub of my dreams! So impressed with his team! All of my concerns were taken care of thank you so much!
I highly recommend this plumbing company! They were fast, friendly and did an excellent job! They didnt charge me to come out to assess the problem which most companies do. The plumber, Mario, was knowledgeable about the issue and got the back up cleared quickly! Thank you BlueFrog and Mario for doing such excellent work!
Alton did a perfect job replacing the shut off valves under the sink and explaining other options. I was very pleased with the cost and exceptional service.
Alton and Stanley came out and did a great job. They explained the process clearly and also did the job without any sort of issue. After the job, they showed me what they did and confirmed that I was OK with it before finalizing everything. All this while ensuring to clean up after they were done and also being very timely on everything. Definitely am glad I chose to go with them and will be using them for any other problems going forward!
Mike came out fast and provided wonderful service! We’ve had blue frog come out multiple times! Highly recommend
Theyve done it again, another 5 star performance. This time by Alton Cambell, a star technician. He diagnosed my water heater problem within an hour, and had hot water freely flowing again.Way to go Blue Frog! The only plumber I ever call.
Today is March 21, 2026. I called Blue Frog Plumbing earlier in the week because of the excellent service they gave me in the past. This time Mario Contreas was sent to fix my plumbing problem with my commode. Mario is so polite, courteous, and you can tell he knows plumbing very well. He told me exactly what was needed and gave me an explanation on each thing he did. Everything is working fine now and the next time I need a plummer I will ask Blue Frog to please send Mario Contreas to fix my plumbing. Call Blue Frog you wont regret it.Excellent service. CJ, is very knowledgeableand figures things out quickly. Jill.and Audrey are so friendly and helpful. I will always use Blue Frog Plumbing and recommend them to my friends.
I have been using Bluefrog plumbing as my sole source for all my plumbing needs since 2020. Alton always shows up on time, takes the time to explain to me what the problem is and how to resolve it, and takes the time to do the job right!!!!!!
Mike was fantastic. He was professional and kind. Thank you. I will certainly be calling again anytime I need plumbing work.
CJ was friendly, professional, and efficient. The explanations were clear and straight forward. Will be using Blue Frog Plumbing for future needs.
Alton and Stanley came out for our annual inspection and they were able to assist and answer any questions we had. Top tier service
Alton was right on time, he did a great job fixing the problem and kept me informed of possible fixes for the future. I will definitely use him again.
CJ came out to assess my A/C drain line because the Smart Air A/C guy said it was a plumbing issue. It’s not a plumbing issues.CJ was SO nice, and he explained everything to me. Now, I’m calling another AC company, but Blue Frog is going on my fridge!!!
1st off I wanna thank Michael Knight. He showed up and showed out😂 dude was like 35 mins early. Played no games! He listened 2 me, and gave me straight-up answers💜 I love how he calmy explained what needed to be done with our gas leak. Prices were directly given🥰 No roundabouts or estimates. Plus the whole shit was affordable 🤗 an guess wuh ... Our gas back on as quick as he showed up💪🏽 He fixed dat shih in less than a hour I think🤔 Even the girl on the phone was pleasant💯 Anyway, if u not choosing Bluefrog u fuccn up🥴THIS COMPANY IS #BOSS Love yall an my Mama said thank u
Stanley was a great person. He was given all the answers. Because of his character I signed up membership program.
Honest, Professional, and Reliable. Blue Frog Plumbing of West Houston is a great plumbing company, we are happy to have found them.
This review should have been written months ago. I was getting ready to write another review for a clogged pipe and discovered that I never posted this review. Anyway this is the review for my outside pipe. Luckily I was able to get service the same day that I called. Mr. Mario Contreras was nice, very thorough and efficient. He fixed my leaking pipe and explained to me why he needed to change some parts of my existing pipe that were made to be inside and not outside. He even put insulation back on the pipe to protect it from the cold which was very nice. Mario did a very professional job . I can tell that he takes pride in his work. I will continue to use Bluefrog Plumbing in the future.
Alton was the best man for the job, he showed up on time and went out of his way to assist us in replacing our broken water heater in the same day. He communicated everything to us from the very beginning and took the time after to make sure everything worked properly before he left. If we ever need plumbing services again we will be requesting Alton for sure.
