Santana Bros Plumbing
Service Area in Houston, Texas
Business Location: 12301 Roy Rd, Pearland, TX 77581, United States
Contact Number: +1 713-494-5504
Customer Rating: 5
Business Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Plumber Services Offered
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Service options
- On-site services
- Online estimates
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Payments
- Credit cards
Service Categories
- Plumber
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Customer Feedback (199)
Santana Bros came to replace a broken water pipe caused by extreme cold weather, I was really impressed with their service. They responded quickly and arrived within an hour of my call. On top of that, they went the extra mile by contacting the City of Houston water company for me to get a case number so they could turn off the main line (since the key switch was stuck). My technician, Miguel, was fantastic—he kept me informed throughout the process, sent me pictures, and was very polite. After the work was completed, he checked the water pressure to ensure everything was functioning properly. The City will need to inspect the work since a permit was required, and follow up review to follow, but overall, I’m very satisfied with the professionalism and efficiency of Santana Bros.
My elderly parents had a pipe burst & Santana Bros were quick to respond. Miguel throughly explained the process & the cost & everything went smooth after that. We went with the permanent fix option, to replace the waterline from the city to the home with new piping. A dig crew dug out a 50 ft trench & then the new main valve was installed outside of the brick with insulation. They came back the next day & backfilled the yard after the inspection was cleared by the city. A 10 year warranty for parts and labor were also included. My mind was put at ease with Miguel’s concern for my parents while I was at work. He communicated to me status updates & pictures, which were very much appreciated, so I didn’t have any worries! Miguel, Freddy & their team did a great job! Highly recommend their service!
I recently hired Santana Bros Plumbing to install a new hot water heater, and Im extremely satisfied with their service. The scheduling process was quick and convenient, and they were able to accommodate my availability. Miguel took the time to explain my options and the installation process. He and Freddy completed the installation efficiently and ensured everything was properly connected and tested the system before leaving. I appreciated how they left the work area clean, which isnt always the case with contractors. I highly recommend Santana Bros and I will be reaching out to them for any of my future projects.
My experience with Santana Bros Plumbing was great. The technician was at my home within an hour of me requesting a plumber to repair a busted main water line. Migel explained the work needed to be done, gave an estimate and was preparing work to be completed the next day. Every step of the way he provided pictures showing progress and material used. Santana Bros did quality work efficiently at a reasonable rate. I plan to use them for all my plumbing issues.
Very professional ,and prompt and courteous service. Fixed The leak under my kitchen sink ,Showed up when They said they would, kept me informed of all the work they were doing, fast and thorough. Ill be using them for all my plumbing work from now on, ask for Mr Miguel Santana ,and yes he did clean up After his work was done ⭐️⭐️⭐️⭐️⭐️I highly RecommendSantana plumbing services
STRONGLY RECOMMEND!!! Santana Brothers Plumbing helped us with multiple complex plumbing issues with a Friendswood property, all while we were out of state. They were proactive in all communication with me, by providing me with photos of every step along the way. This gave me great peace of mind, even though I couldn’t see the work with my own eyes. Miguel, Fredy, and Maria were kind, easy to work with, and trustworthy. They will be my first call with any future plumbing needs!
Freddy and Santana Plumbing did good job on our pipe. Fast and professional with honest price.
I discovered a leak in my home late at night on a Friday. Santana Bros Plumbing Was able to come Saturday about an 30-45 min after speaking with Maria. Freddy was professional and efficient with estimating where leak was. After contacting a mitigation company they work with they were able to come that Saturday night and use tools to locate the moisture. Freddy and Miguel was able to repair the leak. I would recommend them for your plumbing needs.
I called at 9:56am. Maria answered and told me that they’d be at my house between 10 and 12. That was amazing to hear. Miguel and Armando arrived at 10:40 and were finished by 11:30. They were awesome: super friendly, very professional, and were extremely transparent with everything they were doing. Hopefully, I’ll never have another plumbing issue. But if I do, I’m calling Santana Bros first!
Miguel of Satana Bros Plumbing. did an EXCELLENT job with the assessment of where the leak was coming from and then replacing an old galvanized pipe that had a leak in it. Switched it out in under 20 mins while informing me of the process step by step.His arrival time was great as well!! He even went the extra mile in cleaning when he didnt have to. I definitely recommend the Santana Bros. Plumbing service to everyone!!!👍🏾👍🏾
Called with a plumbing emergency on the weekend, they responded quickly. They completed the repair quickly, they were very professional and kind. All around great service! I will call them for all my plumbing needs.
Miguel and Freddy are hands-down the best plumbers I’ve ever worked with. They were very transparent and communication was extremely prompt. What other plumbers quoted me thousands to do, Miguel and Freddy discovered that it wasn’t even necessary. I will definitely be using these guys again in the future.
Freddy was extremely professional, explained what he is going to do and went to work. I had water backing up in shower. Guess what! Problem solved!! Better service than John Moore. Price was decent for a functional shower!
Garbage disposal died. Got appt quickly on a Saturday. Miguel was here in 30 min. He was careful and explained everything clearly. He was very nice and pleasant. He finished quickly and did not leave a mess. I would highly recommend Sanrana Brothers plumbing.
Santana Bros is the most professional, timely, communicative, reliable, and affordable plumbing company in Houston. They’ve been there for our family for years and have always provided lasting fixes for any plumbing issue we’ve had. You won’t regret hiring them!
Top notch company. Freddy was amazing on explaining any questions I had and even took the time to understand what the true issue was. Asked questions and was patient in understanding the scope of the work before he began the work itself. . Communication, professionalism, and family oriented company is their baseline for business and this is what will make them last a very long time. I will put my name with this company if you have any plumbing issues around. Guarantee the work will be done. Thank you Santana bros for the work you provided. I will use you for any future needs. A very happy customer
I contacted Santana Brothers Plumbing on yesterday for a service appointment for a leaky faucet. I choose them because of the good reviews on Google. Acontractor arrived this morning as scheduled and checked out the leaking sink. He was able to hand tighten two loose pipes after checking for leaks. He didnt see any other problems. He was knowledgeable and respectful of our property. I would recommend them for your next plumbing repair.
We had a shower valve and fixture replacement, hose connection replacement, and leak fix. They have good communication and expediancy in setting up and getting going on the job. Miguel and Freddy work with tradesperson hustle and craftsmanship, very professional and absolutely what you want in a plumber. Finally, they left the job tidy, and are amicable to work with.
First off. The whole operation is Family. It’s like calling someone you know who does plumbing and they take care of you. I called them late they came out assessed the issue made no promises about time to return then came back within an hour😁. The whole crew was pleasant and professional everyone coordinated to get the job done and In a timely fashion. We were not inconvenienced in any way. Miguel is an awesome coordinator. He answers all your questions concerns and apprehensions in a calm manner. They send pics of who will approach your house to get the job done. Maria answered all my questions kept me up to speed and when she couldn’t say for sure Miguel did. Enrique came out with his assistant and was finished so fast and so efficient and so professional. They were a pleasure to work with. Interactive with the whole family. Juan Mata came the next day promptly and made the wall look as if no hole were there in the first place. I put out some money but I am thoroughly impressed and happy with the results. I will be contacting them for my next plumbing project. DO NOT hesitate to call them if you need some plumbing done. You will not regret the call. Let me show you the work. Even removed the “finger” prints🫰🏾💪🏾😁
I’m beyond pleased with the service, responsiveness and professionalism by Freddy at Santana Brothers. The valve and shutoff handles broke on our sprinkler assembly as we were prepping it for the freeze. Called on a Saturday and they came put within an hour. Replaced the entire assembly, received a year warranty and it’s fully winterized. Everything was completed within an hour and a half. Thank You Santana Brothers and Freddy.
