Joe the Plumber
Service Area in Houston, Texas
Business Location: 15503 Jarvis Rd, Cypress, TX 77429, United States
Contact Number: +1 281-256-2239
Customer Rating: 4.7
Business Hours
- Monday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: 9 AM–1 PM
- Sunday: Closed
Plumber Services Offered
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From the business
- Identifies as Latino-owned
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Service options
- Online estimates
- On-site services
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Offerings
- Repair services
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Planning
- Appointment required
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Payments
- Credit cards
Service Categories
- Plumber
- Bathroom remodeler
- Drainage service
- Hot water system supplier
- Kitchen remodeler
Facility & Equipment Gallery
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Customer Feedback (199)
I had an excellent experience with Joe the Plumber! From the moment I called, Tessie was incredibly helpful in scheduling a same-day service appointment. The technician arrived on time, clearly communicated the issue, and efficiently resolved the clogged toilet. Their professionalism, expertise, and attention to detail were outstanding. I truly appreciate the seamless service and will definitely use them again for any plumbing needs. Highly recommend!
I want to express my greatest gratitude to Josh Medrano and Joe the Plumber company. They are very honest, experienced, knowledgeable, professional, and not out to take advantage of their customers. I have used them a few times now and have been very satisfied each time. They are my plumbing company for all my needs, I always tell everyone I know and always will. Thank you so much for the great job you do!!!!
Joe the Plumber in Cypress did an excellent job servicing my tankless water heater! They were prompt, professional, and knowledgeable, ensuring everything was running smoothly. Great service at a fair price—I highly recommend them!
We can always count on this company for exceptional service and fair pricing. When our water heater’s pilot light went out and we couldn’t restart it, Rudy arrived first thing in the morning as promised. He quickly identified the issue, thoroughly explained the cause, and efficiently fixed the problem. His professionalism and expertise were greatly appreciated. Thank you, Rudy!
Joe Plumber did an amazing job fixing our sink blockage! Mr. Ruby arrived fully equipped and worked diligently to resolve the issue. He was highly professional and completed the job perfectly. We’re very satisfied with the service and would definitely recommend them to anyone in need of plumbing help. 5 stars!
We have come to count on Joe The Plumber to handle all our plumbing needs. It is very satisfying to know that when we make the call to the office, that they are attentive to scheduling us as soon as possible, even when it comes to having a water leak late into the evening. The technicians are polite, listens to our concerns, explains the needed repairs and cost upfront. The work is done in a timely manner, and they respect our home.
Good company. The people are very knowledgeable and friendly. They answered all of questions. The installation of 2 water heaters was done very quickly. Based on the quotes I received from other companies, they had the best price too. Thanks!!
Professional and quality service. I had a mystery leak just outside of my bathroom, and I had been given a good recommendation from a friend. Everyone I spoke to was polite, and Rudy kept me fully informed every step of the way. It was not the least expensive service Ive ever used, however, it was far, FAR from the most expensive, and between being kept informed and the level of professionalism and friendliness displayed at all times, I feel like it was a great value. I was never outside of my comfort zone. 10/10, definitely recommend and I will use them again.
I can’t say enough great things about Joe The Plumber! From the moment I called, their customer service was exceptional—friendly, professional, and efficient. Joe arrived right on time, quickly diagnosed the issue, and had my plumbing fixed in no time. Not only did he do an outstanding job, but he also explained everything in detail and offered tips to prevent future problems. It’s clear he takes pride in his work and genuinely cares about his customers. If you’re looking for a trustworthy, skilled plumber, Joe The Plumber is the one to call. Highly recommended!Would you like to customize this further?
Cody was prompt and very helpful. He solved my issue so I could have water that night and then was able to come back the next day with the part to fix the issue. He was very courteous. I will use them, again.
What a great experience. Had a leak. Panicked of course. Inmar shows up in less than two hours. Found issue. Fixed it before 100. I would highly recommend!!!!.Thank you Inmar💕
Thank you so much for coming out in short notice. Cody was fabulous and did a job well done. Ive already shared your company name with family and friends. Thank you once again for your timeless effort great job give Cody a raise 👍 👏
Josh and his team at Joe the Plumber went above and beyond and I am extremely satisfied with Joshs professionalism and patience in explaining the details of the work performed. Both of my water heaters needed to be replaced, as well as kitchen faucet and garbage disposal. I can tell you that this company is very honest and does exceptional work. The prices are extremely fair, and probably one of the best in the Cypress area!
Jose arrived promptly, very important the day before Thanksgiving! He was efficient in clearing our disposal clog, everything works great now. He even fixed our retractable spray nozzle so its better than ever. Will absolutely call Joe for all future plumbing needs.
Plumber arrived when scheduled, had correct equipment, parts. Completed work in a professional manner, cleaned area. Friendly and professional. First time customer will use this company again and refer them to anyone needing a good plumbing service. Thanks!
Cody was great. Communicated and arrived promptly after talking with him. He did great work and cleaned up after himself through the entire job.
Had a corroded water line in my laundry room that prevented me from replacing the washer. Call Joe the plumber and they got a technician out within a few hours, cut off the existing connector and helped me install the new ones.Will definitely use them again.
Great customer service. They were able to come out on the same day we called. Ernesto was our plumber. He was very friendly and efficient. I highly recommend.
