Mercy Plumbing
Service Area in Houston, Texas
Business Location: 5560 S Peek Rd, Katy, TX 77450, United States
Contact Number: +1 832-876-9498
Customer Rating: 4.8
Business Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Plumber Services Offered
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Service options
- Online estimates
- On-site services
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Offerings
- Repair services
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Crowd
- LGBTQ+ friendly
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Payments
- Credit cards
- Credit cards
Service Categories
- Plumber
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Customer Feedback (199)
Last night i had a gas leakage in my dryer gas valve. It seems when LG technician was installing the new dryer they cracked the valve.Anyhow i contacted Mercy Plumbing late night, they responded immediately.Nathaniel showed up 10min prior and started to work on it. He checked the whole house if they were any leakage and he mentioned that it will take around 60~90min but actually finished in 45min. He is also very knowledgeable in his work, super nice and explained the current situation.Very trustworthy company. Thank you Nathaniel.
Jon from Mercy Plumbing came to my house for a plumbing issue, and I couldnt be more satisfied! He arrived promptly and was very professional throughout the entire process. He was knowledgeable, quickly diagnosed the problem, and explained everything to me in a way I could understand.The work was completed efficiently, and he left the area clean and tidy. The pricing was fair and transparent, with no hidden fees. I also appreciated his friendly demeanor, which made the whole experience much easier.I highly recommend Mercy Plumbing for any plumbing needs. I will definitely be calling them again in the future!
Mercy plumbing is amazing! I messed up replacing bathtub faucet cartridge and had emergency leak situation. I called Jon and he arrived very quickly and did the job in about 15 minutes. Not only he fixed the issue but also identified another leak issue in my water heater that I would have never noticed and suggested to call my home warranty instead of making money.Thank you.
Reliable company with fast, same day response.The issue was identified and shown to me before and after the repair. There’s a reason why the mercy plumbing magnet stays in my fridge. John and Nathaniel do great work.
Mercy plumbing is truly merciful when it comes to your plumbing needs after getting screwed over from so many unprofessional plumbers but ALLAH sent me this honest plumber and got all my issues resolved. Highly recommended!
I wanted to reach out to Mercy Plumbing and let them know that they really helped me out of a jam My Air Conditioner line to my sink was clogged and backing up into the sink. They came right away and the Technician I sorry I cant remember his name. He was very knowledgeable and knew right what to do.I will be honest I thought the charge was a bit high. I was in a jam and needed help right away. Water was leaking on my floor. I am grateful for the help. Robert Psenka Richmond Texas
I had a clogged sink yesterday and had to look up plumbers online. Found Mercy Plumbing, the lady I spoke to was very courteous and helpful. Fast forward to this afternoon, someone calls me from there that they are on their way. He comes in, gives me the cost, then discounts it, and even though I couldn’t afford it right away, the guys (who are actually brothers) - Nathaniel and Nicholas were very nice about it, giving advice on what to do and all. I WAS VERY IMPRESSED and even more to know they work with their Dad. Honestly, these two young men are the best tradesmen I have ever encountered in decades. I wish I could give more than 5 stars.Thank you so very much. I am definitely recommending Mercy Plumbing and will also use your service in the future. Keep doing a great job and even better, guys!!”
Great experience and Luc was amazing, art my home within 1 hour when sewer line was backed up, he had it cleaned within 15 minutes- previous plumber tried with inferior equipment for over an hour unsuccessfully. Mercy will be my go to for future plumbing needs…..
Thank you LucMercy Plumbing made the whole process easy! Luc, with years of experience, explained common causes of drain clogs and provided a clear breakdown of fees upfront, so there were no hidden costs. The job was done efficiently, and we are very satisfied with the results. Highly recommend!”
Thanks again to John and Mercy Plumbing! At my house less than 30 minutes after I called and leak in my ceiling taken care of less than 2 hours later. Highly recommend as always!
Had a great experience with Mercy. Jonah was the tech that came over. Can’t say enough about him! He got everything fixed for us and was very kind and professional!
⭐⭐⭐⭐⭐I recently had the pleasure of working with, John, of Mercy Plumbing for a leak inside my home. I can confidently say they deserve every one of these five stars! From the moment I contacted them, their customer service was outstanding. They scheduled an appointment quickly and even came 2 hours sooner (dripping water inside the house counts as urgent)!John was extremely professional and courteous. He diagnosed the leak promptly and provided a detailed explanation of the necessary repairs. What impressed me most was his transparency about the costs and his honesty about what needed immediate attention versus what could wait.The quality of work was exceptional. John and his team worked efficiently, ensuring that everything was fixed to the highest standard. They respected my home, leaving the workspace cleaner than when they arrived. The whole process was smooth, hassle-free, and stress-free.I highly recommend Mercy Plumbing to anyone in need of plumbing services. They are reliable, skilled, and genuinely care about their customers. I will definitely be using their services for any future plumbing needs!
The company did a great job overall on my repair. The company even offer some advice on some other things that could help me as well. Nathaniel did an exceptional job, and his customer service was great as well. Keep up the great work!
Mercy came highly recommended and Im so glad we called them. Spent the day trying to troubleshoot on my own and should have just called Mercy! Professional and prompt service when we needed it (after hours). Luc was very knowledgeable and took great care to keep the work area clean. Thank you!
Mercy Plumbing was quick to respond to our broken pipe that unfortunately occurred in the late evening/early night. Even though Luc was done for the day, he came out and fixed everything for us with a smile on his face. He was very nice and professional. He explained everything to us as went along. We would highly recommend them to anyone. Thanks for the great work!
My sink was filling up with clear water daily, almost to the point of overflowing. Mercy plumbing resolved my issue very quickly and educated me on how to prevent the issue. I would definitely recommend them. Very personable, great customer service and knowledgable.
Very pleased with them. Had a toilet clog I needed help with. They came out quickly and had great communication on their ETA. Told me simply what the options were and the costs associated with them and set realistic expectations of what could be done in my situation. I would use them again. Great team.
John and the crew at Mercy Plumbing are the REAL DEAL! John helped me in a bind at my last house when a roofer hit our main line and caused major damage. He was at our house in a hurry to help. Also, helped me out at our new house with a clogged drain.I highly recommend Mercy Plumbing; dependable, reliable and trustworthy!
I recently used Mercy Plumbing to replace/install a new hot water heater at my home. I was thoroughly impressed with Nathaniel as he changed out the hot water heater in no time at all and was very courteous and knowledgeable when it came to any questions that I had. I thought that the pricing for the installation was extremely fair and I would recommend Mercy Plumbing to any one looking to repair/replace their hot water heater or to take care of any other plumbing needs. Thanks again Nathaniel and job well done!!! We couldnt be happier!
Mercy came highly recommended by our realtor, who gave us their number. John was very responsive to our inquiry and offered to schedule a same day appointment. We elected for next-day service to save the same day trip charge. Luc let us know when he was on his way and arrived between the provided window, equipped with professional tools and booties. He was friendly, courteous, and did a fast and tidy job cleaning out two drains. We ended up also hiring him to replace a T fitting and leaking vacuum breaker that had rusted, due in part to the poor execution of a previous plumber. You could tell that Luc is passionate and meticulous about his craft. He was also kind enough to negotiate pricing with his boss on our behalf. If youre thinking about hiring Mercy, be sure to visit their website for coupons that may apply to your service! They will get the job done right the first time!