Very professional. Arrived when scheduled. Also sent a text when they were on their way and you can actually track them on their route. Did a great job for us installing a new tub. We will use them again for future plumbing needs.
CJ was prompt, fast, attention to detail, very professional, and personable. He knew exactly what the issue was and took care of it. We highly recommend CJ and BlueFrog Plumbing West Houston for any plumbing needs.
Jill and Kris are so easy to work with. The have honest, transparent pricing, which is really refreshing for a plumber! I highly recommend Blue Frog!
Great company! Wonderful secretary/welcoming receptionist. She answered all my questions and phone calls quickly. I really like that you are able to track your technician so you can map out the timeline with busy schedules. Our technician we had was Alton. The best plumber we have seen since we have lived in this old home for 6 years. This house was built in the 60s and we have had our fair share in plumbers. Alton diagnosed our problem and came out quickly once the filter parts were in. He stayed until he was finished. Which I appreciate very much. Most technicians would have rescheduled. He was friendly, a smile on his face, and meticulous. Our new filter system looks great. Thank you all!
Mario w/ Bulldog West helped me with a plumbing issue this morning. This is the first time Ive used them and selected them based on reviews I read online. I was not disappointed!!!Mario was prompt, very professional and really worked with me to find the best solution. I couldnt have been more pleased with the service and will call Bulldog with all my plumbing issues in the future. Theyve earned me as a client and I whole heartedly recommend them should you need assistance.
Excellent, prompt responding business. 3 of the 3 employees weve worked with were friendly, pleasant and helpful.
I so highly recommend bluefrog west Houston! Alton, Collin, and the whole team have treated us like family.From the first phone call, we knew we were working with lovely people- a real person to answer the phone with a warm hello, super flexible, incredibly fair. This is business, old school. They’re on time, reliable, efficient, true to their word regarding pricing and time, and the results we have had have been wonderful. I love that they give estimates and stick to them, if they figure out problems they’ll let you know before adding something else on to end price, and we have always had excellent communications from the team.If you need work done, call bluefrog, everyone there has been delightful.
Was able to schedule a next day appt as a new customer, received a text prior to appt confirming the arrival time, then closer to arrival an actual specific ETA with tracking ability. My tech Alton was courteous and professional, spending over an hour with me to try and identify and replicate the issue I was having. Unfortunately it is the classic mechanic example where it doesnt occur when you are trying to fix it, so he was unable to diagnose the issue for me. I was still fully expecting some $125 service fee for his time because I understand businesses need to make money, but he advised no charge as he couldnt identify the problem due to current proper drainage. A company who is willing to be that honest and ethical in todays climate will get nothing but references and applause from me. I did purchase one of their products to help address my issue, but it wasnt a hard sell from Alton, he just advised it may help with the issue. Blue frog will be my first call should I ever need additional plumbing support based on this experience.
CJ and Stanley were great! I called this morning, and they were onsite just after lunch. Quick, professional, and helpful. What more can you ask for?
Greg!!! Is the real MVP OF bluefrog! He came out yesterday and I wasnt quite ready so he agreed to come back today all at no additional charge to me. He came here. He was so pleasant cleared out the clog in a matter of minutes. He was very honest and he was very open about the issues and gave me a lot of solutions. I am so satisfied with this service.
Very satisfied. CJ was our plumber. He was knowledgeable, helpful and went above and beyond to get the work done. He answered all our questions and explained everything clearly in detail. Truly professional company that is worth the money. Thank you Blue Frog Plumbing!
Bluefrog plumbing did an excellent job replacing a rusted kitchen faucet with obstructed access under the sink. Alton quickly created a solution and removed the faucet from the topside and quickly replaced with a new faucet. He also notified me of a water supply valve that will need to be changed in the future. Alton and bluefrog always do a great job and I appreciate their service.
Alton Campbell did a great job for me. I needed a new disposal. There was also a new hose needed, which Alton found and put in. It was overall a good visit. Thanks, Alton.