Hector came out for a follow up to assist us with our toilet that still was not flushing a day after he cleaned our main line. He made some adjustments with the tank and solved our problem with no additional charges. He was very friendly, knowledgeable, and professional!
Cody was hands down honest and respectful of our home and time I’m thankful that there are still honest people like him out in the world .Cody thank you for answering all my questions even drawing on a piece of paper so I can have a visual of what you were talking about I can’t say thank you enough.definitely the plumber to call …other plumbers saw a mother and hiked up the price not this company true honesty!!!!
I had a leaky pipe in the attic that showing a water mark on my ceiling. I called Joe the Plumber and they sent someone right away.Inmar was very professional and took care of everything perfectly. They even gave us a first responder discount. 10/10. Thank you.
Rudy and Ingmar did an amazing job in explaining and identifying my problem. They were both very professional and provided exceptional service. Will definitely use Joe the Plumber again!
Cody was very friendly. He asked questions and listened to my answers and explained why our toilet might be acting so strangely and what might be necessary and then began working and had it taken care of quickly and efficiently! He even answered some questions I had about things we needed done in the shower and was very helpful as I found out that they do those things as well! I will be calling soon to get this taken care of!
The job in my home was to replace a Moen kitchen faucet pull-down hose. I could typically have done the work myself but recent shoulder surgeries prevented that. “Leo” arrived on time on the same day as requested and he did a quick and efficient job for less than $150. Leo was courteous and made sure i was satisfied with all parts of his work .I fully recommend Joe The Plumber for their fair pricing and quick service.
The installation of a toilet in my home was done by Mr Jose Rivera excellent work !! Thank you, absolutely will recommend Joe the Plumber to all my family & friends. Second time I have used JTP great work!!
Jimy was fantastic and very professional. He ran into some issues while installing my dishwasher but was able to solve the problems and make the installation successful. I would highly recommend this company.
Rudy R is very professional . I like that he wears a shoe covering when he goes into the house. He know his job!!! We will always call him
Jimmy did a great job replacing the two waterheaters in our attic upstairs. He was very polite and cleaned up after completing the job. They had competitive pricing.
Needed to replace my kitchen faucet so I swapped out the sink at the same time. Marcio was extremely professional and took care at every point of removing and replacing everything.Highly recommend for any of your services. Will be a repeat customer.
Joe the Plumber is an absolutely amazing company. All of their plumbers we’ve had to work with, are always amazing and willing to do whatever needs to be done. Always great customer service, always great plumbers. The only company I trust for my businesses and home.
Joe the Plumber was a pleasure from start to finish. No one likes to spend money on projects but if you have plumbing needs, I highly recommend Joe the Plumber. Communication from the beginning was wonderful. Technician was prompt, compassionate, knowledgeable, and completely up front with potential issues which could arise. Luckily, they didn’t! Fair price for the work and skill involved. Thank you for your help!
Tech was very informative and helpful. Took care of my issues and gave me tips for preventing and avoiding any other issues. Would 100% recommend and use again.
Very nice person. Explained what he was doing. Professional and took care of the problem we were having. If needed I will call on Joe the Plumber in the future.Thank you.
Ive used JtP quite often now. Here in Spring, there are so many plumbers/ plumber companies that profess to be 24 hrs, that say they stand by their work, but its all nonsense. Every single time, and I mean every single time Ive made an attempt to call a plumber, whether Ive called Joe... first, 2nd or last, theyve ALWAYS come through. Im not sure if theyre reasonably priced or not, I wish I had something or someone to compare them to. What I will tell you for sure is this, pay whatever they ask, not because you can, but because you should. You wont regret it, you wont call another plumber and youll not have to worry about that job again! Everyone is a professional, from the phone dispatcher to the techs. My biggest regret, while Im being honest... every time Ive had an issue, I regret ever trying to reach out to other companies, to give them my time to waste. Thanks much, Joe the Plumber, for everything!PS , do you all do waterfall plumbing repair? If so, Ill need another appt 😉
Same day service within a couple hours of my initial call. Very reasonable pricing and professional work. Wouldnt hesitate to call them again if the need arises.
I called yesterday about a leak with my bathtub. I did see a problem with the faucet or shower head. Figured it was the valve. Josh was out today and fixed the leak...faucet. Previously used Joe the Plumber to clear a stopped up pipe. Got refgerator magnet from Josh so Ill have their information readily for my next issue.
Absolutely a 5-star service all the way from the initial call to completion of the job. Initially spoke with Melanie, she was very pleasant and professional, booked me an appointment and gave me a quote straight up with no time wasted. Rudy came and completed the installation, was so nice, and took time to show me and explain the mechanism of it all. I paid a very fair and reasonable rate for the service. Joe The Plumber you are saved in my phone for future needs. Thank you.
The guys were excellent. They got here the same day I called. Friendly and got my problem solved quickly. Thank you for your excellent service
Contacted them to add a NG hookup for generator.Came on time, did a nice and clean job. Price was reasonable. Would recommend.
They came highly recommended on Nextdoor App. They came out the next day and answered all our questions and addressed our concerns about low flow in our toilets and drainage issues with our showers. They were knowledgeable and efficient, providing great and honest service. Will be using them for future needs and recommend to family and friends! Thank you!