I had a difficult leak coming out the slab of my home and John the owner spent nearly an hour troubleshooting for no cost. As he predicted, cutting the wall revealed a leak in the water line running to my kitchen island through the slab. Luke and partner did an excellent job and were able to complete the difficult task of running new waterlines to my kitchen island through the existing casing (avoiding the huge cost of digging). Mercy is very responsive and does great work for a fair price. Highly recommend!
I called Mercy this afternoon and they were at my house in an hour. Cannot say enough about Nathaniel. Very polite and professional but yet also personable. Such a friendly happy man. This was my first time with them, and I will always use them in the future. He told me upfront what the cost would be which is super important to know. You cannot go wrong using this company for your needs.
Weve been using Mercy Plumbing for all all our plumbing needs. They respond fast, are always super nice, and they do great work. Alan and Nicholas did a great job replacing our toilet today! :)
A very efficient and prompt service. Called at 2pm with a leaking toilet, John appear 30 minutes later and assessed the requirement. Luc, a very pleasant guy, arrived a little later and by 5pm, new toilet installed. Well worth the 5 star review. No my go to provider
Mercy Plumbing arrived within 30 minutes of my call and Luc did a fantastic job of assessing the problem to determine the leaking pipe in the attic. He resolved the issue within an hour, clearly explained the associated costs, and was very professional. I will definitely use Mercy Plumbing for my future plumbing needs.
Mercy plumbing in Katy Texas is the best service company I have ever came in contact with . John the owner is very involved and his team surely gets the job done at a fair price compared to the other quotes I received 👏
Allan and Luke came out to just reattach an exhaust vent. I had no issues - they did the work, reasonable price, no complaints from them or me. All good.I also had Mercy out the week before to find a leak. Even though they couldnt find it, he searched all over and answered all my questions.
Luc from Mercy Plumbing helped clear out my kitchen drain. He explained the issue in detail, showed me how to prevent it in the future and charged a reasonable price. I would absolutely hire them again!
John and his team did a superb job! They were incredibly kind and helpful. Fixed our kitchen sink plumbing issues in no time. They all took the time to explain the issue in depth and gave suggestions to rectify the problem. Would definitely recommend to anyone and everyone!
Recently John from mercy plumbing helped us with an issue in kitchen garbage disposal system.He is experienced and professional at his job. He explained the problem and how to avoid it in future. I am satisfied with their work and I recommend them for any plumbing issues.
Luc with Mercy plumbing showed up on time and inspected my water leak. He showed me the problem, gave me an estimate and got straight to work. He fixed the leak quickly and informed me of a restoration company to use as well. I recommended anybody in need of a plumber to choose Mercy Plumbing.
Our electrician mistakenly punctured a pipe behind our vanity. Had a plumber come out ASAP that previously did some work for us on a garbage disposal and he wanted to charged $650😩😳.Found Mercy Plumbing on Google and they had Nathanial come out within the hour! Nathanial was very pleasant, friendly, and explained to us in detail what needed to be done. He made sure he did the job correctly and efficiently! They were 10/10! Definitely saving them for future plumbing needs!!
I got a knock on my door and a ring of the doorbell to alert me that my tree and flower bed were on fire. Had these men not been driving by, this could have been devastating. When I went back to check my camera I saw these guys spring into action to get this fire contained quickly. This palm in the picture is completely dead and would have surely reached the roof quickly if they hadn’t stopped.Although I I have not used their services professionally yet, I will be sure to call them and refer them. To me this shows true character and I will most certainly be using them for my plumbing needs.You are my hero’s and definitely saved the day today!
These guys are simply the best. Great family run company. Came by on time, figured out the issue, gave us a discount made sure we knew what to do and this was on a Friday evening. Never calling anyone else.
I upgraded my portable generator to a tri fuel, reached out to multiple natural gas plumbers to get a line installed. Mercy arrived less than hour after my call and got me squared away. They thoroughly explained my options and price was reasonable. Will definitely reach out to Mercy for my future plumbing needs.
The crew at Mercy Plumbing fixed my house’s plumbing and upgraded the water heater to a tankless unit. I highly recommend them.
Our sprinkler pipe was leaking and we needed same day service. They scheduled same day appointment.John came and he was very helpful.He was professional and also positive, polite person.Thanks Mercy Plumbing, especially John!
We have had a very positive experience with John at Mercy Plumbing. He came and took care of our plumbing problems. He shared how we can prevent one of the plumbing problems in the future. He was so personable and honest we are going to hire him to do additional plumbing work for us.
I had a plumbing issue over the weekend, and they sent out Luc to handle it. I was impressed by how knowledgeable and efficient he was. Despite it being a Saturday, Luc arrived promptly, diagnosed the problem right away, and had everything fixed in no time. His professionalism and expertise really stood out, and I appreciated how quickly he resolved the issue without any hassle. I highly recommend and especially Luc if you’re in need of fast and reliable service!
Amazing plumbing company! Came to my home at night and did an outstanding job of repairing my outdoor broken water pipe.Highly recommend them for their customer service and quality of work!
Mercy Plumbing has always been a reliable and trustworthy company that I have used over the years. I recently called them to hook up the gas line to the fireplace. John (the owner) was very professional, showed up within an hour of my call, and listened to what I needed. As he has done in the past, John gave multiple options and recommendations. He then took the time to answer all my questions.Excellent customer service, work, and price! It is always awesome to find a local company that you can trust time and time again.
Professional. Reasonably-priced. Nice people. Courteous. Willing to work with me. Very knowledgeable. Is there anything else one would want?I hired them to do an unclogging and redoing the plumbing to my manufactured home. I had a few complexities and they worked with me on them. This is so rare! The owner John is very nice and easy-going.Really appreciated the fast and great response when I called Mercy Plumbing! They were able to accommodate a fast repair for me and they were quick and clean! Id highly recommend them and would use them again anytimeYou genuinely need look no further than this company! They are now my go-to for any plumbing need!
Nathaniel and brother Nicholas are great and knowledgeable, fixed our sink issues quickly and charged the minimal amount. They pick calls and come the same day to help without any if or but. Local family owned business and work like a family. I highly recommend them. This keeps the work with in our neighborhood.
I recently had the pleasure of hiring John from Mercy Plumbing to address some plumbing issues in my home, and I couldnt be happier with the service I received.From the moment I contacted the company, the customer service was exceptional. They were prompt and courteous in scheduling the appointment, and John arrived exactly on time, which I greatly appreciated.He was not only highly professional but also very knowledgeable. He took the time to explain the issues in a way that was easy for me to understand and presented me with clear options for repairs. His expertise was evident, and it gave me confidence in the solutions he proposed.The quality of his work was outstanding. He worked efficiently and effectively, leaving no mess behind. The plumbing problems were resolved to my complete satisfaction.What truly stood out was Johns honesty and integrity. He provided a fair and transparent estimate, and there were no surprise charges. I felt that he genuinely cared about providing the best service possible and ensuring my satisfaction.Overall, I highly recommend Mercy to anyone in need of plumbing services. They are a team of professionals who are reliable, knowledgeable, and dedicated to their customers. I will not hesitate to call them again for any future plumbing needs.Thank youBryan Brooks
Mercy Plumbing was on time, courteous and professional. They successfully cleared my clogged AC drain line and provided needed maintenance on my water heater. They explained each step they took and how to maintain the line in the future. The owner and his sons were fast, friendly and efficient. Cleaned up very well at completion. Will definitely use them again and recommend them to others!
I am so happy with the experience I had with Mercy Plumbing Company I had to share.I had the awful gas smell in my room and called Mercy Plumbing for help.John and a young guy came on time in the same day. They immediately tested and diagnosed the issue, then provided a fair quote. They were professional and very friendly.I am very pleased and will call for any future need and recommend Mercy Plumbing to friends and neighbors.