I highly recommend this company. Once I set up an appointment, they will set up an online website portal where I can access invoice/quotes, payments, and appointments. I can even track when the plummer tech arrives at my home, which I thought was a useful feature to have. I had Mario Contreras as my tech. He was beyond amazing, knowledgeable, and helpful. He addressed all of my questions and thoroughly explained the process. I needed help for a pipe leakage (from the main valve area) and sink drain issue. He was able to tell me how much the quote was at that moment. Even though I asked for his professional opinions, he gave me options. This was essential to me because it meant that I wasnt under any pressure to make a decision that they wanted me to choose. In the end I decided my pipes repaired and change the location of my main water valve from inside of my house to outside which required more of his time but Mario was able to finish all on the same day of the consultation. Mario mentioned to me that the company is giving me warranty, services, and small discount for the pricing over $600, which I thought was worth it. Overall, amazing company. They are my number one plummer person to call for any issues from now on.
I was planning to have a whole house water softener installed. I also explained to them that this is not an immediate project but I want to know how much it would cost me if I decide to push through with it in the future. C.J., came right within the time frame I was told that he is coming and explained to me the best options and location for the water softener. Very professional.
Alton and Stanley did an amazing job. Had some pipes that needed repair and replacing. It was quick and efficient. I would recommend them every time.
Jason was frendly, on time, and worked hard to fix our problem. Thank you so much!
I had a problem with my water softener unit that was not functional and would like to have the unit removed at a reasonable cost. I checked around and found Blue Frog. My call was answered right away by their receptionist in a welcoming and accommodating friendly voice- answered my questions. The technician- Mario arrived early but prior to arrival, I was provided with his ETA which put me at ease. Mario was very professional, friendly and well experienced with the job at hand. He explained thoroughly and answered all my questions. Despite the slight drizzle, he took his time to finish the job well. He told me more about the company Blue frog and it appeared that he is happy and passionate about his job. I recommend Blue frog if you have any drain or plumbing issues.
Bluefrog, and Alton and Joey especially are the best. Their pricing is reasonable, their work quality is great, and theyre always professional and responsive. Will absolutely continue to use them.
Our plumber, CJ did a fantastic job! He was courteous and explained his work thoroughly. I don’t hesitate to recommend him and bluefrog!
Superb experience! Licensed technician Brad diagnosed the issue at hose bib that was an underground copper pipe leak. He was able to repair leak without causing damage to flowerbed. Very courteous individual. Office staff answered many questions regarding repair and pricing. Would use Bluefrog service again!
Excellent customer service! Chris and Jill in the home office were always polite and friendly. My appointment was scheduled quickly so that the plumbers were able to repair my kitchen faucet and bathtub spout well before my guests arrive for Thanksgiving. I appreciate Patrick and Colin for their speedy service and assistance. I highly recommend Blue Frog plumbing!
Highly recommend. Mario and Colin were very professional. Made sure their work clearing our clogged drains was completed to our satisfaction. Very reasonable considering plumbing work is never inexpensive. Will definitely call them again if we need a plumber.
Andrew came out and helped us out. Very helpful and knowledgeable. Gave me real options and the prices are great.
CJ and Carlos from Blue Frog plumbing were outstandingly professional and efficient. This level of customer service is entirely expected as we have had Blue Frog and specifically CJ do work on our home previously. Quite seriously, we would never even think of using any other plumbing contractor.
CJ came out the Sunday before Hurricane Beryl and fixed our clogged French drain. He was on time, thorough, knowledgeable and very professional. I highly recommend him for your plumbing and drainage needs!!
So happy I called Blue Frog Plumbing to come help me with my gas drier set up. The technicians were very kind, punctual, and helped me to get back on the line with my laundry! I will be using them again for any plumbing needs in my home!
Alton and his team were amazing! They are fast and reliable and will stay until the job gets done. I can’t say enough good things about these plumbers! They saved us right in time for Christmas! We had to replace all the sewer lines on the exterior of our house. I also have to acknowledge Jill. She’s amazing and always calls back promptly.
Great work! Showed up right on time, in front about the cost and the time it would take, and cleaned up after the work was complete. Recommend!
Everyone at bluefrog has been great! Alton took care of the broken drains, clogs and annual inspection of all and ensured everything was back in place! Thank you!