Miguel and Fred came to help unclog the sink in my guest bathroom. Lucky to have them come the same day. They clearly know their stuff, did great work, were fast, clean and super professional. Gave great advice to help avoid future clogs. Awesome job all around - definitely recommend to others in the Pearland area!!
I had a outdoor water leak and I called Santana Bros. Plumbing. Miguel came by my house on Saturday, January 4th to access the leak. He was very courteous and professional. Miguel explained in detail the options that there was in order to fix leak and also the price options. I did agree for Miguel and his crew to fix the leak and he came by the next day Sunday, January 5th and they got the leak fixed in a timely manner. I am very grateful that Miguel and Santana Bros. and crew were able to come on Sunday. I will recommend Miguel and Santana Bros. Plumbing to our family and friends. Great Job guys !
I can’t recommend Santana Bros Plumbing enough. They recently repaired my water service line, and their work was exceptional. The crew was professional, efficient, and took the time to ensure everything was done well. The city inspector came by to check the work and he was so impressed with the quality that he actually knocked on my door to personally tell me how great of a job they did. That kind of praise from a city inspector speaks volumes about their attention to detail and expertise. I will definitely hire them again for any future plumbing needs!
Strongly recommended! This company helped me install gas pipes in the kitchen so I can switch from using electricity to gas for cooking. The project took about a day and a half. The company is very professional and cost efficient.1,Mr. Miguel is very dedicated and responsible. He communicates the progress of the project with me in a timely manner, keeping me informed and erased my concerns.2, The company has extensive experience and knows all the processes, such as applying for permits from the government and inspecting for any gas leaking issues after the work had done.3,The price is reasonable and competitive.The project has been completed for a year and a half since now, and everything with my kitchens gas supply system is normal. I believe my evaluation is objective and fair.
Miguel is the real deal!! Installed a new sink for me and the family and now we are good to go. Going to be using him moving forward. Great people person and he cares about the customer
Quick, efficient, and quality service by friendly technicians. Identified, priced, and fixed my outdoor leak issue all within a matter of a few hours. Couldn’t ask for a better service experience. I will absolutely use them again for future plumbing needs. Thank you Miguel and the entire team at Santana Bros Plumbing!
Miguel and Freddy were a tremendous help today. Came in and out in a flash and solved my shower issue. Came on a Saturday too! Thanks gentlemen!
Extremely nice and polite. More focused on our comfort as opposed to theirs. They were extremely patient, understanding, and trustworthy. Customers are number one. We will definitely use them again in the future when needed. :-)
TLDR: Best business Ive ever worked with, hands-down. If youre looking for a plumber who proactively communicates, does an impeccable job, gives you options on how to solve the problem along with their benefits and tradeoffs, has the work ethic of your grandparents generation, is always on time, and uses modern scheduling and payments, hire Santana Bros. This level of service just isnt seen these days.Long story: I had a water main break over Thanksgiving night, while I was away for days (everyones worst nightmare from the movies right?). My neighbor called Santana Bros after seeing water all over the yard. Neither of us had experience with them. You can imagine my apprehension. My neighbor gave me Miguels number at Santana Bros. Miguel was there at 6:30 AM to diagnose. On the call he explained his diagnosis and gave me detailed options on my paths forward. I chose one and I was immediately scheduled for that day for repairs. He told me verbally and then I got a professional email invite with the exact scheduling. Invoicing was professional and detailed.From there Miguel proactively texted me every step of the way. Hey the dig crew is one their way. The dig crew is here and he would send pictures, etc. Mr. Jacob the repair crew is done and its looking good. Hes giving me the play by play without me even asking. He just had that empathy and knew without me being home I would want updates to ease my mind. The pictures were detailed and from all angles and he explained what I was looking at. The big job of water line replacement and connection to all of my sprinkler systems, and other waterworks was done that day, exactly like Miguel said it would be. My empty house was safe with Miguel and his crew. And all of the proper safety barriers/tape were put up to protect people walking on the nearby sidewalk since the trench was along its side. (He sent pics of that too)When done Miguel gave me detailed instruction on how to turn the water on when I returned home days later from vacation and proactively followed up with me to ensure everything was okay, which it was.The City of Pearland was slightly backlogged on inspecting the job due to the holiday. Miguel (again proactively) texted me every update from the City and he was like Im coming to your house at 6:30 AM to put the permit on your door so its visible to the inspector for todays inspection and sent me an electronic copy for my reference. Im like bruh, Ill print it out myself and put it there to save you an early morning trip. But this goes to show the level of dedication. Miguel was going to drive to my house at 6:30 AM to tape a permit on my door instead of just asking me to print it myself.Integrity, trustworthiness, professionalism, craftsmanship.
Santana Plumbing is the best! They have come twice to my house and both have been great service. They are knowledgeable and are super ethical. He came in today because my garbage disposal wasnt working. He didnt charge me anything to fix it, as it was an easy fix (for him). You are safe to receive a great service with them
Santana Brothers did an impeccable job! They were very timely in addressing the issue, less than 24 hours after we called, and Miguel & Freddy explained everything they were doing. We would highly recommend their services & definitely use them again in the future!
Trust the positive reviews. These guys are great. Miguel came out and made sure I was comfortable and kept me informed. Pointed me in the right direction when I needed more than just plumbing work.
Miguel and Fredy were excellent. Toilet was clogged due to tree roots. After digging out to change the pipes; two leaks were also found. Santana Bros were very thorough and got the job done to my complete satisfaction. The total cost was also very reasonable.
My fiancé and I returned home from a trip to find our water heater had sprung a leak and needed to be replaced. I called Santana Bros plumbing the next morning and Miguel came to my home within the hour to provide a quote for a replacement. Miguel was exceptionally courteous and professional. He and his brother returned the same afternoon and installed the new unit. They arrived promptly and worked efficiently. Miguel took the time to answer all our questions regarding the water heater, as well as other plumbing inquiries we had. I will be calling Santana Bros for all of my plumbing needs from now on.
We had a leak coming from the upstairs shower. I called to leave a message at 7:30pm and he picked up. He asked if the spot was secure and came out the next morning. They gave us several options for repair. They were clean, quick and efficient. I would recommend them.
Miguel and Freddy provided very professional, kind, and excellent service when they replaced my old water heater. The receptionist was also very friendly and polite. I have had a very good feeling about Santana Bros Plumbing from the beginning to the end, and I am also expecting excellent maintenance service through their 6-year warranty. My strongest recommendation is for this team. No doubt!!!
This is a great, family-owned company. I have been using their business for over 4 years now. They are always prompt, courteous, and they do excellent work at fair prices. Highly recommend!
Freddie did a great job unblocking my commode. He was very polite and respectful.Louise
Miguel really worked with my schedule, fixed the clog and provided expert advice every homeowner should know! Pluto, the family dog, instantly warmed up to him so you know the Santana Bros are trustworthy!
Extremely fair. Explained all the options and suggested best option for my issue, not the most expensive. Also came out early in the morning after the main line broke. I called at 6am and I was fixed with water again before 10am. Amazing service.