Excellent service provided, from the contracting over the phone to the completion of everything, I really recommend it!
Cody did a great job. Very polite & knowledgeable. As alway first class experience!
Arrived home from work this evening to an outside water leak. Called Joe the Plumber, Rudy came through and saved the day! Thank you for your immediate response.
This was, by far, a terrific experience. The gentleman properly repaired everything that was presented on the first day. On the second visit the following day, he wrapped up the end of our little project with professionalism and courtesy. The price was fair and I would highly recommended him and the company again.
They came out during the holiday season and got the issue fixed. Very polite, knowledgeable and timely. What more can you ask for?
Excellent customer care experience. Professional service and attention to detail with understandable explanations of trouble shooting processes to track my problem with potential solutions. HIGHLY RECOMMENDED
Jose arrived right on time was very professional and courteous. Did a great job and I would highly recommend Joe the Plumber.
Hi, just wanted to leave a good review for Joe the Plumber. He was friendly and efficient. He fixed our busted water main and left the area clean and tidy after the work was complete. Thank you so much for your service! Will be using again for future projects.
Cody was awesome. He had great customer service and was very detailed in explaining the issue and the process to rectify the issue.
An email inquiry I posted was never responded to so I phoned.Everyone I spoke to by phone was great!They had friendly, calm manners and clear speech.Fast service response time was awesome!The service expert, Jeremy was affable and knowledgeable.While the leak was stopped for the faucet outside, there is quite a gap between the exposed pipe and wall. It makes the repair kind of look insecure and unfinished.In addressing the water from the lawn, the leak was found and the water turned off, with the grass left in a kind of disorderly state.Still,appreciation for the main issue being fixed!
Immar did a very thorough job looking for a leak I thought I had. (Which was my AC pan overflowed). He explained & showed me pictures of wetness around the unit. He was very professional and I definitely will use Joe the Plumber again when needed. I will ask if they can send Immar.
I am happy to compliment Joe the Plumber, and in particular, Matt who took the time to give some advice for a self fix that ended up working. Our hot water heater pilot turned off and after a number of attempts to get the pilot working again, I called Joe the Plumber to schedule service for the next day, a little after 5pm. Matt promptly answered then took more information from me in a text message exchange. A little while later, after 6pm, Matt called back and gave me some advice on something to try. Tried what he advised and lo and behold our pilot remained on. Really good service provided. I should note he called me back shortly after he got a haircut so I really appreciate him taking the time to help us out.Update 3/18/25. Great service again from Joe the Plumber. We noticed water soaking our bedroom carpet and leaking from our ceiling and down our well. Plumber came out andFound a pinhole leak in a small copper elbow on our hot water heater. He quickly repaired the part and also re-seated the exhaust pipe on top of the heater. Once again, very satisfied with the prompt response and service.
It is a delight to receive service from a professional such as Rudy Romero with Joe the Plumber. After telling him the problem we were experiencing he throughly explained the potential problem and his plan for fixing it. He also shared some tips in avoiding any future problems.Thank you for your expert service Rudy!
Jimy Reyes and his crew did an excellent job finding our leak and blockage in our sewer line. I would recommend him and his team to you for plumbing services!
The tech explained what he was doing and gave me an estimate time of completion. The tech made sure the job was completed before he exited my residence. Joe the Plumber gets my recommendation.
The best service Ive ever received. My sons toilet was leaking water on the floor. I called Joe the Plumber, who Ive used other times before. The woman said she would call when the guy was on his way. Literally 5 minutes later, I received a call. The plumber was out within like 30 minutes of my call. The toilet was fixed in no time. Im so thankful they respond as quickly as they do.
Richard the installer was wonderful; however he started work at 10 am and finished at 5:30 pm because he could not get the extra helpers in a timely fashion- thus I was without water all day long. They had to move items in the attic of course/ it would have helped me if they had replaced them.Overall great service.
The prices were a bit higher than other spots but with the quality of their service it was totally worth it. Rudy was the one who took care of my issue and he was wonderful.
Jimy was great! Showed up on time, was honest about the work that needed to be done and completed the job in a timely manner. Very professional and friendly.
I have used Joe Castro Plumbing for a fireplace gas hookup break and a complex shower leak. These guys know their stuff! I was very relieved that they didnt have to rip out walls to fix the problems. The staff at Joe Castro is extremely talented and professional. I wont call anyone else!
Great experience. Would use this company again. Fixed a leakly pipe in my ceiling for a fair price with quick and customer forward service.
Rudy is extremely capable, explained what needed to be done - and he did an excellent job, showing me afterwards exactly what he did. Kind and capable - what more can one as?. The next time I need a plumber, I will request his services.
Fast responding and communicates very well regarding scheduling. Josh did a great job. Thank you.
Joe the plumber is our go to for all our needs. Fast efficient and fairly priced! Don’t waste your time, call Joe.
Same day service for a gas leak….appreciated Josh’s service and pleasant attitude. Thanks!!!
Joe the Plumber was here early this morning and got the job done super fast and very professionally done.
Luis with Joe the Plumber was professional, knowledgeable, a true pleasure to work with and the price was fair.I highly recommend Joe the Plumber and will use them again if the need arises.**We used Joe the Plumber a second time to widen a patio drain. Once again, we were very pleased with Luis and his helper and thrilled with the work that was done! You have a customer for life! THANK YOU!
