Luca & Sons Plumbing Services
Service Area in Houston, Texas
Business Location: 5711 Hillcroft St, Houston, TX 77036, United States
Contact Number: +1 346-616-1720
Customer Rating: 4.6
Business Hours
- Monday:
Service Categories
- Plumber
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Customer Feedback (29)
I had a wonderful experience with Luca & Sons Plumbing Services! Donovan came to tackle multiple plumbing issues in my new home. He is very knowledgeable about plumbing and is efficient, professional, and skilled in his work. He quickly located and identified the problems, then repaired them with ease. He insulated pipes, fixed a whole house water filtration system and reverse osmosis system, addressed an outdoor water leak, installed bathroom sink and tub/shower faucets, and connected the ice maker in my refrigerator. Throughout the process, he was very pleasant to be around, making me feel comfortable while he worked in my home. Plus, his pricing was very reasonable! He communicated effectively, showed up on time, and reassured me that I could reach out if I had any questions about his work. I highly recommend Luca & Sons Plumbing Services!
I had a fantastic experience with Luca & Sons Plumbing Services! They recently installed two new water heaters and upgraded our whole plumbing system, and Im thrilled with the outcome. From the initial consultation to the final installation, the team was professional, knowledgeable, and very efficient. They went the extra mile to make sure everything was done perfectly and took the time to explain the new system to us. The quality of their work is excellent, and their customer service is outstanding. I highly recommend them for any plumbing needs; they truly exceeded my expectations!
I cant express my gratitude enough for the team at Luca & Sons Plumbing Services. From Donovan to Jacob, everyone was fantastic. They not only fixed the issue but also kept me informed throughout the process about what could be happening, and they took the time to run diagnostics to find the root cause. This meant they had to come out several times to check my plumbing system. Moreover, Jacob and Donovan shared a lot of helpful tips about maintaining the system in my new home. This company and their team are dependable, honest, affordable, communicative, and friendly! Theyve definitely earned my business for the future.
Jacob, an excellent plumber from Luca & Sons Plumbing Services in Houston, did a commendable job repairing my septic system pump. The alarm of my septic system was ringing and the pump was malfunctioning. Jacob patiently walked me through his troubleshooting process, displaying commendable manners throughout. He discovered that the pump was in good condition, but a damaged wire running from my house to the pump was the cause of the problem. His service left me highly satisfied. In the previous instance as well, my septic tank was serviced well by Donovan. I would definitely recommend their plumbing services to anyone in need.
My 50-gallon electric hot water heater started leaking unexpectedly late at night, and I was worried about my newly renovated basement flooding. While I was draining it preventively at 2 AM, I called a plumbing service, not expecting anyone to answer, but to my surprise, they did! A friendly representative scheduled an appointment for 8 AM the next morning. From the moment Jacob and his apprentice arrived, I knew I was in capable hands. They communicated clearly, provided plenty of useful information, and explained things thoroughly—something other plumbers often overlook. I felt completely confident about the issue (an old, unreliable hot water heater that failed after just five years) and their proposed solution (a new GE electric hot water heater with a 10-year warranty and a thermal expansion tank). They were courteous, allowed me to observe and learn, kept my home tidy throughout the process, and made sure to answer all my questions before they left. It was a fantastic experience! I will definitely be reaching out for my future plumbing needs.
Wow, I just cant express enough how fantastic Donovan and Jacob were. Being a single woman, I was dealing with 2 leaking water shut-off valves upstairs in my Houston home! This situation forced me to shut off the water from the main line, leaving me without water for two whole days. A large company had previously quoted me almost $700 to replace them, a cost I simply couldnt afford. Furthermore, I was aware that the task of changing these valves isnt that complex to justify such a high charge. When I reached out to Donovan, he kindly spent time over the phone explaining to me alternative solutions. Despite being an hour away, he reassured me that a technician would be at my place by 8 pm that same evening. True to his word, Jacob arrived that evening and replaced not just the 2, but 3 shut-off valves! Their charge was less than the previous companys quote, and they didnt even charge for the third valve! I have nothing but admiration for this company and Donovan, who runs an honest and reliable business. Its a rarity in todays world. I can confidently recommend them for all your plumbing needs and more! I cant thank them enough for their assistance.