I cannot say enough great things about these guys. We had another issue with contractors who put in a new bathroom. The toilet had slow drainage. It would take almost an hour to finally drain. Contractors told us (second time now) that it was our issue. They said our septic system was old and defective. We knew this was not the case because everything worked fine in our existing bathroom. Santana Bros came and diagnosed the problem for us FREE OF CHARGE. Big surprise: the contractor put the drain line in without venting and not enough slope. Santana bros seem to be more committed to building goodwill with their customers than making a buck. They have a long term mindset, building trust and rapport knowing that they will be the first name to come to mind in the future. Our house is almost 60 years old, so I’m sure there will be future problems, and I know who I will be calling and recommending to my family and friends.
I would recommend Santana Bros Plumbing Company. We were having issues with our water heater they were able to come out quickly to see what the problem was. Miguel answered all of our questions and they were able to replace my water heater the same day. The service was great!
Very quick, honest and helpful. I was able to get an estimate and scheduled appointment right away, and the technician worked very efficiently.
I had a massive water leak at 4am. I know I called at least 7 places that said they were available for 24 hour calls. No one could come out. Water was coming from my second floor and leaking through the AC vents and light fixtures downstairs. Santana Bros Plumbing came out to my home in 20 minutes! They diagnosed they source of the problem within minutes. They checked me to make sure I was ok. If you need plumber, this is the company to go with.
Santana Bros Plumbing is extremely easy to work with! Their prices are reasonable and they get the job done in timely manner. Miguel was able to come out and spot the problem right away. Highly recommend them!
Enrique and Tony are two true professionals from start to finish.They took great consideration of keeping everything clean. They even asked if I had any questions or concerns before they left.Hands down, a great experience!Thank you for your service!
Miguel and his team were awesome. They worked on my kitchen sink that was stopped up and got it working very fast. They are good people, prompt, reasonable with their charges, and good manners. I will absolutely recommend them to anyone.Miguel, we appreciate you! God bless you and your company.
We needed our garbage disposal checked and they came quickly, with the solution in tow just in case we needed a new one and we did! Miguel also gave us lots of tips and recommendations to best care for our home in other areas as well. Service was great!
Miguel provided excellent service! Was very prompt and as always courteous. They evaluated and corrected my plumbing issue quickly and efficiently. Would highly recommend them.
Miguel came and evaluated my issue. He quickly showed me the damage the busted pipe had cause. He quickly gave me a quote. Maria their secretary was very kind and responded quickly. Enrique and his coworker came on time fixed the issue quickly and were very kind and friendly. Overall I’m very happy with their service and would recommend!
These guys are great! Responded quickly. Gave us all sorts of options. Completed the replacement of the disposal in about twenty minutes. Showed me how to fix the problem the next time if it happens.
Miguel arrived on time and took care of my issue very quickly. Great service, and will definitely be using again going forward.
Excellent service, explained everything, completed the job to spec, offered additional services down the line based on the age of my pipes. Highly recommended.
Miguel and Freddy did a great job. Very quick and knowledgeable. Great service will definitely use again.
This company is top shelf, they are professional and very fair priced.I called these guys a second time on a Sunday morning and they were on the scene in 10 minutes! Now thats service!!! They found nothing wrong with my water heater and didnt even charge me 1 red cent!!! I cant say enough about these guys, they are simply fantastic!!!
Freddie and Miguel were courteous knowledgeable and respectful of our property. They did a great job
Great service!! They were able to come the same day we called where they completed a thorough inspection and fixed the issue. It was really simple, fair price, and we didn’t have to deal with the headache of dealing with our issue for an extended period of time.
From start to finish one of the best customer service experiences ever! Freddy was at my home within 2 hours of my initial call on a Monday morning, checked out the problem and had a quote ready in 15 minutes, new faucet installed within 30 minutes. I particularly appreciate the one year warranty ❤️ From reception to tech, Santana Brothers is helpful, prompt and friendly. Definitely recommend!
The service Technicians Miguel and Freddy were awesome . They came on time , explained me the whole process including prices and then got my approval for the job and then proceeded . Miguel was extremely professional and polite and they finished the work in a very efficient and satisfactory manner . I recommend Miguel and Sanatana plumbing to all my friends and family .. Great job
Thanks to Miguel and Freddy for coming out and saving the day! Identified the issue quickly & didn’t even charge us for the consultation! Excellent Service. Will be calling them for all of our Plumbing needs in the future.
Excellent service! From the first phone call they were caring and empathetic to my situation. They were able to come out quickly and replace my water heater and garbage disposal. They also provided some helpful tips to maintain my kitchen sink drains. Many thanks to Miguel and his team!!
I was recommended by a family member and Santana bros plumbing did not disappoint! I called friday around lunch and spoke with Maria. she was so kind and patient.. and also had availability for someone to inspect the same day! Freddy was the tech and was fantastic! he inspected my problem, let me know the next steps, and returned the next day to fix the problem. super professional, respected my home, and let me know what was going on the entire time. I appreciate the quick response and taking care of the problem right away. the supervisor Miguel, even reached out right after just to make sure I didn’t have any issues or concerns. their customer service is above and beyond, and I will recommend them to all my family and friends!
I would recommend Santana Bros Plumber as they were very professional and did an excellent job. They responded quickly and gave us the next available appointment. They showed on time and resolved our problem without any issues.
Scheduling for replacement of a faulty toilet shutoff valve was very quick and easy. Freddy, the tech, called to say he could come early and we accepted. He answered all our questions then quickly replaced the valve. He also offered contact info for a service that could check for water damage due to the initial leak. We appreciate the great service we received from Santana Bros Plumbing.
Santana bros plumbing tech came out in a timely manner and took care of my urgent plumbing situation.He was very professional and pricing was reasonable, I’ll be using them for all of my residential plumbing needs.
Great experience with Santana Bros! I had a leak in a pipe in the front yard in March. From the first call everything was easy and seamless. They fixed it the same day as the estimate and had our household with water again in no time! Noticed today it was leaking again and contacted them. They came out quickly and started working no questions asked. The leak was in the same area, but not what they had previously replaced, but they still did the repair for no charge. I highly recommend this company!
Only crew who would answer our call on the holiday weekend when our pipe busted. Prompt, great pricing, and great communication. Definitely recommend these guys and good to know we have some high quality plumbers in the Pearland area when emergencies arise.
Really nice company! Miguel A was wonderful - coordinated everything kept us apprised of schedule and progress. We had a major repair that required a city permit - they were able to execute quickly. Restoration of our front yard was well done. Highly recommend.
I appreciate the professionalism & immediate response time. The recurring concern was discovered, explained & Santana Bros. plumbing provided a solution if we chose. There was no pressure.
Santana Bros are awesome! They came out promptly and very professionally inspected our leaking shower. After a quick, thorough inspection, they determined that the leak was not plumbing related and did not charge for their work. They recommended another contractor who can help. Santana Bros are a professional contractor. We can definitely recommend them.
Wow. These guys showed up right at 8 am after getting the call in the middle of the night! They wore shoe coverings in my home, swept the floor, cleaned all messes. They assessed the problem, ordered the part, and had us back up in running by noon! Thank you Santana brothers. Your professionalism is unparalleled and your hustle on a boiling hot summer day was equally impressive! Wish I could give 10 stars!
I recently experienced no pressure in the shower. Expecting the worst but hoping for the best; I called Santana Bros. Miguel was outstanding!!! He quickly put me at ease by explaining fully what needed to be done. He quoted me a reasonable rate and completed the job within 45 minutes. He and Freddie were very prompt clean and professional. I highly recommend them. I called on them back when we had the freeze in Feb 2021 and will continue calling them for all my plumbing needs. Stellar customer service!!!