Fast and excellent service. My water main broke overnight, and it was fixed before noon.Friendly service from Alton and Carlos.
Michael, the plumber who performed the services was simply AWESOME! Professional, friendly and knowledgeable! I highly recommend both Mike and Bluefrog Plumbing!I forgot to say that Michael was very clean and wore booties and even had booties on the wheels of his equipment!He cleaned up after himself, and was simply a pleasure to do business with. He is a GREAT representative for Bluefrog!
Excellent service. Came out 10:00 at night. Stayed till 2:00 in the morning. Got us capped off. Came around the next day and finished the job 10 out of 10 would recommend it. Alton Campbell was my plumber phenomenal service.
CJ was amazing! Our filter system looks great and the install was neat and clean.
Fast service, professional repair and repairman was very pleasant. Only gripe is the price which is definitely at the highest end of the scale.
Michael was amazing! He took care of my issues quickly, was very nice and professional. He explained things to me clearly.When I called the office to schedule, the lady I talked to was also nice and professional. I will be using and recommending BlueFrog!
Alton was very helpful addressing our concerns and repairing our shower facuet! Worked quick and was a pro!
Alton came out with his partner after I had called Jill at the office. They were there in about an hour and came and checked out the situation and determined that all I needed was a new handle and Alton ordered it and was back in 24 hours with a new handle and put it on and only charged me $200 for the whole thing . That’s coming out , estimating the problem, getting the part and coming back and repairing it. These people are the greatest. No rip off are up selling. Thank y’all.
Outstanding service. Had an issue with the dishwasher as well as one of the bathrooms. CJ and Colin quickly diagnosed the issue, explained what it would take to fix it, and then efficiently fixed everything. They even took time to explain where water valves and other features so that we would know if there was ever a problem. Would highly recommend.
Very thorough in our initial concerns and inquiries, and patient in giving several scenarios and quotes. Once we decided on our needs, they were quick and efficient!Always professional and clear on what service is being provided. Recommendations to everyone with plumbing needs!
Recently using Bluefrog has been great. Mario has been my technician and he’s been so helpful with his knowledge. Very easy with communication and quick with service calls. Would highly recommend!
Alton and Alex were extremely professional and knowledgeable. Great experience!
Alton was amazing! He explained the problem and how to resolve it and made it easy for me to understand. Also, really nice! Which helped because i was kind of stressing because it was an emergency situation. Im definitely thankful he came out to help us!
We’ve used Blue Frog for 7 years and have always been very happy with the service, fair pricing, and commitment to quality work. The pros are knowledgeable, experienced, and straightforward with options a d recommendations. Blue Frog is our first call for plumbing.
Mario was GR8 n informative. Replaced Garbage disposal efficiently.
Alton was very knowledgeable about the services we needed. He was extremely professional and had great customer service while advising what we need. I have gained trust in blue frog.
Came out quickly the same day I reported my issue! They got through my drywall and fixed the leak within a few hours. Reasonably priced for the work and I will use bluefrog again!
Needed a water heater replacement. I got same day service. In and out quickly.
Its been a week since TJ the technician provided services and his diagnosis of my problem and the solution provided, I am happy to say was correct. I happily recommend this company because I felt while working with them that providing good service to the customer is very important. Also, they were referred to me by my neighbor. Love the front office providing updates on time of arrival which helped me to coordinate my day.
Alton is a pro and a nice guy. Super smart and efficient. Came out late, stayed late and hooked us up! Dude works hard.
Bluefrog Plumbing was prompt, capable and friendly. We love them. Linda Pendleton
Bluefrog has been my go-to since I moved to Katy a couple of years ago. Service is always excellent. Alton did some troubleshooting on the fireplace a couple days ago. Fortunately, it was only operator (me!) error and easily corrected. I made an appointment for today to change out the 18-year old disposal. Another successful install. Bluefrog was part of the team earlier this year to install a generator. 5-star service!
Blue frog was the best!!!Mike was incredible!!! The service was impeccable!! I could not have been more pleased.
CJ, at Blue Frog, did a great job fixing our leaking faucets. They have taken care of other people I referred them to.