I recently had a plumbing emergency when the 2 water line from our well to the house burst, causing a significant leak. When I reached out to Luca & Sons Plumbing Services, I didn’t have to explain how urgent the situation was. The dispatcher quickly assured me that a plumber who knew the area would be on the way. Soon enough, Jacob called to let me know he was just a few miles away. In no time at all, he dug up the broken line, replaced the damaged pipe, and refilled the tank, all while handling the heat and mud like a pro! Thanks to their fantastic service, we were able to stay in our home comfortably. I would definitely recommend them for any plumbing needs!
We needed a plumber for two emergency situations, spaced out over a few years. the most recent one happened over a holiday weekend. i was surprised to get a quick response, as i thought it would be tough to find help. however, the plumbing service promptly returned my call and checked in several times to ensure their on-call plumber was on the way and ready to help. the job was finished within four hours of my initial call. both the office team and the plumber were friendly, efficient, and effective. the work was done excellently and at a reasonable price! i can’t imagine using any other plumbing service!
I am really impressed with the service from Luca & Sons Plumbing Services and how quickly they got back to me. I made a call and was pleasantly surprised when they managed to schedule an appointment sooner than I expected. Jacob used his advanced tools to find the leak and was very polite and helpful while explaining the process. He identified the issue and arranged for a crew to come out within the week. I truly appreciate their quick response to address the problem before it became a bigger issue.
I had been avoiding the rusty drip from my hot water heater, holding out hope it would last past the holiday season. However, one evening I returned home to find a larger leak. The following morning, I made a call and Jacob instantly reassured me, promising they could service my heater on the same day. He rang back with a quote and assured me that they would get in touch before arriving. Donovan and Jacob did indeed call to let me know they were on their way shortly. They maintained a highly professional demeanor and kept me updated as they installed my new heater. Donovan and Jacob did a fantastic job. I wholeheartedly endorse their plumbing services!
I reached out to a plumbing service on a Friday morning, and they assured me they could send someone over first thing Monday. Donovan arrived about five minutes early, introduced himself, and got right to work. He did an excellent job of explaining everything, from the costs to the repairs being performed. Once the shower was fixed, he took the time to walk me through the work he did, pointed out where he caulked some areas to prevent future issues, and even cleaned the drain while he was there. Overall, it was a very professional and tidy experience. I truly appreciated the help and am relieved I didn’t have to spend my weekend trying to tackle it myself!
We had a fantastic encounter with Luca & Sons Plumbing Services! When we recently bought our house, we were advised to inspect the iron pipe in our basement. We found out that a tree in our yard had invaded the vintage system from 1949 and created a blockage near the city sewer. We were quite worried that the repairs would be significant and would require digging up the yard and a retaining wall. Luckily, we were recommended to this company that utilizes a state-of-the-art trenchless lining system, costing much less than traditional methods. From the start, they clearly knew their stuff and were very fair compared to the competition. Some of the other companies wanted to charge up to $800 just for an inspection. On the other hand, Donovan and Jacob were so well-informed and quick to respond, answering all my queries. When they were on the job, they were very meticulous and professional. We now have a system that will surely last for at least 50 years. If you need your drain pipe replaced, just call this company, youll be pleased you did.
When a fellow plumber recommended Jacob from a well-known plumbing service, we felt assured we were in good hands. One morning, we found our water heater had transformed into a gushing fountain overnight. Before calling Jacob, we had another plumber from our home warranty service who unfortunately made things worse, causing additional damage. Thankfully, Jacob was able to rectify everything. Jacob arrived on the same day, demonstrated thoroughness in his work, and completed the repairs swiftly without compromising on the quality. His pricing was quite reasonable too. Since then, weve had Jacob replace all our toilets and the old water heater. In addition to his exceptional work, Jacob is also genuinely friendly. I cant recommend Jacob and his plumbing services enough.
Right before an intense winter freeze hit, my wedding rings accidentally fell into the toilet. We couldnt call in any help due to the harsh weather conditions and even tried removing the toilet ourselves to locate the rings, but to no avail. I reached out to several plumbing services, but none offered any promising solutions. Then I contacted a certain plumbing company, where they asked more detailed questions about the problem. Upon learning that the toilet was located upstairs, they suggested it might be possible to retrieve the rings, although they couldnt guarantee success. Regardless, I was grateful they were willing to give it a shot. Due to the winter freeze, many people were dealing with burst pipes and the plumbers were extremely busy. I had to patiently wait my turn. Finally, a plumber named Jacob arrived at my house. Using a camera snake, he managed to locate both of my rings. It required a fair bit of effort to maneuver the rings to a place where he could retrieve them, but Jacob was patient and determined. Contrary to what other plumbers had told me, Jacob proved that it wasnt too late to retrieve the rings. I am deeply appreciative of his efforts and his determination. Bless you, Jacob!