Miguel is amazing! Very responsive and took me through every step of the process on what was happening when I had a water valve leak. He did an excellent job at repairing it and also telling me to at least call 311 in case they would fix it.
Quick Work, Fantastic Personality, Overall Incredible Service. Id 100% Use Them Again And Recommend Them To Anyone I Know!
Santana plumbing does good work. They perform well in solving problems. They are only time. They provide good information on maintenance.
Miguel and Freddy were quick to respond and clear in communicating what would be done to fix my outdoor copper line break. I would use their services again.
Omg! Always go for the local guys! I called and they were at my house in less than 30 minutes. They gave me all the information I needed to repair and or replace. If you ever have hot water heater issues this is definitely the people to call. Truly a blessing. I felt the positive energy as soon as I called. From the interaction and uplifting energy from the front office to the final recommendations, AMAZING!!!!Being a business owner myself I always observe a company customer service,which is the heart of any company. I tell this to all companies I consult. Infrastructure is only the bones of the company but to survive the company has to have heart! Great Job! Santana Bros...
I can’t say enough about Santana Bros Plumbing! We had a very unexpected leak and in a panic, I called the first plumbing company I could find. I’m so happy I did.Short story: My house sprung a leak around 5-6 pm. I called Santana Bros to request assistance and was told that the company was booked for the day. I was scared and panicked some more! Unexpectedly Miguel offered to FaceTime and instruct my husband on how to shut the water off. That’s something that he certainly didn’t have to do, especially after hours! He walks you carefully through the repair process and answered all of our questions. His kindness, professionalism, and attention to detail are admirable. In times where people seem to not take pleasure in their work, he and the company are a refreshing presence. A good family business. Freddy is knowledgeable and professional with his craft.They will certainly meet our future plumbing needs! Thanks Santana Bros.!
Miguel came to complete the flush of our tankless water heater. The customer service was great and he was extremely detailed in explaining every step.They completed the job in a timely manner.I would hire Santana Bros. again without hesitation.Shout out again to Miguel A.!
I highly recommend Santana Bros Plumbing. I been using them since 2022 and will continue to use them in the future. Thank you Miguel for your help
Great service from Santana Bros Plumbing. The issue I had with an underground water leak was fixed and resolved in no time. Very trustworthy and great at explaining the issue I had. I would Strongly recommend them!
Words cannot express how happy I am I found and use this company for a toilet replacement.I bought a Toilet from Lowe’s home improvement, and also purchased to use one of their installers. Unfortunately, that became a nightmare with the final straw that their installer cancelled on me at the last minute.Santana Brothers Plumbing immediately came out the same day to give me an estimate. Their pricing was fair and reasonable. They returned, on time, to replace my toilet. I will definitely be using them in the future.I also highly recommend them for your needs.
Fantastic company. Called them at 7am once we had power back up from Hurricane Beryl. Miguel was at the house by 9am. Diagnosed and fixed the issue right away. Highly recommended without hesitation!
Our water heater was leaking, we called Santana Bros and they were able to come out quickly to assess the situation. They were incredibly knowledgeable and explained everything. They went the extra mile trying to help us find different ways to finance the water heater replacement we needed. Thankfully we found out we had a home warranty to cover everything! And even though we didn’t need their services anymore, they made sure to check in on us to be sure we were being taken care of! A+ customer service! A+ human beings!
The guys were super fast. Showed up on time ready to work. Quickly assessed the problem and sent me the quote to fix it. Very responsibly priced. Will definitely be doing business with this company again. Thanks fellas
Miguel and his staff did a great job. They were prompt, thorough, freindly and very professional.
The gentleman that came by, Miguel, was very professional, and extremely efficient. He and the technician assisting him had my shower valve repaired in probably less than 10 minutes! And they offer a full one year warranty on their work! This is probably the most professional, plumbing service I have ever encountered, and I have encountered many with the multiple rental houses I own.I would highly recommend Santana Brothers for your Plumbing needs!
Miguel came in this morning, assessed and went through all of our options. He and Freddy came back this afternoon and replaced our whole water heater in a quick amount of time!! We were pleased and would definitely use them again!
We had to call Santana Brothers out to replace a water valve for a fridge and hook up the water line. They were very prompt and did a excellent job. I would definitely hire them again.
We recently hired Santana Bros to reroute a drain line in our home after having had used them in the past and were beyond satisfied with the exceptional service provided. From start to finish, they demonstrated a high level of professionalism, expertise, and efficiency.Not only did they promptly assess the situation, they also helped connect us with water mitigation specialists from the start to help address any potential water damage. Miguels communication and patience was above and beyond, ensuring that we were well-informed and comfortable with the proposed solution, all while also offering support wherever he could throughout the arduous home insurance claim process. Recognizing the stress associated with such proceedings, he provided valuable guidance and support, streamlining the entire experience. This additional act went above and beyond our expectations, and I am grateful for the peace of mind it brought during a stressful situation.Upon completion, he took the time to walk us through the changes made and made sure all our questions were addressed. Despite the job being scheduled during the busy holiday season, Santana Bros did not compromise on quality or take any shortcuts. They provided straightforward pricing, and the overall cost was very reasonable for the scope of work and high-quality service delivered.I highly recommend Santana Bros for any plumbing needs. Their professionalism, expertise, and genuine commitment to customer satisfaction truly set them apart.
I have been using Santana Bros for about two years and I thought it was about time I wrote then the review they deserve.I am a landlord and I do my absolute best to keep my tenants happy. Sometimes, plumbing issues simply happen, and Santana is who I always call.I found them after a lot of searching and I have been quite glad with my choice. They answer quickly or if its late, they call back within a reasonable time. To be fair, I usually call during business hours. Appointments are always made within a very reasonable time and they always show up within the window they give me. I appreciate that.I have used them from a simple drain clog all the way up to the the full replacement of my sewer line from the house to the city connection. Their prices are always fair. They even informed me of a problem on the city of Houston side of the sanitary drain.I have had to make arrangements to get work done while out of town and they kept me informed every step of the way with texts, pictures and video. I know the work will be done quickly and done right.Santana doesnt try to upsell me with unnecessary services. They also give me choices and clearly inform me what needs to be done and what can wait a little while. That is uncommon these days.They recently (in the last year) have started doing hydrojetting pipe cleaning. This worked perfectly for my purposes as the last guy I used was NOT a good experience. Santana did me right.I have added Santana to my trusted list of repairmen and artisans who I use regularly and also who I recommend to my friends and clients. I only recommend solid people as I feel a recommendation is an extension of my own professional reputation.If you are looking for solid plumbers, look no further. Tell em the guy with the handlebar moustache sent you =)
I have previously used Santana Brothers Plumbing, they are very personable and courteous. Quick to review your plumbing issue and provide a reasonable estimate. Never feel pressured to make a decision on accepting their services. With all that, I knew to call them first with my recent plumbing issue. They did a great job and I will continue to utilize their services in the future.
Santana Bros were by far the best experience I have had with any pulling issues. Their 24 hour call service was a life saver and helped me restore my plumbing issue within 10 hours of my initial call to them. The service was extremely professional and they give you a great price while being honest about what you are getting. I highly recommend anyone that has future plumbing issues to give them a call first and I will be sure to use them in the future if anything else arises.