We installed the new water heater.The two crews are very friendly and nice. They work hard and well done. Especially, Jimmy was very professional and responsible!
Leak under the sink. Called and had someone fixing the problem within 2 hours. Reasonable price. Very satisfied.
Inmar was punctual, fixed the issue quickly, and was happy to explain and answer questions! Great service!
Called Joe the Plumber with a main drain issue. A crew of 3 gentleman returned on Monday after giving an estimate beforehand. The plumbers worked diligently on solving our issues showing the path of our main drain to the sewer line. Camera views showed the roots growing into the pipe and they snaked the line to help clear the obstruction.Work was done efficiently and professionally. Digging was kept to a minimum and was filled in properly.We thank Joe the Plumber for solving our issues and for the efficiency in getting to the bottom of our problem. Office staff was quick to respond with our issues.
Josh came on time replaced my garbage disposal quickly and did a great job. Then he replaced my outdoor hose bib which had been stuck to my hose for years!! Great job, friendly and cost less than i was expecting!! Thanks Josh and Joe the plumber
Called Joe the Plumber at 8:30 am and had a same day appointment. Technician was there within the time frame and had a good distance to travel! Reconnected all our plumbing after a remodeling job and was very pleased with the results. Once again, you can count on JTP
Jose was very professional and explain how the steps to replace my shower drain.
Joe & his team have done multiple jobs for me. Most recently they replaced/installed a new AC unit for my home. We recommend him to our friends, neighbors and family. Excellent company.
Started dinner and all of the sudden, water starts streaming from the cealing. Thank you for coming right out. Jimmy was great and he fixed it quickly. Fair pricing and good service is hard to find now a days. Im glad i found you.
I was having low water pressure issues, called Joe to diagnose the issue. Turns out the house water valve must have been partially shut by someone. Once Javier opened it up fully, no more issues.No charge for something I should have known better. Ill definitely recommend and use again.
Jimy from Joe the Plumber came out to diagnose our tankless water heater which was not producing hot water. He got it working in no time with no additional parts required. Very professional, courteous, and fair pricing. I will definitely call Joe the Plumber again!
Excellent work, friendly customer service, and good price. Recommended.
Clogged kitchen sink. Hector arrived 40 minutes after I called. Pleasant and very helpful. After a brief conversation about the drain issue and past problems, he went to work and had the drain cleared in 15 minutes. While testing the drain flow he gave us good suggestions to help prevent the problem in the future. Weve used Joe the Plumber for some other issues and have always been pleased with the service.
Love how fast you were able to respond and take care of this! It was a job I’d normally tackle myself but given I was closing on another property and leaving to go offshore tomorrow I just didn’t have the time. Fair price, great response time, great project completion time and great customer service from the tech and the phone service!
Jimy was kind and very efficient. It only took him a few minutes to pull the assembly, clean the assembly and light the pilot light. No late hour service fee though after 5pm. Thanks
Received an estimate that was not cheap but reasonable considering prior positive experiences and expectations. The professional arrived within the two hour window given and completed the job in a reasonable and fast manner. I’m very pleased with the experience and the guy was extremely professional and nice. I’ll call this company again if we need their expertise.
Jose was great. Interested in solving the problem. Was quick and even swept my floor when he was done.
Its unfortunate but things happen. I recently had a situation one night where my toilet didnt flush. I thought it was simple blockage so I ran to home depot and did the hair/grease product with boiling hot water and it didnt work. As I kept trying I noticed that water came up in the shower and bathtub. I knew the issue was bigger then. Because Ive used them before and had good experience, I called Joe the Plumber and they were able get someone out the next morning. After checking a few things, it turned out the crepe myrtle tree in my back yard had roots that had broken through the sewage line underground. The technician cleared things out and ran a camera down to show me what had happened. The line got cleared that day and we scheduled an appointment for him to come back and replace that section of pipe. They did an excellent job. Yes, it was a little pricey but no where close to having to have sewage cleaned out of my house. The technician also looked at a couple of things and answered any questions that we had. These guys do excellent work so I highly recommend them. I hope I never any more plumbing issues but if I do; I will definitely be calling Joe the Plumber.
Joseph was on time, polite and respectful of my time and my property. He had to make a supply run during the process and returned to finish the job in record time. His explanations were clear and concise and we are definitely going to do further work with this company. This is the type of honest upfront service that renews my faith in contractors and service vendors. Great job Joseph!...Fast forward a few months and we had need of their services again, old house worn out plumbing... Once again I am impressed with Joseph and the service offered by this company. It was a fairly small job, I wasnt spending thousands yet I feel like a much valued client. The price was very reasonable for what it was, Josephs manner impeccable and the care he took with this rickety old house equals any mansion he might get called to. Joe the Plumber seems to be a company that understands the value of repeat business and theyve earned my customer loyalty. I highly recommend them. *****
Jose Rivera Jr. responded to our request for service. Even though it was late in the afternoon and probably after his official work day ended, he was professional, efficient, and polite. He completely resolved our issue in about 20 minutes. We will call Joe The Plumber any time we have a plumbing issue. We will also refer friends and neighbors to them when asked for a reference.