John and his team went way above and beyond. They responded very quickly and came the next day. Our toilet wasn’t flushing properly, but they fixed it with ease.They noticed our tree on our front lawn fell down due to the thunderstorm so they offered to pick it up and hammer down the stakes.Great people and great company!
They did a great job of replacing the faucet in the kitchen. They answered the phone really early at 7:30am and was able to come out the same day to finish the job. There were black particles coming out of the faucet as well as small leaks underneath. They made sure to finish the job as soon as possible since they new there was a baby that depended on the water coming out of the faucet for showers, washing her baby bottles, etc. They kept my wife updated on what was going on and left everything very clean. Would highly recommend.
This is our second time having the guys from Mercy out to our home. The first time was to repair toilets. The second time was more cosmetic, replacing our kitchen sink and faucet. Each time they came, everyone was knowledgeable of their craft and took the time to explain each step of their work. I thought the prices were fairly reasonable each time. I would suggest scheduling on a day where you have some time. Unfortunately with plumbing, issues can arise that may take a little longer(that’s with any type of plumbing) But you will not be disappointed! I’m planning to make some other changes in my home and will definitely call these guys out. Pic attached!
Always a pleasure having John check my plumbing problems. Very attentive and he offers options to manage costs where possible. Busy guy and always shows up.
John showed up after hours to fix a plumbing issue in our home. He was quick, professional and friendly. We have a lot of trades people come through our home for various projects and these guys are one of the best!
This five-star rating is long overdue because Mercy plumbing has promptly helped me out of several tough situations. When I call, John picks up the phone right away and often tells me how to fix the problem myself. On those occasions when I am in over my head, one of his sons is at my house the same day. When my water heater died, they replaced it the same day and we only went without water for about two hours. Excellent service!
We’ve used Mercy twice in the last month. Once was a planned appt and the second was an emergency. Mercy was here on time. And quickly on the second call. They will be our go to plumbers from now on!
Luc & Daniel were great. Fixed my clogged sink and explained how to maintain it properly so it doesn’t happen again. Highly recommend to anyone in need
Had the pleasure to do business again with Mercy plumbing out in katy with the wonderful job they did in getting my upstairs sink unclogged and working again. Once again the owner is the most professional out going gentlemen you can give your business to, will always be calling them for all our plumbing needs!!!!
John and Joey took good care of me as a return customer. I had a clog problem and they did a diagnostic and were informative about the solution. Very professional and knowledgeable in fixing the problem. I highly recommend these guy as they know and have a great expertise on plumbing and are very personable and experienced.
Great service, professional, efficient and hard-working. The team was very respectful and great to talk to. John worked hard to fix a huge problem in our drain. Highly recommended.
10/10 got a quick quote that saved me $1500 compared to other quotes I got. Came in fixed the issue with no problems. Thank you Luc!
I recently had the pleasure of using Mercy Plumbing, and I cannot recommend them enough! From start to finish, the service was top-notch.I called Mercy Plumbing and was immediately impressed with how professional and friendly their customer service was. They were able to schedule an appointment for me the same day, which was incredibly convenient.When the team arrived, they got right to work and were able to complete the job quickly and efficiently. It was clear that they knew exactly what they were doing, and I felt confident in their abilities throughout the entire process.But what really stood out to me was how friendly and personable the team was. They took the time to explain everything to me and answered all of my questions with patience and kindness. It was clear that they cared about providing excellent customer service, and it made all the difference.Overall, I cannot recommend Mercy Plumbing enough. They are true professionals who know their craft, and they do it with a smile. If youre in need of plumbing services, look no further than Mercy Plumbing - you wont be disappointed!
We’ve called Mercy Plumbing twice. They are very prompt to respond, very quick and accurate to diagnose the problem, and do a great and thorough job to fix the issue without compromising on quality. I highly recommend them if you have any type of plumbing emergency.
Great company. Associate that came out was Nathaniel. Very professional. Located and resolved the issue.
Nathaniel’s the fastest plumber in the west!And a really good one! Outstanding service!
I recently hired mercy plumbing, and I must say that I am incredibly impressed with the level of service I received. From the initial consultation to the completion of the job, it was evident that this company takes pride in their work and strives for customer satisfaction.First and foremost, the plumber who handled the project was highly professional and knowledgeable. They carefully assessed my water heaters condition and provided me with a detailed explanation of the necessary work. They patiently answered all my questions and addressed any concerns, ensuring that I felt well-informed throughout the process.The installation itself was flawlessly executed. The plumber arrived promptly as scheduled, equipped with all the necessary tools and materials. They worked diligently and efficiently, demonstrating their expertise every step of the way. The attention to detail they displayed was commendable, ensuring that every aspect of the installation was done to perfection.Moreover, I was impressed with the plumbers respect for my property. They took great care to protect my floor and surrounding areas, minimizing any potential mess. At the end of the installation, they cleaned up thoroughly, leaving no trace of their presence behind.The new water heater is functioning perfectly, and I couldnt be happier with the result. Not only does it meet all my requirements, but the plumber also provided useful instructions on maintenance and care to ensure its longevity.Overall, I highly recommend this plumbing service for any water heater replacement needs. Their professionalism, expertise, and commitment to customer satisfaction are truly exceptional. I have no hesitation in giving them my highest praise and will not hesitate to contact them for any future plumbing needs.Remember, its essential to tailor the review to your own experiences and include specific details to make it more genuine and credible.
Was in search of a local plumbing company and I am so glad I came across Mercy Plumbing! John was very kind and took care of my plumbing issues in one of my properties really fast. Thank you for being so honest and efficient with time. I definitely recommend to anyone no matter how big or small the job is!
Called Mercy plumbing in the morning and I had a plumber in my house within a few hours. John was professional and also gave me recommendations as to what needs to be changed next to avoid bigger issues with my sink. He was very professional and quick. Cleaned up after he was done. Thank you John
Hands down the best plumber I’ve dealt with! Mercy plumbing is knowledgeable, professional, and helped me on a holiday during a plumbing emergency! I couldn’t say more nice things about them and I’d recommend them to all my friends and family!
John at mercy plumbing was the best service guy ever who come to my house . I googled plumbers near me and i said a little prayer to god to send me a good honest plumber ! my prayers were answered and i also met a friend for life. i will always use mercy plumbing in katy when i need a plumbing service.
John efficiently resolved the issue within 20 minutes, demonstrating a keen understanding of the problem and promptly providing a solution. I highly recommend his services for any plumbing requirements. It is a pleasure to support our local entrepreneurs!!! Thank you again!
Great experience, they worked steadyto complete the Jobs we needed done,very professional, kind, friendly and good quality work.😊👍🏻
I highly recommend Mercy Plumbing to anybody requiring plumbing services. They worked with me and offered me a discount on their services and that was very helpful in making it more affordable for me. They expressed a genuine concern for my situation and replaced my water heater and repaired the leak in my shower in less than two hours. The owner is cordial, nice and pleasant with whom to deal and the workers were courteous and respectful. A+ service and again, I highly recommend them.
Jona from Mercy Plumbing was excellent!! Mercy Plumbing is always responsive and reliable!
I needed emergency service on a Saturday. Made the call to Mercy Plumbing and had the owner on site and problem resolved within an hour and a half. Completely satisfied with the response time, service and fee.
Nathaniel did an outstanding job and gave me a great price. I highly recommend Mercy Plumbing.