Showed up on a weekend, were quick and efficient at identifying and fixing the issue the garage disposal, fed my dogs cookies, everyone was happy!
Great company! My main water line burst in front of my house and we had water leaking everywhere. I called around and they were the first company that could come that morning. Miguel was extremely kind, personable, knowledgeable, and he was very good at explaining what was going on and the different options to fix the problem. Zero pressure to do one fix over another or to even use a different company. They were able to have their crew out the next morning and they replaced the line no issues. They remained in contact via text message for updates as well. I highly recommend this company if you have a plumbing problem.
Absolutely outstanding customer service! Thank you Miguel and Freddy for taking time out of your morning to come out to assess and fix the issue. I very much appreciate that they text me an ETA and provided a photo of Miguel, so I know when/who to expect at the door. The communication between Miguel and Freddy in explaining the troubleshooting process was highly appreciated as well. I would recommend you to call Santana Bros Plumbing 10/10.
I am so pleased with their service, someone answered the phone on the first call, came out asap, and gave a fair price for plumbing service and toilet replacement, pleased book this company for a job done right, peace and blessings
Miguel and the Santana Bros Team continues to AMAZE us with professionalism, detailed insights and kindness. We were in another unfortunate flooding situation this year and Miguel came out and remembered our family from last year. He made things so much easier to go through because were in good hands. It warms my heart that we were remembered and cared for like family. Thank you Miguel and Santana Bros Team!
Very professional equip with proper gear and shoes cover to permitt any tracking on floors. Came in and tackle problem within 30 min. Conscientious about cleaning up after work completed. Very honest will also give helpful advise
Miguel and Freddy were friendly, helpful with non-repair options, notified us when on their way, arrived during the scheduled time, put booties over their footwear every time they entered the house (due to the wet weather), and completed the jobs with no delay. Our experience with Santana Bros was the best we’ve ever had with any contractor.
I would absolutely recommend them!! I called another plumbing company and they quoted me $800 to replace my garbage disposal without even so much as resetting it or looking to see if there was an obstruction. The plumber from this company came in, found the piece of plastic that was plugging it up and took it out in 5 minutes. Will definitely be using this company moving forward for any plumbing needs because they’re honest and not just a money grab.
Santana Bros, is a very thorough and professional company. It has been our pleasure to meet and work with Maria and the entire staff! We honestly appreciated having a trustworthy team. We were explained everything prior to doing the work as well as reviewed their findings on camera. Theres more work to be done - and yes, Santana Brothers will be the ones selected to do the work. I will definitely recommend them to all my friends and family!
Called on Saturday at 1:20pm, arrived at 2:30, fixed by 3. Miguel was super nice, knowledgeable and professional. Showed me some maintenance tips I didnt know. Highly recommend!
I appreciate Miquel quick response and not constantly rescheduling appointments like other plumbers. He did an excellent job in repairing a water leakage and referring other services in repairing damages caused by the leak. Quick action from the team. Highly recommend!!
I called Santana Brothers Plumbing to check my water heater. Miguel came out to my house within 30 minutes of my call. He introduced himself and was intentionally courteous and professional throughout the entire process. He diagnosed the issue and informed me that it was a matter that my gas company had to take care of. However, Miguel went above and beyond by calling my gas company to make sure that he (a plumber) wasn’t needed to assist them in resolving the matter. If so, he would have stayed to assist. He even sent an estimate for a new water heater should I need one in the near future. I was so impressed with the level of service and kindness he showed that I had to leave a review! Santana Brothers will be my first choice if ever I need a plumber, and I will recommend them to family and friends. Excellent service!
Santana Bros are amazing. Without question they are the most responsive and reliable service providers I’ve ever had to call upon. They saved us time and money diagnosing our plumbing issue and fixing the problem. I iglú recommend calling them for any plumbing needs.
This business is great! While many businesses are not dependable and frequently no show on scheduled appointments, Santana and team are professional, efficient, and true to their word. In addition, they provide excellent service.
Great customer service very professional. Definitely recommend.
Santana Brothers Plumbing provides outstanding service. The technicians are exceptionally knowledgeable, always prompt, and stay in communication with the customer until their work is completed. In addition, they do a superb job of maintaining a clean work environment. We are quite pleased with the quality of the services provided by Santana Brothers Plumbing and recommend them very highly.
I really have never been as pleased as I was the last 2 days than with the work that Freddy and Miguel did for me. They were pleasant. They let me know exactly what they were doing. They gave me a choice. I will always call Santana Bros in the future. Thanks.
Awesome job! Communicated throughout the process, shared detail pictures, and was very professional. IWe are very please with their services. Will definitely use again but hopefully we wont have to😊
Excellent, professional service. Miguel was very polite and super responsive from first contact to project completion and came out within an hour to replace my shower faucet cartridge. Highly recommend!
Miguel and his team are the most polite, professional, and trustworthy people you will ever find. Twice now theyve told me I didnt need something I thought I needed. No scamming, just good, helpful people.
Very very satisfied.The technician was very niceI would highly recommend the company to others.thanks for the very good service
Had them out for a clogged drain a few weeks ago, they were prompt, courteous, and got the job done fast and effectively. This week looked like there was another clog, they came back out and were able to diagnose a different problem. Just told us how to fix the simple issue. Didn’t try to up-sale us, and didn’t even charge for their time. If you’re not using Santana Brothers plumbing you should be.
Excellent experience with great customer service. I had the pleasure of meeting Freddy. He came out to our house on a Saturday and talked with me about some of the issues we were experiencing with our low water pressure. He help me troubleshoot a few possible issues and got us fixed up. Excellent communication and very prompt. Thank you Freddy and thank you Maria.
Called on a Saturday at 8:35am and Freddy was at my home ready to complete the inspection at 9:12. He was thorough and explained his findings in a manner I understood. He informed me of areas that could cause future issues, but did not try to force me into taking action. I will definitely use them again and request Freddy and I will recommend them to others.
Super friendly and great communication. I got several estimates and went with them. I had a pretty big repair that took multiple days. They were always quick to answer my questions and always timely and friendly while working. I highly recommend choosing Santana Brothers for your plumbing needs!
I have had the pleasure of using Santana Brothers Plumbing for various plumbing needs, and I can confidently say that they are a top-notch company. Their fast response time and punctuality are truly impressive. Its refreshing to work with a company that values your time and shows up exactly when they say they will.What sets Santana Brothers Plumbing apart is their excellent communication throughout the entire process. They take the time to explain the issues at hand and the proposed solutions, ensuring that youre well-informed and comfortable with the decisions being made. This level of transparency is greatly appreciated and goes a long way in building trust with their customers.The service provided by Santana Brothers Plumbing is nothing short of professional. Their technicians are skilled and knowledgeable, handling each task with precision and care. Ive always been impressed with their attention to detail, leaving no room for errors. And the best part? Their pricing is reasonable, which is often hard to find in the plumbing industry.Having utilized Santana Brothers Plumbing on multiple occasions, I can confidently recommend them for any plumbing needs. Their combination of fast response, punctuality, clear communication, professionalism, and fair pricing makes them a standout choice in the field. When you choose Santana Brothers Plumbing, youre choosing peace of mind knowing that your plumbing issues will be resolved efficiently and effectively.
We contact Santana Brothers Plumbing because we had leak in our shower. They sent out an email to confirmed our appointment and a picture of the person that was coming out to do the job. Miguel was promptly and professional. He answer all of my question and seem to be very knowledgeable. Our leak was resolved efficiently in less then an hour. Honestly so happy and impress with Santana Brothers.