Just got a submersible well pump and well pressure tank installed, and Im absolutely thrilled with the results. I was looking for a trustworthy technician and stumbled upon some well-known well drillers in the area. However, after reading a few reviews, I decided to give Luca & Sons Plumbing Services a try. Im incredibly glad I did. Professionals like Donovan and Jacob are not only polite and honest, but they also took the time to explain every step of the process to me. Watching them work was like observing a perfectly tuned machine - precise and comprehensive. Their friendly attitude made the entire experience even more enjoyable. If youre in Houston and seeking an affordable yet highly skilled team for your plumbing needs, look no further. You will not be let down. Thanks, guys!
Luca & Sons Plumbing Services is definitely the place to call. Their rates are quite affordable and the professionalism, timeliness, and vigor they bring to the job are well worth the cost. We reached out for a water heater installation quite late in the evening. Donovan called us back early in the morning, reviewed the photos of our problem, and managed to be at our doorstep before noon. He even had all the necessary equipment with him. He gave us a call 20 minutes before arriving to give us a heads-up. Simply put, Donovan will now be our first call for all our plumbing requirements.
We reached out to Luca & Sons Plumbing Services after experiencing several backups in our old sewer system. Our home had outdated Orangeburg sewer lateral pipe and an unusually long stretch to the municipal main. Initially, we were worried about the costs of digging and replacing the pipe, which could have been extremely high. After contacting them, Jacob arrived the very next day for a video inspection. He was friendly, knowledgeable, and truly professional, making the whole process enjoyable. We decided to go with them for a CIPP relining from our house to the municipal main. Jacob, Donovan, and the rest of the team showed up promptly the next day and completed the relining and installation of a cleanout in just two days. We were really impressed with their professionalism, speed, and the quality of their work. The final video inspection revealed a clear run all the way to the main, which gave us peace of mind. The price was also reasonable compared to the typical costs ($125/ft), and relining the entire pipe was about the same as just replacing the section on our property, which could have led to future issues. Plus, they offer a 50-year guarantee on the relining. We highly recommend their services!
Our water heater decided to take a break during a holiday, but luckily it wasnt urgent. I had initially planned to wait until the following day to contact our usual plumbing service but chose to leave a message the same night to secure a spot for the next day. To my astonishment, Jacob was on the phone first thing in the morning and Donovan was at our doorstep promptly at 8:15 am to rectify the situation! Jacob is a delight to work with and Donovan was superb. They swiftly resolved the water heater issue and also managed to install a kitchen sink faucet that my husband had been struggling with. Weve been loyal customers to this plumbing service for over a decade and a half and have never been disappointed. Over the years, theyve repaired and replaced everything from our garbage disposal, sump pump, exterior faucet, to the outdoor shutoff for sprinklers. They are always punctual, fairly priced, and they always get the job done correctly. I cant recommend them enough!
I made attempts to reach out via several phone calls, voicemails, and an email, but I was initially unable to get a response which was disappointing considering the close proximity of the business. However, the proprietor, Jacob, did reach out to me on Monday afternoon, explaining that he had been out on an early morning emergency call. He was prompt in offering to come over to address my plumbing issues, but unfortunately, I had already made alternative arrangements by then. For future reference, I suggest it might be beneficial for Jacob to use his mobile as the business line, as customers typically expect a prompt response and may not understand if there are valid reasons for delayed responses. On Monday, I tried calling three times and waited until about 1:30pm before I decided to engage another plumber.
Jacob arrived to assess the damage to my water heater, which was referred through my home warranty service. he outlined the potential costs if the warranty didnt cover everything, and i informed him that i just needed a tank replacement. lol, three days later, they called to schedule the repair (they were quick to get the approval done). once jacob and donovan arrived, they carried out the work efficiently and professionally. my home warranty covered the costs of my heater and pump, which i didnt have. despite my initial concerns about working with this plumbing service due to certain reviews, every situation is indeed unique. i would suggest always contacting your warranty company before scheduling any work to avoid misunderstandings or confusion about payments and what isnt covered!