Michael Knight of Bluefrog Plumbing is an excellent plumber and consummate professional who takes pride in his work. He came out to our house to do an annual flush of our water heater & quickly diagnosed that the heater was packed full of sediment/scale and was not draining properly. After further assessing the situation & evaluating repair options, Michael replaced the boiler valve with a full port ball valve which then enabled him to adequately flush the heater - with full water pressure coming out of the drainage hose. Always eager to share his knowledge with customers, Michael shared maintenance tips to extend the life of the water heater. Finally, after completing the necessary repairs, he cleaned up & left the work area in spotless condition. OUTSTANDING professional, courteous service by Michael Knight of Bluefrog Plumbing!
Alton did a great job today. Reconnected all of my plumbing under my kitchen sink after I got new countertops. Really friendly and was efficient!
I reached out to Bluefrog over a year ago after a pipe leak. Another well known plumbing company told we needed to do much more work than we did. Bluefrog was honest and did great work. I have used them ever since and had great experiences with them.
I really appreciate the work from bluefrog. The process was simple and easy. I made the appointment online and they showed up on time. My kitchen drain pipe is up and running. I recommend BlueFrog they were very professional and clean.
When I called for one backed up sink, Alton came out and completed a complimentary inspection of the rest of the house as well, something that previous companies did not do. He found a problem in every room that was causing hidden damage or extra cost through water leaks. The price was excellent, the repairs were super quick and efficient, and our tech, Alton, was the definition of a professional. I hope BlueFrog takes as good of care as Alton and Alton took care of me. The annual maintenance plan is absolutely worth it.
Patrick did an incredible job. Patient, persistent to solve the problem, courteous, the utmost professional. Lets not forget, one highly talented & skilled Plumber. I will be sending a great Google review over the weekend & send you all a copy. Just give me the email address. I am so very glad that I decided on going with BlueFrog Plumbing. I was so impressed with Patrick starring with the estimate time.
Mario was very knowledgeable of this line of work since he has been in the industry for over a decade.Friendly and timely upon arrival, and taught me about the hot water heater maintenance and lifespan within the plumbing to the home. This made me feel comfortable while doing business with him.Give BlueFrog Plumbing a call and ask for Mario, he will take care of you!
Alton from Blue Frog arrived early and reset my toilet quickly. He cleaned up and was professional. It was $370 to reset the toilet which may be the going rate but Ill shop around in the future to make sure Im not over paying.
We had an extremely high water bill the last 2 months, and assumed it was either the fire hydrant in front of our water meter that had been leaking, or there was a leak we were not seeing. I contacted Blue Frog as the rating and reviews were very high.Jill was very polite, friendly, and efficient...she emailed and texted me information to confirm appt to have someone come out to take a look and did not charge a fee!Mario came and inspected our meter, discussed possible culprits, and then made me aware that it was definitely our exterior water pipe that most likely was damaged. He provided 2 quotes in case he had to excavate a section of sidewalk, where the meter line ran to our house. He then mentioned that I should contact the HOA, in case there were any restrictions or preferred plumbers since we were in a gated community. Jill contacted me the morning that Mario was going to come to repair to inform me he was sick, but she wanted to reschedule me asap the next day, even if it would be with another plumber.CJ ended up doing our repair and he showed me the cracked part of pipe going into the meter. He was very professional, efficient, and personable.Highly recommend Blue Frog, and plan to use them again for any future plumbing or drainage issues.
Thanks bluefrog Plumbing’s Mike for a thorough plumbing check up. Thanks for teaching about maintenance. I appreciate your expertise!
Called in at 1:15pm and thankfully they had an available plumber to visit my home at 2pm. Patrick who helped us was very professional, wore shoe covers, and was able to identify the leak and fix it by 4:15pm. This is the sweet and short version I can provide. Absolutely phenomenal service. I will definitely refer them to my family, friends, and my clients in the future.
Needed new hot water heater 😟 They came out quickly and got everything up & going again. Thanks!
Matt and team did a great job walking me through the process of taking my two water heaters out and replacing them with a Tankless water heater. Matt is very professional and only wants what’s best for their customers. Would recommend to anyone looking for a great plumbing company for any needs!