We noticed an issue with our plumbing and a Santana Brothers service technician, Miguel, was there to do a thorough inspection the next day. Miguel was quick and clearly communicated next steps to us. Within just a few days, Enrique’s team had identified there was an issue with the main water line and dug it up, replaced the underground pipe, and refilled the trench. They took great care in providing quality service and even took the time to hose off our path from any dirt that was tracked while completing the job. I would recommend calling Santana Brothers for your plumbing needs.
Santana Bros Plumbing did a great job on my bathroom. They installed the tub, shower, toilet, and vanity fixtures. They were able to give me a quote quickly and start work a few days later. Their team had great communication during the process and were very professional.
I hired them to work on a clogged kitchen drain. Communication with the company was great! Fred and his teammate were on time, respectful, and hard working. They were able to solve the issue for me and gave me honest assessment. Price is fair and reasonable. I highly recommend them!
Freddy came out and was really wonderful, he was super patient and let me call my husband multiple times and then re-explained to him on the phone the issues we were dealing with. He went through all the steps and in the end we found out our issue was a lot bigger and had to do with the water line, which unfortunately the system our house used they were not able to help with. They didn’t charge us anything for the hour + work he did because the problem wasn’t resolved. Really amazing customer service and friendly. Defiantly will be calling again for issues in future! 👍🏼👍🏼👍🏼
Santana Bros conducts their business so professionally and are so kind! We enjoyed working with their crew to repipe the whole house! You definitely want to bring this company out for any of your plumbing needs! Quick responses and great communication!
I HIGHLY recommend this company. I had a leak in a small area, but decided to have my whole house re-piped. The workers that came to do the job were courteous and keep me well informed of what to expect, where they would be working and constantly checked to see if I had any questions. After installation, i had a couple of pressure issues, that the manager addressed the following day.
If you are looking for a honest, professional, and friendly plumbing company, you want Santana Bros. I had to have repiping done and Enrique, Miguel, Tony, and Miguel Jr did an incredible job! The quality of their work is none like I have seen from any other company. Enrique thoroughly explained the entire process, and kept me updated on the progress of the job. What I was most appreciative of was being involved in the process and being involved in some of the decision making. This was the first time I have experienced this. This meant so much to me that my input mattered. Every company needs to rise up and follow Santana Bros lead. I am a very appreciative customer for them allowing me to be part of the process. Everything went so smooth and was a very positive experience. Thank you so much Enrique, Tony, Miguel, and Miguel Jr. Santana Bros has a customer for life.
When my AC drain line got clogged and I noticed water in my catch pan, I knew I had a problem and needed a plumber. It was just by luck that I found Santana Bros. They got me scheduled for service quickly and a service technician analyzed the problem, explained what work was required, the cost, and removed the clog. He also changed the piping to make future service easier if needed. If you want professional service at a fair price then Santana Bros should be your first call.
Santos Bros Plumbing was a life saver!! During the freezing cold weather, they were able to fit me in their busy schedule. When Miguel showed up, he immediately put on shoe covers to keep our floors clean, from the wet dirt/mud from outside. I explained to him our dilemma and he took a look around and was up front and honest with me regarding it not being a plumbing issue, but a Septic problem. I truly, truly appreciate the effort they made to get out there when I needed them the most and also for their honesty. I have their magnet on our fridge and will definitely be using and recommending them to anyone I know. Thank you, Santos Bros Plumbing for everything!! 😊
So glad I called Santana Bros Plumbing! Miguel arrived at my house within 30 minutes and was able to get the issue resolved quickly. Very knowledgeable and personable and explained everything in detail. Loved that theyre a family owned business! Will definitely use them again.
Incredible company. My go to for anything plumbing related, gas or water. They came out within hours on this last call and have always been courteous and professional. Great work and excellent pricing. Can’t go wrong. Signed up for the membership program after this last visit since there is no way I’ll be calling any other plumbing company in the future.
I have never seen plumbing company as honest as these guys, man!! First time i met with them It’s like we’ve been knowing for years. There price very reasonable.
Great service and job! The technicians that entered our home to do the job were very cordial, respectful and professional. Cleaned up after themselves everyday for a total of 3 days. Great family business. Highly recommend them!
We had a great experience with Santana brothers! They came back multiple days in a row, communicated what time they would arrive and showed up on time. Freddy G. was respectful, explained everything clearly, and answered all of our questions. I really appreciated how prompt and professional everyone at the company was.
Santana brothers were very professional and courteous. They arrived on time and finished the job quickly.
I appreciate the expedite service your company provided today. Very professional, friendly and great customer service. Job was completed in less than 3 hours from them coming and returning to complete work. Thank you!9/15/2023, Santana Plumbing came back for toilet repair and another job well done. Enrique is awesome with excellent customer service skills! Thank you!
The Santanas did a fantastic job! Now we wont have any problems. We are free to take a bath. Thank you!!!
Excellent and very professional services installing my new water heater. They invited questions, arrived on time, and coordinated with the City of Houston to schedule the inspection. I havent experienced such great customer service in a long time. Thank you!
Miguel was very nice and gave me multiple options for the service that I needed. The team came on the same day we called and was fast and efficient. Would definitely recommend.
The service was great! Very professional. Explained the problem/give me options to fix the problem. They took care of everything.
We have had to use Santana bros a couple of times and both times they were thorough, honest and prompt. Will def use them in the future if the need arises.
Santa Bros was a pleasure to work with! After several drains backed up in my rental, Santana Bros diagnosed the problem quickly and had it repaired immediately. They were also very communicative with both me and my tenants, making the best of an inconvenient problem. Would highly recommend!
Very prompt and professional. Came out to fix a broken pipe on Super Bowl Sunday night.
Needed to have my furnace reignited the service was wonderful and a very teachable moment he showed my son how to light it as well. I will definitely be using them in the future.
Miguel and Freddie are a blessing. Pipe was broken for the washer and my husband went on the internet and found Santana Bros Plumbing. They came out right away and repaired it in less than 3 hours. These guys are professional, courteous, friendly and love God. My husband and I are grateful to you guys.
Santana Bros Plumbing, is always quick and courteous. My sink upstairs was overflowing, unbeknownst to me. The carpet was wet, my cabinets were wet. I called them in the morning and they had it fixed by the afternoon. They have fixed my kitchen sink and an outdoor pipe that previously busted.When I first encountered plumbing problems I called around Pearland. Every place wanted to charge me for an estimate. Another wanted me to join their “club” for discounted services. The Santana Bros came out to do the estimate for free. That’s when I knew they were my go-tos.
I’ve been a fan for 2 years. Their response time and customer service is outstanding. No matter how many times I’ve had to call.
Thank you for your professional service, Santana Bros Plumbing. Over the weekend, our water heater failed, causing water damage to our home. Within hours, Santanas Bros. responded. They were able to resolve the issues, and they kept me informed throughout the process. I would enthusiastically recommend it to my family and friends! Excellent work, and please continue to provide excellent customer service! BTW, the crew was very friendly and provided us with helpful suggestions.
Very pleased with the work and the professionalism. They wore protective shoe covers which is important to me. Miguel came and gave an estimate and we agreed on the work. He and another plumber went to fix the leaky tub faucet and they were done quickly. Overall very happy with the job.