John from Mercy Plumbing is absolutely phenomenal! His expertises in plumbing are top-notch, and hes incredibly honest and approachable. The service he provided was outstanding, and Im extremely thankful. Highly recommend his exceptional skills!
John Lohse and his apprentice came on the same day I called and replaced my water heater for the price quoted. This was after the big freeze of January 2024, and the company was already busy repairing freeze damaged pipes. They were friendly, professional, and efficient. I will use Mercy Plumbing for all my plumbing needs in the future.
We only use Mercy Plumbing. They have done a great job on our repairs and installing a new water heater. Fair prices and trustworthy
Had them come out 2 different jobs, very quick very professional.
Nathaniel was super great, very friendly, explained everything that he was doing and gave me options. He was out here earlier than expected and did the job exactly how he said he would and showed me the completed work. Great company to work with!
John, Easi, Julian, Eric, and Brijahna, with Mercy Plumbing, are our heroes and shero. This is the third time they have come to rescue us from our plumbing issues. They come quickly, and they go FAAAAAR above and beyond to remedy plumbing problems. They are thorough, and they are perfectionists when it comes to their craft. I would not use anyone else, and they have become like family to us.
I cant stress enough the professionalism this company brings to the table! Between Johns experience and leadership expertise and the workers efficient work pace, mercy is hands down the most reliable plumbing service in katy. After a quick phone call someone was on the way to help me within minutes.
Mercy Plumbing was very helpful and patient after being contacted twice for plumbing inquiries. Most recently, Joey M. demonstrated the heart of a teacher with knowledgeable guidance and problem solving expertise. In December, Nathaniel showed grace, professionalism, and addressed the plumbing concern with changed valves.
I called mercy for a quote but was blown away by Raul and Nathaniels professionalism. Within an hour they fixed my water heating system while other companies said it would take 2-3 days! Not only did mercy deliver but they did it fast and efficiently.
Recently I was trying to get ready for the big freeze when I broke the copper pipe going into my house. I called Mercy Plumbing on a Saturday afternoon when they were already busy with these types of repairs however they came right over and got us all fixed up. John was a pleasure to work with and I will continue to use them in the future. Give them a call for any plumbing questions or problems you have.
John came out on time and was wonderful. He had a great personality and very professional. Mercy will be #1 on my list for any future needs. Same day service and reliable in Brookshire!!I highly recommend Mercy Plumbing for any and all your plumbing needs!!!Thank you John!
Mercy Plumbing Company has met andexceeded all expectations regarding service,quality and professionalism. These guys aregreat to work with and they thoroughly explainthe work that needs to be done and are fairregarding prices. Highly recommend and willgladly work with you again. I want to speciallythank John. You are the best !!
Excellent service. Very prompt and super engaged. Would definitely recommend them to others.
Recently had work done on my home by Mercy Plumbing. They were very efficient and on time with everything. Hard working and VERY PROFESSIONAL young men. You don’t see that much these days for young gentlemen to be so well spoken and courteous. Liam helped answer every question I had (and there were plenty of them!) and assured me that I was in good hands. 10/10 would recommend their services and will use them again and again in the future!!
Mercy Plumbing assisted with water softener situation and gave good advice with onetime arrival with notifications. Great to experience reputable company. Thank you!
We’ve used Mercy for our plumbing needs 3 times now and each time we’ve been very impressed with their prompt communication, arrival time, up front pricing, efficient work & friendly demeanor. My 4yo was intrigued so asked questions & wanted to observe & the plumber was so kind & patient with him. Owner should be so proud to have raised such a wonderful young man! Highly recommended for all your plumbing needs.
**********I would give Mercy Plumbing 10 Stars if that was an option. My former plumber retired, so I have been looking for a new plumber. I was not really impressed with the company I went with for a previous issue. John Lohse from Mercy Plumbing was recommended to me by a friend, who replaced their water heater. The customer service when I called to make the appointment was very courteous and polite! In fact, Brianna even phoned to let me know they would be arriving at the tail end of my window slot! John was prompt, and gave me a quote, and they were able to install the new hot water that afternoon (after 4!). I also mentioned a couple of other issues, and John and his team also replaced the garbage disposal. John and his team were very professional, polite and efficient. John is the owner of the company. He truly cares about the people he is servicing. John goes over and above to ensure his customer is pleased. I will continue to call John at Mercy Plumbing for future plumbing needs.
Excellent, same day service! Very helpful and honest!
Definitely recommend Mercy Plumbing. We had a great experience with the installation of new water heater. John was quick to respond to requests and helping identify the best solution for our needs. Nathaniel and Julian did a great job on the install and finished the job in the time frame promised. From identifying the problem, agreeing on price and installing a new unit in just a few hours. Great job guys!!
If you’re looking for an HONEST and responsive plumbing company, Mercy Plumbing is the place you need. We had a water leak in the downstairs ceiling and I wasn’t sure if it was a pipe or the roof somehow. Spoke to owner John on the phone and he assured me if it wasn’t a plumbing issue he could at least help identify that and help direct me to the right solution. He came out quickly and did his due diligence to help identify the issue (which turned out to not be plumbing). When we need a plumber in the future they’ll be the ones we call!
John and nathaniel did excellent job fixing my garbage disposal clog. They are my hero. John came right away within 1 hr then nathaniel came and both of them are excellent, knowlegeable and kind.Very grateful for themVery professional and affordable.Will recommend them to all of my friends and to everybody..Will use them in the future for all my plumbers problems.
I called Mercy this morning and they put me on standby /I was very happy when they called and said they were on the way and arrived 1:45 to fix a leaking pipe / and faucet install in my bathroom. John was very professional, fast and very reasonable in price. I definitely recommend him and will use him again if needed. Thank you I appreciate being worked in today!
John came out to our house the day we called him. He did everything we asked of him and more. He was up-front, friendly, knowledgeable, and went above and beyond for us. I know, from other quotes, that he could have charged MUCH more than he did. We appreciate the fair price very much. He worked on our gas line, and made our family feel very safe while he was doing the work. He threw in a few extra repairs for a very discounted rate, also. He also provides a warranty on his work - which is great. They also cleaned up after themselves! We would recommend him without hesitation. We have had a very hard time with plumbing companies in the past, and this was such a different experience. We appreciate it. Thanks, John.
1. Professionalism: Describe how the plumber approached the task in a professional manner, arriving on time, wearing appropriate attire, and maintaining a respectful attitude throughout the job.2. Expertise: Highlight the plumbers expertise and knowledge in diagnosing and resolving the problem. Discuss how they efficiently and effectively cleared out the line, ensuring smooth flow and preventing any future issues.3. Communication: Emphasize the plumbers good communication skills, such as explaining the problem, discussing the available options, and providing appropriate recommendations for maintenance or improvements.4. Cleanliness: Mention the plumbers care for cleanliness during and after the job. A good plumber ensures that the work area is tidy, removing any debris or waste materials.5. Time and Cost Efficiency: If applicable, mention how the plumber worked diligently and completed the task within a reasonable time frame. Also, highlight their fair and transparent pricing, ensuring that you received value for your money.6. Customer Service: Discuss the plumbers friendly and helpful demeanor, addressing any concerns or questions you had, and ensuring your satisfaction with the completed work
Nathaniel and Nicholas did a great job repairing my broken pvc pipe under ground. Couldn’t ask for a better price and even better service. If I could give 10 stars to these 2 young men I would
Mercy Plumbing does excellent work. We have used them for numerous repairs over the years; outdoor leak, new hot water heater, leaking faucets, and in slab pipe leaks. They are incredibly responsive and reliable. For the outdoor leak, I was able to contact them, have them come out and find/make the repair, and test the repair, before I even got home!! John and his team (Julian, Nathaniel, and Liam) are great to work with. I highly recommend them for your plumbing needs.