I think you could give them some shoe covers so they don’t have to take off their shoes, but maybe it’s easier for them to have no shoes on
Great customer service. When I called, I was scheduled the same day.The technician was fast and very well educated. He was thoughtful in making sure my home was left in a better state than when he arrived by cleaning up after himself.He got the job done super fast without much disruption in my home.I have used Joes plumbing in the past and have always had a amazing experience. This will be our go-to, local plumber from now on.Thanks!
They were wonderful! They sent us someone same day and this was crucial because the problem was impacting our A/C! Josh was professional, knowledgeable and had us taken care of with no issues. We really appreciate everyone, including the person who answers the phone-professionals all around! Will definitely use them again!
Honest advice, quality work, and reasonable prices. Thanks, Rudy!
I won’t use anyone else if I can help it. We have used Joe and his team a number of (unfortunate) times, and they are always excellent. Pricing is what it is, but Joe always delivers exactly what they promise at a cost that is at or below many of their competitors. If you live in the Cypress area, I can’t recommend this company enough.
Arrived on time, fixed my toilet issue, explained what he did and provided a detailed invoice and politely asked if there was anything else he could do for us. This is the second time we have used Joe the Plumber and although it was two different plumbers, we were impressed by both. Will definitely use them again.
This is the second time Ive used Joe The Plumber. Once for water plumbing, this time, for adding a shut off valve on my gas meter line. Both times the tech(2 different ones) was polite and professional. I would not hesitate to recommend Joe.
Was very impressed with Joe the Plumber. They were very prompt, professional and provided great customer service. My family is extremely happy with their service and would definitely use them again for our plumbing needs. Highly recommend!
Another fantastic job by Joe the plumber. It’s great to have the owner come and work on your plumbing? Oh Joseph is not the owner well he acts like it extremely conscientious, clean neat cordial and all round fantastic to work with. Had two commodes installed properly with shims to make them stable and perfectly straight aligned with the wall could not have done anything better? Even my wife, who finds always something to complain about, had no complaints. Thanks again Joe the plumber
Josh from Joe the Plumber arrived on time and fixed our issue quickly. They were the third company we contacted & we wish we’d contacted them first. The other companies were proposing very expensive (apparently unnecessary) fixes. We appreciate that this company was honest. We’ll be calling them again in the future.
I have used Joe the Plumber a few times. Every time it was emergency of sorts. They have always been quick to respond and fixed the problems. They are always friendly and communicative, but very professional. When its an emergency (broken main water line) they respond accordingly. Jimy has come a couple of times and really does a really good job at explaining and giving options to fix the problem. FYI, my house is 40 years old and some things just wear out.
Inmar Flores was the service tech that came out to my home, and let me just say that the service was exceptional, outstanding even! We had a job that we had started in our home involving a restroom, and it has taken us over two months, and has given us headaches after headaches. And we have had several plumbers come out and have not been able to finish the job. Not only was this man very efficient, he called and gave us an ETA before arriving, he Came in, explained to me what was going to be done, walked me through everything, Asked me if I had any questions, showed me when the work was completed. Extremely professional, I was extremely happy with the job!I would totally Recommend this company for your plumbing Jobs, their employees truly care about their customers and making them happy! 10/10
Very happy with this company! They have competitive prices and are easy to get ahold of. Prompt, friendly service. We’ll definitely be going to Joe the Plumber for all of our plumbing needs in the future.
Amazing service! I had an emergency issue and they came out extremely fast. The technician was very clear and honest about what I needed done and was done quicker than I expected. I am very happy with this service and will use them again.
They were the second company sent out to fix an issue that was covered by a home warranty plan. The first company did nothing to fix the issue. Joe the Plumber fixed the issue but made sure I was aware that the first company was supposed to be given the job of fixing their mistake. I understood that and even agreed, but the issue was they did nothing in the first place (the guy literally looked at it and said I needed a new ring installed, went out to use the phone and drove off but sure did send an invoice to my warranty company). Joe the plumber said that the entire bottom half of the toilet needed to be replaced. I said it was covered by the warranty plan and asked if he would be able to do the replacement. He said to make sure it was covered and then call to schedule the work. I did so and he came out the following day , picked up the necessary parts and did the replacement. The toilet worked fine but loose. My husband ended up taking the toilet off and was able to tighten it up. The overall experience as it pertains to Joe the Plumber is this: Given the fact he was called to ultimately resolve the bad experience issue from a prior plumber, not even from his company, and single-handedly replaced an entire toilet system because a home warranty company had sent him, He handled it very respectfully and went out of his way to complete the work that others probably didnt want to do. Yes, the replacement was loose and we fixed it ourselves but honestly, he could have blown it off and moved on like the other company, but he didnt. He took two days of his time to shop for the parts, install them, and then remove and dispose of the old parts, and that was NOT mentioned in the plan but he did it for us anyway. That to me speaks volumes in how important the customer experience is to me and to Joe the Plumber. I would definitely recommend him.
Fantastic job, thank you. The appointment was easy to make and they were able to come the next day to install the new toilet. The installation guy arrived right on time and within 90 minutes the job was done. Its not the first time weve used Joe the Plumber and as always we were extremely pleased with the service. Highly recommended!!
Jimmy was thourough and competent. Fixed the problem as much as it could be fixed.
I was very impressed that an appointment was available the same day I called to repair a leak under the bathroom sink. Richard was very friendly, professional and polite. He did a great job repairing the cold water pipe replacing the cut off valve and connection to the faucet. We will definitely be using Joe the Plumber again for any future repairs. Thank you for great service and a speedy response time!