I had a serious, not just a typical problem in two bathrooms. If you flushed the upstairs toilet, the master bath toilet overflowed. I knew that it was going to take technology to get this solved.When I began looking on the internet, I found a site called Local Plumbing. I started there by calling them. Everything I read made me feel they had the right equipment and technical knowledge to solve this problem, and they did.I spoke to a lady named Jill, and explained what I needed. She set ip an appt. With this company and had them out same day? The Journeyman Plumber, Alton Campbell, spent time evaluating the problem, gave me an estimate of what he would need to do using snakes (mechanical ones), cameras and other equipment to open the line and trace the run of the piping, then hopefully we could see the blockage and why it was happening. It took several hours, but he finally got a good picture and learned that someone had installed a 90 degree turn in the line that was causing the back-flow. The 90 was at about our master bedroom door. He then gave me an estimate on what it would take to repla e it with a sweeping 90 that would allow sewage to flow. We had had a similar pipe replacement problem in our front hallway but it was due to a pipe that was blocked with a hard cement-type product. Our house is steel and concrete so that means removing flooring, jackhammering down 3 ft., cutting out and replacing pipe and putting the whole thing back together again. Not easy or cheap. We are unstopped for now, but limited as to bathroom use. We will have to start this process soon.So if you have a plumbing problem that is difficult to solve, call Alton at Blue Frog Plumbing & Drain West Houston, they are great! (And they dont leave a mess when they are done!)Donna R.
CJ did a great job installing my sink and natural gas outlet for my generator. Great price and great work 👍🏾
CJ and his helper were fantastic to work with. Weve been having an issue with our washing machine not draining properly (the water was coming back up the drain line and spilling onto the floor).. the problem has been happening for nearly a Year, and weve had two other plumbers from other companies come out to try to fix the issue, but it never got fixed. Today CJ was able to locate the stoppage in my drain line (where the other companies hadnt attempted), and he got it cleared out! Also, he let us know that the line was pretty greasy and gave us some tips on how to keep that from building up again. Very helpful and personable. Thanks BlueFrog for getting this taken care of so my wife doesnt have to run to the washer every time it starts to drain.Update 08/30/24: This time Alton came out and yet again, another excellent service from BlueFrog. I signed back up for their $99 annual membership as got a free bottle of Frog Flow with it. Awesome deal. Thanks Alton!
Had a nice first appointment to clean out a sink drain. Very professional staff and timely as well!Second appointment CJ and Carlos helped change out an old anode that was being stubborn to loosen but they were able to get the job done!
CJ Frisco came in quickly and on time. Went the extra mile and I trust him to do future jobs. He was extremely friendly and super nice.
Everyone at Blue Frog are awesome!! I can’t say that enough. My son had an emergency Afterhours and Blue Frog came right out and fixed the problem. Soooo appreciate their kindness and skill.
Our technician CJ was very friendly and professional! We received prompt service and he us helped rule out plumbing issues to our water damage. Highly recommend Bluefrog and CJ!
I had an unexpected supply line rupture connected to my water heater. To say the least, I was stressed. Alton with Bluefrog Plumbing came to the rescue. He was prompt, courteous and professional. Alton is a real asset to Bluefrog Plumbing. Be assured that should I require plumbing assistance in the future, I will call Bluefrog Plumbing. A truly topnotch organization.
Called them for a blocked sewage pipe. They arrived in 1.5hrs, other plumbers couldn’t get to me for another 5 days. Fixed the issue quick and easy and was able to answer all of my questions in a friendly manner. Will definitely be requesting CJ again for all upcoming appointments.
Patrick and the team at Blue Frog were prompt, professional, and reasonably priced. They went above and beyond in my opinion to stay late and help fix a water heater, and did an excellent job both during install and cleaning up. Will be using again!
Outstanding work from Alton and Alex. I plan on using their service again.
Patrick and kris were both awesome! They gave us options to fix our issue and did not push us to the most expensive. They communicated information perfectly and had great text updates about appointments. Patrick especially was great about my daughter’s “entertainment “ the entire time. Will 100% use them again!We have also had Alton come out a few times now-he fixed our awful sink plumbing quickly and they were careful to try not to wake the baby. My daughter adores them and even has a blue frog little stuff frog Alton gave her one time. We are customers for life.