Phone Mercy Plumbing regarding a potential leak coming up from my floor. John and Liam came out within two hours of the call and had the problem sorted out very quickly. This is the second time we’ve used Mercy Plumbing and highly recommended them based on their professionalism and responsiveness.
Mercy plumbing is an incredible professional company. Nathaniel and Julian did an outstanding job installing my tankless water heater. They are very skilled and made the job seem simple. Thanks!
My pipes had burst from the freeze and water was flooding my lawn. John, the owner, came to my rescue and fixed the problem in no time. He was upfront about the charge and there were no hidden fees. Support local business, support Mercy Plumbing!
Nathaniel did a great job and gave me a great price and did a very professional job
Mercy plumbing was Extremely professional, punctual, and reasonable. Even on a Friday they came out the same day and immediately cleared my drain! John the owner came himself along with his son. I love to support family businesses and Mercy plumbing is one of the best around. I could not be more happy with the all-around experience and I highly recommend them for any plumbing needs!! Even as he left he gave me several tips to help keep the drain clear moving forward!
I recently had the pleasure of using Mercy Plumbing for a plumbing issue at my home, and I couldnt be happier with the service I received. John and Julian, the technicians who came to my house, were not only on time but also incredibly friendly and professional.
I called Mercy Plumbing at 4pm because the main pipe to my home burst and water was gushing out of the pipe. By 6:30pm the job was completed by the nicest young man Liam. He was super professional and upfront with pricing, which was VERY reasonable. I will always recommend and use Mercy for all my plumbing needs. It is such a blessing to fing a trustworthy company that actually cares about people these days and I am 100% sure that Mercy is just that!! Thank you John and Liam for helping me. ~~Julie
I need to make a connection on my gas line for a generator which requires a licensed plumber, and I did the right call with Mercy Plumbing, not only they are knowledgeable and professional, fairly priced and friendly. I have to say that I contacted other companies, one never showed up and the other charges $125 just to see what has to be done (come on!).John sincerely cares about his customers and goes above and beyond. As he was working on the installation he was suggesting things I can do myself in order to spare me some potential issues later on.This is the kind of service company I like to deal with. Keep it up!
Very friendly and helpful when I called in. Called in at 1:00 and at my house by 4:30. Technicians Luke and Allen were very pleasant and respectful and efficient.
I needed a gas line moved so my new range could slide into place. Repair was swift, well priced and fine neatly. They also noticed that my kitchen faucet ran slowly and fixed it free of charge. This was a great experience and I would recommend to anyone!
I had my drain pipe clogged two days ago and after several DIY approaches I gave up. Called Mercy Plumbing and luckily they had time the same day! Not only they arrived on time but also kept me updated with the time frame. I dont remember when I last time had such a good client support! Very professional, fixed the issue right away. Cleaned up everything, no mess at all. Very nice people to talk to. They appreciate your time, your house. Im glad I called them and got such a great positive experience. Well deserved reviews on Google, and here are my 5 stars!
Mercy Plumbing is the best in Houston! Their AC drain line installation was impressive. Nathaniel and Julian did an excellent job for me. Recommend and thanks !
I had the pleasure of meeting and working with John from Mercy Plumbing earlier today. Professional, courteous and honest! John identified and assessed the issues we had--which basically had brought our kitchen to a standstill--and repaired all the issues at a fraction of the cost of what other plumbing companies where going to charge just to come out and inspect! Thats service with integrity! Our kitchen is back up and running. Thank you Mercy Plumbing!
Julian from Mercy Plumbing was very professional. They arrived early, found the problem and went right to work on it. He explained the issue and I immediately had confidence he would do the job right! After the repair he cleaned the area and left the area immaculate. Julian is a nice guy and very personable also. We have used Mercy Plumbing for years and they always provide excellent and timely service.
Our water went out and Mercy Plumbing was able to fit us into their schedule on the same day by working late.The first part of the crew arrived at the projected time and began to drain and un-install the old heater. When the other crew members arrived, they removed the old heater and installed the new one.They did all work to code, they were courteous, efficient and professional.We were pleased with the service and work provided by Mercy and would recommend them to others. For all of our future plumbing needs we will be calling Mercy Plumbing.
I had a great experience with John. He’s not trying to sell a person on extra services and works with people to find a solution that fits. He’s very relatable and he’s quick at diagnosing problems. I picked John’s business because of the great reviews and he’s definitely earned this review for great service.
We love Mercy Plumbing!!! They are beyond exceptional in timing, knowledge, care, and honesty. We cannot recommend highly enough or say enough good about our experiences with them. You can call on them with full confidence that you are in the very best hands.
I had a leak on the 2nd floor of my home and I called Mercy Plumbing based on the positive reviews I read online. The owner came to my home, found the issue, which was with my AC unit and he quickly addressed the leak. He gave me a couple of discounts, which are available on their website and this save me some good money. Absolutely recommend for top service and low price in the Katy / Richmond area. Will definitely call again if I have further plumbing issues in the future.
We have been happy customers for a few years… Today, Julian & Liam came out to fix an old toilet, with a leaky tank. Instead of replacing several parts and possibly having more issues pop up in the future- we opted to replace the toilet.Scheduling was easy & Brijanna was a pleasure to talk to. I received a confirmation call this morning and a text to let me know they could come sooner. Outstanding communication!Julian & Liam were on time, friendly & professional. The install was fast and the final product looked great. They even caulked/ sealed another toilet that had never been sealed properly- for me, because they are just that nice! I highly recommend Mercy Plumbing.
I had some pipes leaking through my celing and needed a plumber out asap.From the moment I called I knew Id found the best plumber in town! The woman I spoke with (so sorry I cant remember her name right now) was so compassionate, patient and caring. They were able to get to our house much quicker than I anticipated and John put me at ease with his wonderful personality and knowledge.I feared that Id need all my old plumbing replaced and was shocked when John told me that it could be repaired. The job took much less time than I expected and the price was Very low!I will never need to worry about finding a high quality plumber again. Mercy Plumbing is the Best in town.Thank you so very much!
The owner John and Eric were awesome! Very professional, on time and reasonable prices. I got a new kitchen faucet installed and they also fixed a bathroom and bath run drain. John wasnt satisfied until it meet his expectations. Go to Mercy Plumbing! They will take good care of you!
Mercy Plumbing company, is a family run type business where they care about client satisfaction. They were very responsive and were able to accommodate my request the same day. Furthermore the technician was on time, very knowledgeable and professional.I did like the experience.
I contacted Mercy Plumbing for the water leak in my house. The technician came on time and quickly detected where the water leak came from. They did the fix professionally and quickly. The bill is reasonable. Great service.
Had a leaking bathtub faucet. John came out and made the needed repairs to the faucet. He was professional, friendly and very knowledgeable. Would highly recommend his business. Did a good job and pricing was reasonable and fair.
Mercy Plumbing was Great, Fast and Friendly service. John came out and unclogged my kitchen sink and didnt leave a mess. I found Mercy Plumbing around 8am and John was here by 12pm. Will definitely use in the future!
Mercy Plumbing are the only Plumbers I call. The owner and his sons are always on time and professional, Im usually pretty guarded when people come into my Home but Their team is always warm and personable.
Quick, efficient great communication. Not to mention affordable! Thank you
John and Nathaniel are and were very professional, respectful and courteous of my home and my family. Not only were they able to fix our issue, but I was able to hold a meaningful and enlightening conversation with them. I highly recommend Mercy Plumbing for anyone who needs help.