I had a great experience. Inmar was very helpful, professional and did a great job in repairing the leaky shower nob. Alnog with it being reasonable price. Joe the Plumber has worked on other projects at my home. I will always use them and recommend them to others.
Called Joe the Plumber and they were able to get someone out really quick. The technician was very responsive, knowledgeable and quick. Highly recommend them for residential and commercial use.
Outstanding service, response and extremely professional.I highly recommend them!
Your technician was very helpful and courteous. I would encourage your drivers to get their driver license updated when it expires. Since his license had expired, he was not allowed to enter our gated community. My husband drove to the gate to pick up your technician so he could complete the call.
The tech was very good. He explained what he was doing step by step.
Great job removing 2 leaking builder-grade water heaters and replacing with new Tankless system. Built new platform in attic to hang Tankless and cleaned up all gas/plumbing lines. Also installed new valves for circulation pump. Professional job and loving this new system!
Joe the Plumber was extremely customer service oriented!! We needed a new tankless hot water heater; the first plumber we contacted wanted $1500 more than Joe! Joe rearranged his schedule and was out to our home the next day; installed and had us up and running! I would recommend them to anyone! thank you Joe!!!!
Jose was professional & friendly. He explained the repairs & the warranty.
The techs went above and beyond to complete job in a timely manner. It was a bit expensive but money well spent.
Performed a tankless water heater annual maintenance. Did a good job. Didn’t take too long. Explained everything. Maybe just a little pricey.
Prompt, courteous, knowledgeable. Identified the problem quickly, which turned out to be a broken pump in the dishwasher. We elected to replace it at a later date and will call if help is needed to install the new one when it arrives. Asked if there were any other issues to address.
Joe The Plumber has done a great job for us over the years on several different issues. With an older home and a septic system and water well they provide excellent professional service for any and all needs you may have. My wife and I highly recommend them for any plumbing issues you may have.
I am sorry I forgot the technician’s name! He was very helpful and had a kind demeanor. Explained everything and made a repair quick and easy.
Very quick and professional. Did a lot of extra work for very little more on the quote due to old pipes and connections. Not the cheapest but not bad, especially since they came out and replaced a water heater same day, with the initial call going out in the afternoon.Recommend!
Other than being 3 hours late everything went extremely well. Josh did a great job. He was very nice and answered all my questions. He was very professional.
Excellent service, professional installation, curtious employee, and having the job done correctly at a price no other plumbing company can beat. We found ourselves a plumbing company we will call on if ever needed again. Thanks!
Great communication from the technician cleaned up before and after communicated very well did a great job.Highly recommend Joe the plumber
Definitely appreciate Jimy and Hector’s work. They did a great job installing some bathroom valves, shower fixtures and with our tub to shower conversion. Also Joe the plumber was great with dealing with our extended wait time due to insurance. I would highly recommend for anyone needing plumbing work done
Great customer service from the plumber and easy to get scheduled.
My dog got caught between the pipe and brick wall of my house which leads to kitchen. After numerous attempts calling Fire drpt, SPCA, VET, and non-emergency police found Joe Plumber responding on a Sunday evening. Josh was dispatched and was able to free Harley from the pipe without cutting pipe! Thank you!!!
Joe the Plumber has always provided me great service. They often show up same day I call and have always been able to resolve my issues. I recommend Joe the Plumber to my friends and family.
Joseph did a great job replacing my old water heater with a tankless unit and installing a new bath tub drain and overflow. I truly appreciate the work done and will definitely be using Joe the Plumber again for any future repairs. Thank you for your great service and fair pricing.
Marcio did a great job on installing my new toilet! I had some other issues that he took care also. He cleaned up each area, and I will call him again when needed!
He was awesome! Came in and serviced my tankless water heater and now everything works as it should! Will definitely call him the next time I have a plumbing issue!
Jimmy came by our house to look at our water heater setup to replace with tankless water heaters after one of water heaters sprung a leak in our attic. He was knowledgeable and explained all well. Rudy helped provide an estimate and other office staff helped follow up. After reviewing other plumbing companies and comparing quotes, we decided on Joe the Plumber. Jimmy and his partner did a fantastic job with replacing our 3 water heaters in the attic with 2 Navien tankless water heaters, as well as two ComfortFlow technology add-ons. Took them more than a days’ work and many trips up and down the stairs, as well as onto the roof. They worked all day and evening and cleaned up after themselves very well.
Absolutely love your service guys for their professionalism and dedication to customer satisfaction!
Arrived on time. Was professional, answered all my questions. He also came back to install A new faucet and only charge for one hour.
Second time using this company. Two different issues and two different technicians. Very pleased with both. Excellent communication- each provided cell for direct communication. Always punctual and cleaned up after repairs. Completed work and with acurate estimate/quote. Highly recommend.
I am a landlord with who lives out of town and needed someone honest and reliable to help me with resolve some issues at my property which has tenants in it. Josh did an outstanding job and was very helpful in communicating with me every step of the way. Give that man a promotion!
Joe the Plumber did a great job. They were in and out as quick as possible and super responsive with our plumbing needs. Will call again in a pinch.