That was astronomical. The service that was provided exceeded all my expectation. Mario Contreras was GREAT. He fixed our problems, cleaned up and very kind. Kudoos to him and you.5th generation HoustonianUS Army veteranMarried 43 yearsIn this home 41 years.Give him our best!!!
Alton Campbell was the technician assigned to find the issue with two Toto toilets in my house. He was on time (Sunday 8:30 AM) and very professional. After first analysis, he quickly diagnosed the issue and showed me what is the problem (seal gasket wore out in both toilets). Alton indicated if he can not find the part locally, he has to order it. Monday afternoon I received a call that he had found the part in Rosenberg, Texas (we live in Bellaire Texas about 30 miles from Rosenberg, Texas) and he will be able to fix both toilets between 5:00 - 6:00 PM on Monday. He showed up as he had promised and fixed both toilets. This showed me his dedication to take care of his customer quickly. Thank you Alton for job well done!
Alton arrived quick, salvaging my day to officiate my own arrangements, I had planned. He not only fixed the problem but went out of his way to inform me on my familys plumbing system, to help prevent future issues.
C. J. and Collin were on time, professional and took the time to explain to me what my options were for the repair, the benefits/cons of each option and what each option would cost with a firm estimate up front.They know what they are doing, fixed the problem promptly and professionally and at the estimated cost.Great service, good guys and a fair price. Will use them again without a doubt. Top notch!
I cannot thank Bluefrog enough for the assistance with our clogged mainline. CJ and team were helpful, patient, knowledgable, thorough and on time! I had called another known plumbing company who never showed. Im now thankful they didnt, since my experience with Bluefrog was very satisfying. We will definitely call back if ever we need plumbing issues resolved. Thank you!
We have been having plumbing issues for over a year. Have had several plumbers come out to try and locate and resolve the issue, none have succeeded until today!Alton is a Saint! He worked tiresly to locate and resolve. He was able to locate issue and give recommendations so we can get it fixed.Cannot thank Alton enough for his excellent customer service and phenomenal skills.Let me say again Alton is an All Star!!
Wish I had found Bluefrog plumbing years ago. Both of our water heaters had some issues that were just ticking time bombs. Bluefrog techs found it and worked overtime to get the issues resolved. Techs were friendly and courteous, pricing was competitive and very fare.Would highly recommend this company
Great experience with Blue Frog. CJ was extremely helpful, listened as I explained the issue, and took the time to answer my questions and explain the issue to me. His work was very good and he was very friendly and a pleasure to deal with. Really appreciate it!
I had Bluefrog install 2 gas water heaters at my home today. They showed up on time but ran into a small hiccup in the beginning by having brought incorrectly sized equipment for one of the spaces. Nevertheless, they worked quickly to get the issue resolved, picked up the correct one within an hour, and still got the work done quickly and professionally. Additionally, I had them work on a couple other smaller issues related to shower cartridge problems, as well as installing a new valve on the gas line for my fireplace. Everythings good to go now! This was the 1st time Ive used their services, and I wont hesitate to call them again in the future. Recommended.
My experience with Bluefrog was great! Mike was very helpful and knowledgeable about the issue with my faucet and was able to fix it fast and easy. Very happy with my service!
Alton was great! Very friendly & helped me catch my AC issue before it damaged my ceiling. Overall 10/10
I found blue frog based on a neighbors referral; they came out the very next day for a non-emergency, plumbing job. Mike and CJ were courteous, and knowledgeable, and did a great job on my plumbing repair. I will absolutely be calling them for future plumbing work.
From start to finish, this company did a great job. From the time I scheduled my appointment to when the plumber arrived, they were prompt and updated me upon arrival. Randy was professional and immediately diagnosed my sink clogged issue. He was careful in lining the wooden floors with blue mats from the doorway to the sink area. After the job was finished, he cleaned the area and left the area spotless. Randy was friendly and was informative on my issue and upfront on my costs. I highly recommend this company. Good, honest, and hard working group.
Excellent customer service! Our shower’s hot water wouldn’t turn off. Bluefrog sent a technician out within a few hours. CJ diagnosed the problem and completed the repair right away.