Mercy is by far the best plumbing company in the katy area. Ive had multiple plumbing services working on my house and nothing like mercy plumbing. They are clean ,fast and on time. Employees are well mannered and communicated with us throughout the entire process. John and his team are professional and knowledgeable. Definitely recommending mercy to anybody with plumbing issues.
John was amazing! Arrived with a great attitude and determination to solve my issue. I had an problem that 2 different plumbers, sent by the home warranty company, could not fix. The other plumbers were ready to start digging under my house. But John wanted to try a cheaper option first and he was successful. He gained a lifetime customer.
I love mercy plumbing, I have tried so many other plumbers and Mercy is the best, at least in the Katy area.They are very respectful, always putting on their booties before they come in, getting the job done, and they clean up everything after theyre done they dont leave a mess like other plumbers do, very reasonable in their pricing, and every plumber from Mercy are so respectful. I will always use Mercy plumbing great company.
I am writing this review especially for John. Not only is he very knowledgeable but he also cares about the customer. I was having a ceiling water patch issue while using hot shower. And had set up an appointment .John listened to the problem description on the phone and confirmed that it is not a plumbing problem.He could have easily kept the appointment and come in to check it out arriving at the same conclusion however would have charged money for the same but instead he handled it very professionally and honestly.I will be coming back to Mercy Plumbing for all my plumbing needs.
We called Mercy Plumbing late in the afternoon on a Friday and they provided service the same day. They arrived on time starting with Julian who performed initial work. John and Nathaniel arrived to provide further support. Within a few hours the job was done. They were upfront about the effort involved and the cost. They delivered quality service at a competitive price. We will certainly use their services again in the future.
The work of this company is excellent. They appeared at my door ready to work. They came with all the parts and installed a new water heater on the spot. A small crew ready to make the customer happy thank you. Nice people Do not hesitate to call them. They show up Pronto
Mercy Plumbing, had great consumer support and theyre very fast to come out. I needed a kitchen faucet replacement done and it was pretty urgent, the guy John came and he was very polite and really knowledgeable about his craft, the job was done in a timely matter and while he and his crew were already at the property he was able to help with other lingering problems are the house. Everything was done for a VERY good price and will highly recommend to anyone in the area.
I’ll definitely recommend Mercy plumbing.Scheduling appointment was very easy and they keep you updated on changes too. The owner patiently explained the issues I was having with my toilets, gave me options that I could choose from, based on my budget.He offers discounts too.This is my first time using them and I’ll continue to do business with them in future.Try them out, you wouldn’t regret it.
I would strongly recommend Mercy Plumbing. John is a very experienced plumber, very customer oriented, and goes above and beyond to make sure the customer is happy. They are very punctual and flexible to work with your schedule, and they do a very clean and professional plumbing job, at a reasonable price.They handled a hot water heater replacement for me and a leaky turn off valve handle. The hot water heater was done quickly and neatly, and when the turn off valve needed replacing, they gave me a discounted price, since I went with them for the hot water heater replacement.I have some experience when it comes to hiring plumbers, and I would say that Mercy plumbing is the perfect balance when you’re looking for a professional plumbing business (quality work, multiple trucks, who’s been in business for years), for a reasonable price (I’ve compared their prices with other plumbers, and they’re priced fairly).I’ll be using Mercy Plumbing good forward.
I have called Mercy Plumbing 3 times and they are responsive and always resolve my issue. John is professional and experienced. He is a rare plumber that give it to you an honest estimate and sticks to it. Have recommended him to others who have also had good experiences.
This is my second time utilizing Mercy plumbing for yet another stand up job. I had the absolute pleasure of working with brothers Julian and Nathaniel this go around. Let me tell you they are going to give their Dad (John) a run for his money one day...Unrelated to my first job, Nathaniel and Julian had to replace the drops to my outside faucet and kitchen sink/dishwasher. The job is one of those most people would pass on given the space and conditions of which to work (attic, small spaces).Not only did Nathaniel and Julian complete the job to better than my expectations, they were both extremely polite. They took the time to explain to me what was going on and what they had to do to fix the issue the RIGHT way. No band-aid fixes with these guys. They worked together to get the job done and stayed after they completed the job to clean everything up. They made sure I was 100 percent satisfied before leaving.Again, look no further than to Mercy for your plumbing needs. These guys are no joke. They are true professionals, masters of their craft, and have outstanding customer communication. I am a customer for life with them.
If you look at my profile you can tell I dont usually give 5 star reviews. I highly recommend John and Mercy Plumbing for all your plumbing needs. Super professional, upfront, and friendly, John provides quality service while being very upfront about all service needs and costs. Hes super responsive and fixed our leak in a jiffy.
We needed a new water heater. I called Mercy Plumbing and they worked with my schedule. They were at my house at the perfect time-I drove up 2 minutes later. They started working at 3 and by 5:30 they had gone to get parts, drained and removed the old sad water heater and installed the new one along with new supply pipes and a new pan underneath. They did a GREAT job in a very timely fashion!! Oh, and I forgot to say this was on a Friday afternoon!!!! All in all a wonderful experience!! They have all my plumbing business!!!A very happy customer!!!! —-Jerry Manto
Last Saturday, I noticed a large amount of water that appeared on our foundation slab. As we have not needed a plumber since moving fairly recently to this area, I was concerned that we choose a good company to handle this emergency. I was of course also concerned about what a weekend service call would cost.I looked at recommendations on the NextDoor App, and decided to call Mercy Plumbing. John was quite responsive and came quickly to assess the situation. It was a leak from our refrigerator. He replaced the line, and the Saturday service charge was reasonable.After we dried out the area behind our refrigerator and got the refrigerator moved back into place, we were not getting water from the front of the door. As the refrigerator was heavier than we were able to pull out, I texted John and he came back out at no charge. It turns out that we had crimped the new line when pushing the refrigerator back into place.I was impressed with the initial service call, as well as the great customer service shown in the follow-up. I was prepared to pay another service call. I was surprised and pleased to have him not charge, especially since it was inadvertently our fault. I will definitely be using Mercy Plumbing whenever needed in the future, and I definitely recommend the company.
Jonathan and Eric were great!! They were super friendly and made sure to explain everything! We had them come out to give us a quote on an issue and to get the work done all in the same day was an added plus!! Now thats service! Will definitely use Mercy Plumbing for all our plumbing needs!!
John with Mercy Plumbing is a fantastic plumber! He came to our home and fixed our water heater with no delays and at a fantastic price! I would recommend him to anyone who is looking for someone with integrity, understanding, and a customer service attitude.
Very pleasant experience all around! The team is highly professional, honest, and courteous. They came on time, always used shoe covers and left everything clean and neat. I like their attention to detail and the work quality in general. You can trust your plumbing is in good hands when Mercy does the job.
We highly recommend Mercy Plumbing!! John is a really lovely guy, so friendly and honest. He identified and fixed our problem (gas pipe leak outside) quickly and kept us informed all the time. Gave lots of good advice. He’s my go-to plumber from now on! Really excellent service.
I highly recommend Mercy plumbing. The best go to for plumbing in The greater Houston area. John and his sons are very knowledgeable and considerate of your property. I will not hesitate to call Mercy plumbing for anything relating to water and gas needs. Thank you John!!
John and Nathaniel came in right on time and got the job done in less than half an hour. They were friendly and knew exactly how to fix the problem and secure it so it wouldnt happen again. I would recommend them to anyone who needs immediate plumbing and wants the job done right.