The plumber (Joseph) was very competent, experienced, resourceful, professional and friendly. He assessed the situation, worked through a thorough analysis, implemented a plan of action, keeping me informed and resolved the problem. I wish to note, the receptionist/ scheduler was also very helpful. I highly recommend this company/ service and this professional.
Joe the Plumber is excellent! We had an emergency issue with a septic sewer line clog. We made the call and within a few hours a technician arrive to perform the job. We live in Waller and had our urgent situation taken care of right away with professionalism, knowledge, experience and at a fair price. Joe The Plumber will always be my plumber of choice when needed. You will not be disappointed!
Great repairman!!! Very polite, explained work well, very neat and clean
Fixed a clogged bathroom since caused by an ac company that flushed the ac line that clogged the sink that then over flowed and flooded my bathroom. Their technician came the same day and fixed the problem. Very kind and informative. I was also given a report so I can get reimbursed by the ac company
We had a small leak from one pipe affecting several places on our ceiling. The technician, Marcio and a 2nd technician, were very above board, courteous, knowledgeable and professional. They even tried to fix our broken door knob while waiting for glue to dry. I would definitely recommend them,or any other J the P to friends. Thanks again guys for your diligent work and to J the P for the “within reason” cost! Donna Fitzpatrick
I used Joe the Plumber to clear a blockage in my kitchen sink and to repair two leaking shower faucets. My technician, Marcio, was the perfect blend of professional and friendly. He arrive right on time, quickly diagnosed the problems and explained all the steps he was taking, and why, to resolve. He answered all of my questions, which was very helpful to me as a homeowner. I will definitely call Joe the Plumber the next time I have a plumbing issue
Very good service!!! Will definitely use again.
Great experience with Joe the Plumber. I requested a bid on the phone and they were able to to give me a quick and pretty accurate ballpark. They were able to get out to my house very quickly. There was no problem with up-selling and they completed the repair quickly and for about what I was quoted. The plumber (Cory) was friendly and professional. Plus, the price I paid was more than $100 cheaper than other estimates I received. I will call Joe the Plumber first for any future plumbing jobs.
A more honest and helpful person could never be found. Joe the ☕️ lumber y’all are the very best!
Marcio did an amazing job. My husband was very pleased. Thank you so much. We will ask for him again in the future. All around excellent. Will always recommend him and Joe The Plumber.
I have used them several times for both my personal residence and rental property. Their response time has been incredible and I can always trust their quote and quality of workmanship. Highly recommend.
I am very satisfied with the service I received. Jimmy was professional and knowledgeable. He took the time to check every where he could to make sure we didn’t have any other gas leaks in our home. He provided me with two different solution and was able to complete the work the same day. The price was a little high for the work completed but the service was great.
Very easy, quick scheduling and completion! Jimey Reyes did the actual installation and was also very professional and a pleasure to deal with. Installation took less than a working day and was clean.
Great service Cody did a good job very helpful.
We had a leak from the pipe in our water heater. I called Joe the plumber while at work, expecting them to have availability in a couple days and they quickly said they would be there in an hour. I left work and they were there already…in 40 min. They even replaced another pipe that would’ve eventually caused another leak at no cost. Very reasonable and super friendly. Definitely saved our house and wallets from disaster!
Cody was very informative. Thanks again for your service.
Second time weve called Joe the Plumber for plumbing repairs in our 22 year old house. Great experience both times. Very good value for the cost of repairs. Our plumber on this call (Josh) is professional, knowledgeable and courteous. He diagnosed the issue, explained our options, and didnt try to sell us services we didnt need.
The process moved very quickly from initial call, to a rep arriving at my house to provide an estimate, to techs arriving a few hours needed to get the job done. Everyone from Joe the Plumber was very professional and techs performed quality work. I would not hesitate to use them again in the future.
Micheal was the plumber was great. The company put a rush so I could get my water turned back on. Price was reasonable for a company was very professional. I will definitely recommend them and use them again..
The water company changed our meter and pushed silt into our house. Called Joe The Plumber and they had someone out that afternoon. He fixed the problem and charged a fair price. This is the 3rd time over the past 5 years we have called them and they have responded this way every time. Best service we have had during our 18 years here.
Jimy Reyes, was out, He did a fantastic job as usual. He has been out before for other things. Professional, on time, polite, reasonablepricing. Never had any issues with them. Highly recommend.
Josh was very professional and friendly. He showed up on time and performed the work in a timely manner. He cleaned up after the job and asked me if I needed anything else. The plumbing looks great and performs well. Thank you.
Service Technician, Jimmie, was great. He was friendly and explained what work would be required to repair the gas line to the island cooktop. Did a fantanstic job completing the work as quoted and completed on time, I highly recommend the folks at Joe The Plumber! Thank you.
Technician arrived to unclog bathroom sink within 30 minutes of my call ( Monday afternoon). He was able to diagnose immediately as an AC drain line clogging the outlet and had it fixed within 20 minutes. Very impressive customer service , will definitely use again if the need arises.
I had a leak in my front yard. I cant remember if it was on a weekend or holiday. I had called several places before coming across Joe The Plumber, He was there right away and did a great job. I have kept his number for future issues. I highly recommend them.