I called bluefrog late Saturday evening regarding a very smelly toilet and got an appointment Monday morning! Chris was the technician who worked with us and he was on time, friendly, polite, and very knowledgeable!Chris took the time to check our toilet, tank, under-sink pipes, and also the shower as well, and let us know the reason for the smell. He also gave us some tips so that this issue wouldnt happen again and did not charge for the service since he considered it a small issue.We are very thankful for Chris and will be using bluefrog for any future plumbing issues we have!
Mario came and assessed where the leak was coming from and did not leave until the leak was fixed and completed because he did not want to leave us hanging with the issue until the next day. For that, I am greatly appreciative of! Great customer service!
Jason was very professional and friendly. Great service.
Highly recommend bluefrog Plumbing! CJ showed up when they said he would, gave a thorough inspection and provided a simple, honest solution. I thought I had a big problem on my hands, but they were able to resolve quickly and fairly priced.
Alton was great!!!!! Day after holiday, he came to the rescue and sorted out a bathtub plumbing issue. He was very courteous, patient, communicative and did a great job. Thank you Alton!!
These folks saved the day at my house! Taylor was so friendly on the phone and communication was top notch. Patrick was so kind and attentive to our needs and we really feel like weve found a good plumbing company for any future needs. The prices are super affordable the service was fast. Like I said before... They saved the day!
I will use Bluefrog Plumbing again definitely!They are trustworthy & work well done for me!Thank you!
Alton was awesome, problem identified and resolved in minutes. Awesome attitude and service, highly recommend Alton and the Blue Frog team!
Alton was very good at narrowing down leak. Very detailed.
Ive used bluefrog Plumbing + Drain of West Houston for a number of projects including rerunning the water main line, installing a new water heater, and finding/fixing leaks. Theyve been very easy to work with, great with their communications, and they are my go-to place for anything plumbing related.
The plumber technician (Patrick) and team did a fantastic job. They were very friendly and kind, the job was done in an hour as promised.I definitely will recommend BlueFrog to my friends and family for their plumbing needs. Kudos to the plumbing team!!
Had my bidet installed properly and quickly. Plumber CJ was also very polite, friendly and he explained everything to me how to use the bidet.
Very professional and courteous. The office, Alton, and his crew had excellent communications and let us know upfront what steps they would need to take from initial investigation of the problem to final repair. Very reasonably priced as well.
Service was quick . Technician Alton was knowledgeable and completed repair with an eye for details. Great job. Will use Bluefrog for future issues.
Quick Service and fixed our issue the same day! CJ was great to work with, and Matt set up into a schedule on the spot and Jill and i are working to set up the account the same day as well..
Alton and Collin came to my house today and absolutely saved the day with their skills and knowledge. They came in on a mission and were working for 4 hours to find and fix the problem. I am thankful for your professionalism, communication and diligence! YAY for blueFrog Plumbing + Drain of West Houston!
These guys are fantastic. Had a couple minor plumbing issues and they got here within a day and flushed my problems away. I dont do puns. Patrick showed up on time, was professional, knowledgable, and didnt waste time trying to upsale us on anything. Best experience Ive had with a plumbing company.
Bluefrog has been taking care of all our plumbing needs and have done a great job every time. Scheduling is easy, they are on time, get the job done. All the technicians are experts!
From start to finish Blue Frog provided timely, efficient excellent service. The plumber quickly assessed my repair requirements, provided very fair pricing and finished repairs quickly. It was easy to make online appointments too. Will use Blue Frog again.
Patrick came and provided estimate to carry out the repairs. Estimate was lower than other estimates I got so I scheduled the repairs with Blue Frog. Patrick showed up with another technician as scheduled. They were very efficient and completed the work in about 30.mins. Very satisfied with the work.
CJ was friendly and professional. His team came out quickly and on time. They completely dug up and replaced our sewer line. If you didn’t know, you couldn’t see where they did it. Will gladly use Blue Frog again for all of our plumbing issues.
Great company with excellent customer service. I met with Kris (the owner). They are very customer-centric, professionally excellent and have the ability to translate Plumbing in terms I can understand. Great company with excellent customer service!