My water heater stopped at night and I had no clue who I should call. I searched the web and found out that Mercy Plumbing was very well rated by many clients. I decided to give them a call in the morning and they came right the way to my house. They explained my options, prices, warranty and safety recommendations and waited patiently while I decided. Within the same morning they got a brand new heater, got it fully installed and gave all kinds of directions in how to safely use and maintain the heater. Mercy Plumbing is now my contractor for any further service and I fully recommend them. Thank you Mercy Plumbing for your attendance and professionalism.
Excellent Job installing my tankless water heater!! Liam, Nathanial, Justin and John did a great job under very difficult conditions. It must have been 120 deg F in our attic. The old water heaters were removed and replaced in about four hours. John’s mastery of plumbing and final inspection gave us the confidence of a flawless installation that will last for decades. Thanks Guys!
I called Mercy Plumbing very early in the morning for our tubs that were getting backed up. I was hoping someone would be able to come out that day and John was able to get there in the morning. He came out and explained to me what he believes the issue is and all of the possible solutions. He explained how he will quickly fix the problem, which he did in almost no time. He was very courteous, knowledgeable and pleasant. I feel great knowing I can call John again should I have any more plumbing-related issues.
I cannot say enough positive things about the team at Mercy Plumbing. John is amazing and helped me through more than one plumbing crisis. Brianna was so helpful and friendly. Mercy Plumbing was responsive, knowledgeable, and went above and beyond to get my problems resolved. I highly recommend this company to anyone looking for a dependable and affordable licensed plumber.
Called them to come out due to water not draining in my backyard and I thought there could be a leak. I had previously called the water company and they said I had no leaks but the issue continued. The owner of Mercy Plumbing was knowledgeable, checked all areas and gave me his options to correct. Very professional and will definitely use again.
John at Mercy plumbing was incredibly timely, knowledgeable, professional and friendly. He took the time to troubleshoot a complicated plumbing issue and zerod in on the problem very quickly, which gave me peace of mind. He went far and beyond my expectations. I cant thank him and his team enough.
Without a doubt the best experience I’ve had with a plumber! My sink was clogged and I called several plumbers in the area and they were overpriced and not available. I called John at Mercy plumbing in the katy/Fulshear area and he was booked but was able to squeeze me in. He was prompt and had the best pricing. He replaced the garbage disposal and offered a 1 year warranty on his work. Highly recommended!
Im glad to know that there are still kind people out there. Many thanks to John and Mercy Plumbing for making me smile even with a clogged toilet. John answered my call immediately and showed up the next day bright and early to unclog my drain. Great service with reasonable. Ill be using Mercy Plumbing again for my plumbing needs.
Mercy Plumbing gave us the best experience ever!!!! The communication was very open, honest and fair. The owner John demonstrated ICARE values and also took the time to show us preventative measures we can take to maintain good Plumbing in the future. They offered exceptional service and fast resolution to our Plumbing issue. We would definitely refer them to anyone! And will use them again if need be in the future!!!!
I had a few plumbing issues that needed to be taken care of and I called Mercy Plumbing based off a referral. They were very responsive and prompt in scheduling my appointment. I had them replace my water heater, install two toilets, fix a leak where my fridge hooks up, and replace the trim in my shower due to a leaking faucet. After removing my old shower trim, it was thought that they were going to need to go behind the wall to replace the valve as well. Thankfully John was able to come up with a solution to avoid that and saved me from the added expense. I would recommend Mercy Plumbing and will be using them for any future plumbing needs I have.
I highly recommend Mercy Plumbing! Not only did they get our leak repaired the same day, they were very professional, honest, and offered very fair pricing! We will definitely use Mercy Plumbing for all future plumbing needs!
Service: Gas repairJohn was friendly and understood the job immediately. He had the parts with him and provides quick service. Their customer service was informative and cordial. Im definitely keeping Mercy in mind for future plumbing needs and recommending him to friends!
This is my second time using Mercy Plumbing. They were wonderful at the job the first time and they did absolutely great the second time too. I mean I called first thing in the morning and explained to them that I had a leak in my ceiling and they were out within an hour of my call. I have worked with different plumbers in the past and one thing I like is when plumbers are being honest and not just trying to get our money. These guys were honest, knowledgeable and on time. From Briana who is the lady that picks up the call and set appointments to Chris and Raul (plumbers) were all great. Really anyone working here are all knowledgeable Im sure..You cant go wrong. Thank you
I have had to call Mercy plumbing in the past two months for different issues. They come out same day or next day. Each time they are professional and get the issue resolved quickly. The best plumbers in Katy; the fair pricing is the icing on the cake!
I love Mercy Plumbing!! They are always so respectful and hardworking. Liam came and worked on my house and he did an outstanding job. I will continue using Mercy Plumbing and definitely recommend this company to my other friends!
Mercy plumbing was great. Small company, but a great experience. The lady on the phone was lovely, and our plumber, John was friendly, on time, honest and up front and knowledgeable. We didnt want to spend money on this repair, but it felt better knowing that it was going to these guys.
I called to set up an appointment and Mercy came within two hours.One repair was quick and easy but the second repair turned into a bigger project. Mercy made the repair and undoubtedly saved us from an even greater repair in the future. I highly recommend Mercy for their excellent professionalism and customer service.
Incredibly professional team. Same day service. Arrived and went right to work. Very respectful of my home and contents. Was mindful of the pets and their safety and security. Worked quickly and cleanly. Troubleshot the issue and offered multiple solutions. Was very upfront and honest. Made me and my family very comfortable. Would HIGHLY recommend this company to anyone needing their services.
John was very personable, nice, and respectable. He did a great job on the repairs and was easy to talk to. He also went the extra mile to please. I would use his services (Mercy Plumbing) again. His marketing person, Romano was very nice also. I enjoyed the “service with a smile”.
First, Mercy Plumbing is a classy little company. Ive been using this company for my house plumbing needs for about 5 years now. They are always professional, polite, and respectful. I had them over to address an issue yesterday, and they all showed up with face masks because of the covid situation. Second, they always provide a price that I feel is fair. Third, they are honest with you about what you need in the long term and short term to address whatever is happening in your home. I have never felt like I was getting up-charged, or being talked into getting more done than I needed at the time or for the long term. In their most recent trip, they fix a minor leak in an area that they had addressed earlier in the year. They did not charge me because the work was under warranty.
I had a little leak in my attic and it was too much for me to handle, so I called Mercy and they came over quickly, were very professional and had me all fixed up in very short order. I was extremely pleased! Thank you !!Definitely recommend!
Service is really fast and good. Surely 5*.Recommended for sure.
Had a problem with a toilet that was running all the time, tried to fix it ourselves and ended up making the situation worse by breaking the valve lol. My husband contacted this company and they came out the next day (by our request) exactly on time. They had our problem diagnosed within 5 min. Gave us several options of various price points, and ultimately we decided to just replace the 16 year old toilet. John ran out and got a replacement and all the parts and had the whole thing fixed from start to finish in about 1 1/2 hours. People complaining about price should just find a random person on CL to come fix their stuff. But in my experience you get what you pay for! So I’m glad we went with a bonded and insured company. From the get-go both of the guys (John the owner, and Eric his trainee) were straightforward, professional, but also just the friendliest guys ever! I felt like I had known them for years and had so much fun just talking with them! How often do you find that when you hire people to come do repairs? We will definitely be contacting Mercy Plumbing for all of our future needs and I wish John, Eric, and the entire company much success!