I cant sing enough praises for the plumbing service we received! We had an unexpected leak on a weekend morning, and they came to our rescue. We discovered them through a local online group in Houston and were so happy we did. I rang up Donovan at the break of dawn, and within an hour, he was at our doorstep. Donovan was incredibly efficient, wrapping up the job in just half an hour. To top it all off, the pricing was very reasonable, and there wasnt any extra charge despite it being a weekend or an emergency call. If youre in need of a reliable, professional plumber, Donovans your guy!
I manage a high-end vacation rental operation and i cant praise our plumbers enough! Theyre always there when we need them. Our properties are expansive and quite intricate, presenting issues that many other businesses wouldnt be able to handle. Our plumbers are skilled, always dressed professionally, and ready to tackle any emergency that comes their way! donovan, jacob and others have worked on our properties and they always ensure the work is thorough and done right the first time. Our go-to contact person is always quick to answer my calls and ensures the right plumber is assigned to the job every single time. we are so lucky to have them helping us with our luxury rentals. They are a vital part of our team that contributes to our success. We are eternally thankful for their plumbing services! thank you, plumbers of houston!
Had a dripping faucet in the kitchen and a persistent bathroom water leak that I had been neglecting for a while. I came across a plumbing company online and reached out to them during the weekend. They were prompt in their response, first thing the following workday. They were able to send over a technician within a few hours. Donovan showed up promptly and it was clear that he was both professional and skilled. He was able to fix both the kitchen and bathroom issues within a few hours, which involved changing valves and investigating and repairing the water leak. I would strongly endorse this plumbing service and wouldnt hesitate to use them again!
Ive called on jacob three times now, first to repair a toilet another plumber messed up, then for a leak in our kitchen sink, and finally to fix our bathroom pedestal sink that came loose from the wall due to weight and started leaking. jacob arrived promptly and spent no more than 10 minutes inspecting the sink in the bathroom, asking if we wanted to replace it or reuse the same one. he explained he wouldnt be responsible if the sink came off the wall again due to it being old and not having any support brackets. we confessed it was our mistake the sink came loose and it had been in place for over 25 years, so we were willing to take the risk. jacob said hed have to return the next day to complete the work, which we were fine with. the only hiccup was jacob didnt mention during that initial visit that it came with a $59 service charge. this was added to our bill the following day without any written breakdown of costs. we had to reach out to him for a detailed list and price of what was done. there were also no discounts for seniors or military personnel. however, i cant fault the quality of his work. over the three times hes been here, the work has been top-notch. a more detailed billing or price explanation would have been appreciated, as jacob is certainly a man of few words. all in all, our plumbing issues in houston have been well taken care of by him.
Im penning this review on behalf of a customer who needed plumbing services from luca & sons plumbing services after using my carpet cleaning services. she had two sinks ready for installation and was previously quoted a hefty $800 by another plumber. no special modifications were required, just a simple installation. however, she sought the services of luca & sons plumbing services and received a significantly less expensive quote. not only was their pricing much more reasonable, but they also did an excellent job. the customer was extremely pleased with the outcome. on a personal note, i know jacob and donovan to be good folks and i would recommend them for your plumbing needs in houston. they offer great value for money and are sure to leave you happy with their work.
Donovan was a real lifesaver! when a pipe in my houston backyard burst and started spraying water everywhere, i reached out for help. donovan was the one who answered my call. at first, he wasnt sure if he could come out immediately and started guiding me over the phone to find the shutoff valve. unfortunately, we couldnt find the right one for the damaged pipe. despite this, donovan kindly showed up in less than an hour and repaired the broken pipe at an excellent price. this was undoubtedly one of the best experiences ive had when dealing with an emergency plumbing situation. big thanks to donovan!
We had a toilet clog at my facility. Ian and Jase arrived in a timely fashion and corrected the problem They identified the issue, communicated the price, and got the work done without disturbing any business. Will absolutely use again if needed.
If not for Park Hill Medicine I wouldnt be here today. They care about their patients. They have referred me to other great doctors as necessary. I completely trust them with my care. Other office staff goes above and beyond to make sure your visits go smoothly. Amazing people to trust with your health care. ❤