Squirrels chewed up a pipe line and water came rushing through the A/C vent!!! I called several plumbing companies who wanted to give me an appointment within the next 5 days! WHAT??? I needed someone NOW. I called Santana and within 1 hour (on a Saturday) a technician was at my door and the pipe was repaired. The service was excellent -from the woman who answered the phone, to the person who came out, to the supervisor who check in with me. Lastly, they gave me a referral to get the drywall and insulation repaired. I highly recommend this team.
Our main water pipe busted early this morning and we needed someone to come out ASAP; we called numerous plumbers around 7 a.m. that either didn’t answer or told us they wouldn’t be able to come out for hours. Santana Bros Plumbing was the only plumber who not only had great customer service over the phone but was prompt in getting someone to us in a matter of 30 minutes. Very appreciative and impressed!
100% recommend Santana bros plumbing. Freddy came to our house within 24h of the request, gave us a call to confirm as well as a text to make sure there was no surprises. Freddy gave us a free inspection, fixed our issue timely and even educated us on how to assess future problems. Can’t get better than that!
Santana Bros Plumbing representatives were polite, knowledgeable and efficient. They were able to respond the day I called with a leak under the kitchen sink. This was the best experience I have had with a repair service company in a long time. I highly recommend.
I have had the pleasure of using Santana Bros. twice and they have done an awesome job both times. The first time was for a toilet repair and the second time was for sink and garbage disposal installation. Enrique was the technician who came out and he was great. I highly recommend them for any of your plumbing needs!
We have had Santana Bros out a number of times. They are quick to respond and do a great job. They make sure the job is done right. Super friendly and respectful of your home.
These guys came in clutch for us when we had a gas leak out of nowhere coming from our water heater. Nobody wanted to give us a quote. Not only were they able to give me an estimate, but they came out the same morning and repaired it no problem. Freddy was awesome and professional and kept us in the loop the entire time he worked. I definitely recommend Santana Brothers!
We have used Santana Bros twice now for issues at our home and have had a great experience. They are kind, professional and take the time to explain in detail what’s happening and what needs to be done. We will continue to call when we need support and would recommend them to anyone else.
We needed an emergency repair to a broken pipe. Both teams- the gentlemen who gave the estimate and the repair team - were friendly, took time to educate us about options, and were incredibly responsive. I received multiple updates via text about price/location and payment was easy. They were our second quote and were a much better value while providing a better experience. Definitely call them!
Called Santana Bros Plumbing and they were able to come out the same day. I received a text with the picture of the technician that was coming out to service us and think it’s a great feature. Overall great service! Will recommend to anyone in need.
This was my first experience with a plumbing company and Santana Brothers Plumbing did not disappoint! The estimate team did a wonderful job on providing me with options and explanations. The service team did a phenomenal job and completed the work swiftly. I will definitely be referring business to them.
Very satisfied with the service we were provided! We reached out to Santana Bros Plumbing to take care of a few items listed on our home inspection.Making the appointment was simple and we received a call a few days before to confirm (we scheduled a week in advance only due to our schedule, Santana Bros was available to come out the day we called in).The morning of our appointment, Freddy gave a courtesy call when he was 20 mins away. He arrived on time, introduced himself, put on shoe covers (every single time he entered our home which is much appreciated). He looked at everything we wanted checked out inside our two bathrooms and outside at the water line/shut off valve. He gave his honest recommendations and answered all my questions/concerns. Within 5 minutes Freddy provided a detailed estimate which seemed very reasonable. Upon completion he reviewed everything he and his partner did and showed me pictures as well detailing the work.All in all this was a great service experience due to the courtesy, expertise, and professionalism we were provided. We will be using Santana Bros for our future plumbing needs.
Miguel from Santana Bros came to service my home in response to moisture in the walls. He arrived on time, and quickly identified the issue. Plumbing repairs were not needed, but he definitely pointed me in the right direction to get my situation fixed. Will definitely be using them in future when its time for renovations.
We were really appreciative of how quickly someone could get over here and also he was very knowledgeable and explained everything. We really appreciate the service and if we are ever in need of a plumber again it will definitely be this company.
I will start with the communication through this whole process was wonderful. Messaged me when they where on the way, a photo and name of who was going to show up so no surprises.We contacted Santana Bros Plumbing to come look at a gas leak I came across after shutting off some soaker hoses. I left a message on Thursday evening asking if they could come look at the issue Friday morning, and was contacted that same evening to inform me that they would be out the next morning to look at the job.Friday morning Miguel shows up, informs me of what all will have to take place and after discussing everything with my wife we agreed to the price and gave them the ok to begin the work. Ground crew showed up a few hours later and where able to get everything uncovered for the plumbers who where scheduled for Saturday morning.Saturday comes and plumbers show up when scheduled and are able to knock everything out in a good amount of time. When done they test everything for leaks, and once they are done testing they contact the ground crew to start covering the line so we can contact the gas company to reinstall the meter. A couple of days and our gas is back on.From start to finish this company has done a wonderful job.Great communication, quick response and quality work. I would recommend Santana Bros Plumbing to anyone.
Always super satisfied with Santana Bros. Miguel was amazing. Toilet issue was resolved without having to replace anything. These guys are the best plumbing company in town
Im in a wheelchair. the simplest plumbing job is impossible for me. The pros at Santana brothers are very understanding of my situation Their pricing is fair and they offer multiple payment options to help me. I would never use anyone else. Thank you thank you
Freddy and Miguel were on top of the job. They went the extra mile. Freddy made sure I was completely satisfied and answered all of my questions.
We had a leak under the kitchen sink. The seal was replaced under the sink which corrected the problem. We were also given a one year warranty. The technicians did a great job!!
Once again, they provided exceptional plumbing services, updating our water shut in valves throughout our home.Our home plumbing needs are only handled by Santana Bros. This group has always provided excellent services on a timely basis. Always reliable, trustworthy and very professional in every aspect of their work. No we not related.
Miguel and his team did great, fast work. I had reached out to 3 other plumbers, they were the fastest to respond, even fitting me in to the end of the day. Greatly appreciated.
We needed trustworthy plumbing services for our entire gas line from meter to house to garage apt. Had not had good experiences with plumbers in the past. We got several proposal and decided to go with Santana Bros Plumbing and are very glad we did. They are the very best of the best. They are extremely knowledgeable, professional, and respectful. We were kept informed from start to finish. We want to say Thank You to Miquel, Freddie and Robert to a job well done! This was not a easy job however they went above and beyond. Will never go with any others!!!
Miguel was very professional and has excellent interpersonal skills. He walked me through a repair process. Highly recommend Santana Bros Plumbing.
My sewer line backed up last week I called after 8 pm and there was nobody at that time but first thing in the morning somebody called me back and send someone right away. They answer all my questions and and explained everything in detail they way I could understand and see for myself. Very understanding and professional and not bad for our pockets specially this times now with our economy. I also appreciate the patience sometimes we can be overwhelmed with a situation but they had all the patience. Definitely recommend anybody in a desperate situation and also a tight budget.
I would like to start by saying the whole interaction between Santana Bros and myself was awesome. Freddy came to the house on time for the window they gave us. He was very honest and professional about everything. The two young man that came to the house to do the work, Enrique and Miguel were awesome. At first look, we thought they were too young and didn’t know how this experience was going to go…… but after everything and the work, I can not praise them two young men enough. Professional at all times, and Enrique walked me through the process before even starting. I will never use another plumbing company again, as long as the customer service stays the same. Thank you Santana Bros Plumbing for everything!!!!!