Great service. John was very responsive, nice, and informative. Water heater went out, called late morning and he was out that afternoon to replace it. Installation is great and we are very happy with his service. I would absolutely call him out if/when we have issues.
Rest easy that your plumbing service was performed by the best! Out of all the plumbing companies I called, Mercy Plumbing also had the best price. They came to my home the same day. They changed the water heater soo quickly that I had them change the disposal too. They worked hard to get everything right and did a perfect job on installation. These guys are professional, dependable and very knowledgeable. I would definitely recommend Mercy Plumbing!
Thank you Mercy Plumbing for the awesome service. John was very professional and ready to work. He knew exactly what was wrong with my garbage disposal, and in a blink of an eye it was working. Great customer service, reasonable price and friendly people. If you are looking for a good and trusted plumbing company Mercy Plumbing is definitely worth calling. You wont be disappointed.
Second experience using Mercy Plumbing. They are friendly, professional and reasonably priced. Woke up to water puddles in our garage with no idea of where the water was leaking from. They were able to come out quickly, locate leak and repair the problem same day. They are always the first we call.
John with Mercy plumbing is always a pleasure to work with. He is professional and extremely knowledgeable. He has always been able to schedule service quickly and is prompt with his work. I have used his services several times and would definitely recommend him to others.
Mercy Plumbing came out on short notice to fix a leak in our attic from the water heater.. They were very professional and helpful and also adjusted the location of the water heater that the builder installed for safety purposes. I would highly recommend them and if we have plumbing issues in the future they will be the ones we call for sure.
Couldnt be happier with my experience with Mercy Plumbing. The technicians were quick, professional and empathetic to our situation. They worked quickly and diligently to fix the problem so that we could get our water back on. If I could give a 10 star review I would. Highly recommend!
My wife and I consistently had our hot water heater pilot light going out. Our attic gets really hot and our pilot light shuts down when it senses extreme heat. One day I finally could not get it to come back on myself. Knowing it was reaching the end of its life anyways, I called Mercy Plumbing to see if it could be salvaged.They tried to turn it on a few times and it did not come on. I decided to go ahead and have them replace it with a new one. In the process, John the owner of the business decided to try the pilot light one more time while I was not up there just to check, and of course it came on. John could have not told me and just continued replacing the hot water heater, but instead he came down and informed me and asked me what I wanted to do. I was really blown away by the integrity they had demonstrated to tell me. Its quit a price difference paying for just a service visit verses a brand new hot water heater and installation. Since they did tell me and because I knew the hot water heater was on its last leg anyways, I decided to go ahead have it replaced. Besides, it would probably go out again soon in this heat anyway.John, Nathaniel, and the crew are honest and hard workers. Small businesses like Mercy Plumbing are the backbone of our economy and I am so glad I gave them my business! Definitely high quality service in my book.
I highly recommend Mercy Plumbing! When I have a plumbing issue, John always takes care of it quickly and professionally. He assesses the issue, gives me a fair price upfront and does the work in a timely manner. Reliable, excellent service!
Mercy Plumbing was quick to show up when we had a leak and went above and beyond to solve the problem. We had multiple issues in our new home and they fixed them in a timely manner and was very understanding of our situation, offering great pricing and working with me to make sure the job was finished and that I would be pleased with it. I’ll be calling Mercy Plumbing for all of my plumbing needs in the future.
Julian and Nathaniel are skilled gentlemen who completed the job quickly and efficiently. I was impressed with their professionalism and how they made everything look so simple. Highly recommend their services
These guys are great!Made a same day appointment and they arrived when they said they were going to!John, the owner, fixed my faucet quickly and explained exactly what the issue was.If you are looking for a reliable plumber, I highly recommend using Mercy Plumbing.
Great job done by Luc and his crew. Very happy with the end result. Will recommend and use in the future!
I recently called mercy plumbing who came to fix my faucet, and I cannot speak highly enough about the experience. From start to finish, their service exemplified excellence, and I am truly impressed.
I had heard great things about mercy plumbing, last week I gave them a call to come out and fix a leak I was having. Three boys named Liam, Nathaniel and Julian came out and wow! All three of these boys were very respectful, knew exactly what they needed to do and got it done with no problems. It was seem less and they exceed my expectations! I will definitely be going back to mercy plumbing if I ever need too and asking for these three gentlemen!
Mercy Plumbing was truly merciful to my needs. They provided excellent service and John, the knowledgeable plumber, was very professional. Highly recommended!
After contacting several name brands that couldnt see me soon and often had non refundable service fees, Mercy Plumbingwas a breath of fresh air. I got prompt same day service of a high quality and reasonable price. A safety issue was also identified and corrected on the same visit. I couldnt ask for more. Mercy is now my go to company for my plumbing needs
I called John to schedule in the morning for kitchen sink that were getting clogged for 2 weeks. He came on time and explained what he believes the issue is and all of the possible solutions. He fixed the problem in no time with reasonable price and told me how to prevent later. Great efficiency and a nice person. I will highly recommend Mercy Plumbing to my friends.
The owner of Mercy Plumbing is WONDERFUL! He came over, fixed the issue, and then some! He has outstanding customer service! He was quick, honest, and a great guy! I will definitely have him back next time we need a plumber!
They installed a new water line to help set up water and ice for my new refrigerator. Showed up on time, gave me all the options with prices, and fixed everything perfectly in about half an hour! I highly recommend Mercy Plumbing, and I will use them again if another issue happens.
Cannot say enough good things about Mercy Plumbing. Professional, attentive, prompt, affordable, amazing customer service. A Fantastic experience from the time you call the office to book an appointment until your job is completed. Truly you can’t go wrong with these guys. Five star service! Thank you!
My kitchen sink stopped up an I needed a plumber ASAP. I remembered seeing Mercy Plumbing truck passing a few times so I decided to give them a call. Who would guess I HIT THE JACKPOT! Since it was late afternoon, I figured it would be the following day but no, the master plumber was here before dark. He explained my options, prices, warranty and waited patiently while I decided. His young partner then laid down protectors in my cabinet and on the floor. Within what seemed like seconds, they had the pipes off and machine roaring. Within an hour or so, all was well and back to normal. I was a little apprehensive in trying someone new but I’m so glad I did. From now on, Mercy Plumbing is my go to plumber. I would recommend them in a heartbeat. Thank you Mercy Plumbing for your assistance,professionalism and safety consciousness.
Spoke to Jon over the phone when I was calling around trying to find out if someone had a part for my water heater. Jon took the time to explain what he believed the problem was but after learning what brand I had he told me that I have a warranty with the manufacturer and the part I needed they dont carry. Jon called me back when he checked around and found a part for my water heater from another job that I could use. In the end there was no charge for his assistance but I would highly recommend and will use him in future when I do need help since he took the time to help and explain over the phone and on a Sunday. I should mention that he believed it was my controller valve and not my pilot assembly even though the light indicator pointed to the assembly. He was right - was not the assembly after install.Follow up 12-21-17. So I called Jon because I was having problems with getting the water heater pilot light lite. He was sending someone out but when I got home I was able to finally get it working but needed services anyway for drain smell issue. Jona was very helpful, polite and informative when working one snaking the drain. He was quick and explained everything while he did it and why he was doing it. Highly recommend!
We were having a panic attack because of the situation we had with our leaking toilet. I talked to John about it and instead of taking advantage of the situation, he explained to me the best and cheapest way to solve it. The next day he came punctually to the appointment, evaluated the damage, and proposed the best solution and an estimate on the price. Nathaniel did the job and in just a couple of hours he had my bathroom up and running.