I have used this company twice and they are very efficient. The plumbers are very knowledgeable, they are always on time, and very friendly. Each time I called, there was never an issue with providing a quote so I knew how much the work would be ahead of time. Only down side is the price. They are a bit on the high side with how much they charge, but one up side to that is they do excellent work and dont try to charge more later. I will definitely be using them again and recommend them, just know that they will not be the cheapest, but then again, you get what you pay for. Q.
Great service. They walked me thru the issue i was having with my water heater and gave me good options on how to address and fix them. I would use them again.
We had a water from broken pipes in our front yard. Joe the Plumber rerouted the pipes so as not to tear up the driveway. The week was done professionally and well, plus saving us a lot of expense. Very pleased with the work and price.
Very good , experience and polite staff. Honest in their work and perfect in their job skills. Told me and showed me the problem with my Flush seal and fixed it like a pro in no time. Fixed price that I checked and found to be competitive in the market.
Great company to work with. Our outside backflow line broke on Christmas Eve. I was able to text them with very quick responses and an exact diagnosis and quote from the pictures I sent. They arrived a couple hours later and fixed issue. Every other company had us waiting on the phone and no availability for 4 days, but Joe had it fixed in a couple hours. I recommend and would use again.
Excellent. Fast. Cleaned A/C drain out for me while on site to fix pipe leak!! Brought it to my attention! Great work! Excellent.
UPDATE 2022: Since our first use, we have called them two more times and both services were quick and reasonably priced. The technicians are courteous and clear and I would still recommend them.2020: I would recommend calling Joe the Plumber with plumbing services. We had a small issue needing a drain and overflow plate replaced and they charged $127 compared to $350 quoted by another company! For the same work! They came promptly when they said they would and Dillon was efficient and did quality work. He was also good at explaining what he was doing and what I can be on the lookout for/how to make improvements on my own. And if I did, he offered for me to call him if I needed help walking through it!The only slight hiccup was during the window they gave me, I saw a voicemail from them pop up on my phone, and it turns out I missed an opportunity to get a plumber in sooner. To be clear, it looked like it was my phones issue, but all that to say, when I did answer the phone the next time they called was when they sent someone out. So when you schedule your appointment and you are waiting in the time window they give you, make sure you are ready to answer your phone so you can confirm their arrival.Anyway, to recap, I recommend their services and will call again should I need anything more.
AMAZING!! I am so impressed and feel like I wasn’t taken advantage of. My neighbor referred me to Joe The Plumber and now I’m a new customer forever. Thank you for making this easy and worry free. Kim
Quick and efficient. Will definitely use again for their services.
Called on Sunday afternoon to get a garbage disposal changed for my parents. Show up a few hours later and completed the job. Great customer service from the call to the install. HIGHLY RECOMMEND.
Our entire experience from the first phone call to installation of our new hot water heater was simply outstanding! Dillon and his team were very knowledgeable and excellent communicators. We highly recommend this company (Joe The Plumber) for your plumbing needs!
I really appreciated the professionalism and the courtesy that I received every time they had to come back to my house to make repairs. They were informative and knowledgeable of the problem and the products they needed to fix it. I can’t remember the representative name but I believe it started with a D. Have a good day
A very kind man with a gentle approach.
A pipe in the yard busted and needed repair. The technician came out, diagnosed it and was ready to perform the work. Which is great however, I declined because there was no price given up front. I called the office to be told it would be $400.00 and it needed to be paid in full within 7 days of the quote given. I didn’t go on with the repair. There should be a payment plan set up for customers. And also a great tip for your business is technicians should not be able to perform a service without the customers knowledge of cost.
Although I had to wait all day for them to arrive once they showed up they were very quick & thorough. They were on a previous job that took longer than anticipated. Our repair person was Dillon & he was very good! Highly recommend him. Will request Dillon if we need to call again!
Joe The Plumber did an excellent job for me fixing my toilet. I highly recommend them. They did come back to make some adjustments a week later and all is fine now.
Had to place an after hours call and on a Sunday. On call plumber was there within the hour. I had purchased a whole new shower kit due to the water not shutting off at all. The cartridge in the new box was faulty so thankfully he had one of his truck and fixed it and put the hardware back on! Explained everything to myself and my husband. Very friendly and professional. Would highly recommend.
I am a now forever customer. I use to pass this business everyday on my way to work. My husband and I have started to do mini projects that requires true skill. I called Joe Plumbing on Thursday 3/6 and they said they would have someone come out for consultation today. Juan M came out and was very professional and listen to our goals. They even had time to squeeze in our first goal of changing out the toilet. He was very neat, clean and got the job done! I would recommend anyone give the a try. You will not be disappointed.I am excited for our next project.
Joe the Plumber came out to my residence to investigate a leak in my ceiling. The crew traced the leak to a second floor toilet ring gasket that was not sealing properly. The toilet was repaired promptly which stopped the leak. The job was completed in a timely manner and very economical. The crew then inspected my two other toilets to insure that they were not experiencing and sealing issues that would lead to a leak. The crew did the inspection at no cost to me but as a professional curtesy. Great Job!!! I recommend Joe the Plumber for any plumbing issues at your residence, we will definitely use them for any future plumbing issues. Thanks. Steve Bryant.
We had chosen the wrong Faucet for our kitchen, and he was kind enough to point out what I needed on Google and wait for me to buy it and return. He then installed it at a reasonable price. I will definitely use them again! Thank you!