Very very pleased with the work that was done. I would highly recommend to others, they were honest with me throughout. I’m looking forward to doing the rest of my plumbing issues with them.
We recently had our pipes replaced and cannot say enough good things about these guys! They were so personable, professional, and incredibly accommodating of any and all special requests we had. They did a fantastic job walking us through the scope of the project and were happy to answer any questions we might have along the way. They were in and out with all holes patched within just a matter of days. We will absolutely be using them for our future plumbing needs and plan to recommend to anyone and everyone that asks.
The quality of work and professionals was first rate! I will not hesitate to use again.Just had the 6 month inspection. So glad they take pride in their work and want to follow up !!
Went to them as a second opinion, they were able to better pinpoint the issue with their cameras. They also directed us to communicate with the city to help resolve our issue. Well worth the $$$ knowing we were in good hands.
The technicians were very prompt, respectful, and took care of our problem within the day.
HIGHLY RECOMMENDED!We recently switched to Santana Brothers after working with a single plumber contact for years.I saw they were a 5 star company, but was still a little weary.We chose Santana Bothers to do a complete home repipe and couldn’t have had a better experience.They are quick to respond, quick to get the work done, friendly, prompt and reasonably priced.I am extremely satisfied with the work that they did and look forward to a continued relationship with them for any of our plumbing needs in the future!
HIGHLY recommend this team. Definitely appreciate the email and text updates and they arrived earlier than the appointment time, which is always a plus. Miguel and his technician were in/out in 10 minutes for a clogged toilet. And to top it off they were VERY professional and nice. These guys are the best!
First time homeowner here and we have been dealing with a plumbing nightmare for the last few weeks. Sewage was coming out of our shower drain and our toilets, other shower, and sinks were draining very slowly. After getting multiple other quotes and having very poor experiences, Miguel and his team came in and were able to diagnose the real issue quickly and took the time to make sure I understood the issue and why the recommended fix was necessary. I have never had an experience like this! They always arrived on time, notified me way ahead of time if any reschedules were necessary, and went the extra mile by printing out our permit, driving all the way to our house, and posting it on our door since we dont have a printer. I really cant recommend them enough. Im so happy that I will never have to search for another plumber again! Thank you Maria, Miguel, and the rest of the team. Yall are seriously the best!
They were on time, very Professional and walked me through with everything they was about to do. This my second time using them and they have now become my Plummmer!! They gantantee their work! Last two companies I used dont come close to these guys! Thank you Mr. Santana!
I called Santana Bros Plumbing on Wednesday, January 18, regarding a water meter leak. After waiting two weeks for the City to confirm the leak was a private issue, it was very refreshing to contact Santana and get a same-day appointment. The staff is very cordial and professional. Maria was very empathetic to my situation. Freddy used his expertise to quickly assess the issue and provide an estimate. Robert resolved the leak and now I have running water again.I recommend Santana Bros for your plumbing issues for two main reasons: consistent communication and expertise. Thanks Santana Bros!
Miguel and Freddy came to my house an hour after my phone call to thaw my frozen water main. Very polite, friendly, and knowledgeable! Highly recommend!
I cant say enough good things about this company. They are super professional and work really hard to get the job done right. My main sewer line had to be rerouted, no easy task. Got a fair price and a great warranty. Its never fun having plumbing issues, but they made this process a lot less painful. They got the job done in 2 days once excavation was done. They respected my home, cleaned up after themselves, wore shoe covers every single time they came in. You can trust these guys for any plumbing job you need done!
Miguel came out within an hour of when I called to help us figure out a low pressure issue we were having at our house. He was extremely professional and knowledgeable and helped us fix the issue promptly. I definitely recommend Santana Brothers to everyone and I will be using them again in the future.
We found Santana Bros through Facebook. All I can say is “WOW”!!!!! We called after hours to see about getting a technician to our house for a water heater issue. Within 3 minutes of that phone call, I received a text letting me know that a technician would arrive between 8-10 the next morning. At 7:40 I received another text (with his name and picture) saying that Miguel, would be at my house in 40 minutes. He actually showed up earlier than that. Miguel was professional from his appearance and attitude. He diagnosed the problem quickly and explained exactly what the problem was. He also took the time to go over preventive maintenance so I don’t have the same issue and how to extend the life of the water heater. I have found a plumber for life!!!!!! Thank you Miguel and Santana Bros.!!!!!!!
On January 3rd I had Miguel from Santana Bros Plumbing to come out to my residence. Miguel walked the premises taking notes and pictures. He gave me an estimate of the job. After fixing the outdoors pipe I had them replace 34 ft of galvanized pipe indoors the following day. Tony and Enrique did an exceptional job and cleaned up afterwards. One of the most impressive things I admire about them is they took time to listen and even spent time talking. I recommend this company 100 percent. As a matter of fact my neighbor is interested in having them come out to her residence.Thanks for a job well done,Ms. Greene
By far, the best professional plumbers I’ve ever encountered. I can’t speak highly enough of their expertise, professionalism, and all around customer service. I will use no one else other than Santana brothers plumbing.
The company did an excellent job! My experience was really good with them. The plumbers were nice and thorough with answers to any questions I had. Maria was really helpful in answering any questions i had and always kept me updated with the progress of the work. The work was completed as expected. I definitely recommend this company for any plumbing issues you may have
Freddie was sent out to replace some pipe to my dishwasher. He was prompt, courteous, explained what he was doing, allowed me a few minutes to clean under the dishwasher before he did his job. He was well dressed and planned to use shoes protectors before coming in the house. There were issues that transpired during the replacement but their company came through to help me work out the situation. Overall I think this is a very trustworthy company to work with and put your trust into.
Had whole house repiped. Enrique and Tony went above and beyond making sure everything was to my satisfaction. Miguel checked everything several times. Top notch work. Would definitely use again.
This is one of the best experiences I’ve had with any repair company!! After making my appointment request Maria called right away and got me scheduled. She was so nice about answering my questions. Miguel and his partner arrived earlier than expected, which I appreciated. They were able to diagnose and fix our problem quickly and left the kitchen area clean. They were very professional and explained all the work that was done and answered all of my questions. I will be using Santana Bros. again. I will also be sharing your info on our neighborhood website.
This company is great. Fast response and workers friendly and professional. I had a pipe burst due to corrosion and needed my house repiped. They did a great job and was done quickly. Also a great price for the work. Would definitely use them again.
Same day service, incredibly professional and helpful. Thank you!
Just moved into my house and needed assistance disconnecting the gas stove the owner left behind and cap it until the new gas stove arrived. Arrived early than the expected time of arrival, was very informative, and finished up quick. It really helps when a tech presents with a great personality. I used to live in a rural area and got so use to waiting a day or two for assistance, but I was impressed to be told someone will be out the same day. I highly recommend Santana Bros Plumbing.
Always amazing service! I’ve used Santana Brother Plumbing twice and have been very satisfied with their work. The team is very prompt, honest, and extremely helpful!
My home had lost water pressure. Miguel came out to do an assessment. He was kind, courteous, professional and helpful. He was quick and thorough. The issue is resolved and they didn’t charge me a service fee. He advised me on what to check for if the issue returns.He arrived on a weekend within a few hours of the initial call (with no appointment). I was given an estimated time of arrival, and received text and phone call updates of expected arrival time.I would not hesitate to use this company in the future..and would absolutely refer them to friends and family.