Zoom Drain
Service Area in Houston, Texas
Business Location: 17840 Mound Rd Suite E1, Cypress, TX 77433, United States
Contact Number: +1 713-338-0802
Customer Rating: 5
Business Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Plumber Services Offered
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From the business
- Identifies as women-owned
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Service options
- On-site services
- Online estimates
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Planning
- Appointment required
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Payments
- Credit cards
- Credit cards
Service Categories
- Plumber
- Contractor
- Septic system service
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Customer Feedback (62)
I recently used Zoom Drains for a plumbing issue and was impressed by their service. The technician was professional, arriving on time and explaining the process clearly. They used modern tools, to quickly diagnose and fix the problem. The work was efficient, and the price was fair for the quality of service. They also provided helpful maintenance tips. Overall, Zoom Drains delivered excellent service, and ld definitely recommend them for any plumbing needs.
As the Director of Ivy Kids of Young Ranch, I had a great experience! Their staff was knowledgeable, efficient, and professional. They quickly identified and fixed our issue in no time. We were very impressed with their fast response and quality service. Highly recommend!
I was extremely impressed with Zoom Drains customer service. They were incredibly responsive to customer calls and were able to schedule appointments quickly, which is crucial during a plumbing emergency. The technician arrives on time and is very professional and courteous. I would highly recommend Zoom Drain for their excellent customer service and their availability during a time of need.
My whole experience with Doug and Zoom drain was awesome. From the first call for service, to their arrival and completion of the job was easy. They do exactly what they say. Doug treated my wife kindly, friendly and respectful. I couldnt have asked for better service. Ill probably use Zoom Drain again in the future for other services. Thank you Doug!
The Zoom Drain team was nothing short of exceptional to work with. Its obvious they not only care about the solution / service they provide, but also about you as the customer. Id recommend them to anyone who is looking for drain or sewer work and looking to work with an honest and hard working group!
Very happy with our first Zoom Drain experience. Our sewer line backed up and flowed into our bathtub. Zoom Drain came out after hours and Joe was great. Not only did he fix the problem, he also explained what caused it and what he did to fix it. We will be calling them with any other needs.
Their techs were punctual, polite and very professional. They made sure to wear their booties and even put booties on the wheels of their machine so my carpet could stay clean. I’m so impressed that they cared enough to do that. I also liked the fact that unlike regular plumbers, they carry a camera on their truck that they used to run it through my drain line to show me that it was clear after they hydrojetted it. This gave me peace of mind that the job was done right. Will definitely tell all my friends and family about Zoom Drain!
Excellent communication from the dispatcher and the tech throughout the whole process. The technician arrived and was very respectful of our home and did the best he could to keep things clean. The customer service was outstanding and highly recommend them!
ZoomDrain for the win! Freezing temperatures and busted pipes is not how anyone wants to spend a Sunday night but they came out to the house and got us taken care of in a timely manner and with excellent customer service! I can’t thank ZoomDrain enough! Highly recommended.
Doug Sutterfield with Zoom Drain is the best plumber we have ever had. He went above and beyond for our clogged kitchen sink. He also explained everything in detail and we will definitely be using them again in the future. Thank you, Tom Jacobs.
Zoom Drain is the elite drain service brand. Top-notch customer service, shows up on time, with clear communication. No one does it better! Highly recommend!
I contacted zoom drain via the thumpack app. They contacted me in minutes and set an appointment for the same day (a Sunday night)! My technician, Doug Sutterfield, was very friendly and knowledgeable. He diagnosed my issue immediately gave me a fair price and quickly fixed my problem. I would highly recommend this company and this tech!!! .
I love the team at Zoom Drain. Getting a good plumber is hard and I now have a go-to crew. I highly recommend!
Doug was a great technician.On time, informative, polite, hard worker.Zoom Drain did a great job unclogging the AC water line.
Doug from Zoom Plumbing arrived at the house at the time stated in the phone call .He was very professional with a pleasant attitude. I would recommend this company when looking for Plumbing work.
Doug did an amazing job. He came out the same day and fixed my issue. He was very thorough and offered suggestions on how to eliminate the problem from happening again.
Allison and her team at Zoom Drain are amazing with their customer service and quality! I highly recommend them.
Truly phenomenal team and company that puts their customers first. It’s always great to see business owners like Allison building their company the right way!
Honest, patient, and professional! From the first phone call they answered all my drain questions and walked through their process. Highly recommend!
Douglas was the absolute best. i cant thank him enough for his service.
Doug was fantastic, responded right away and explained everything in detail to me would definitely call them again 100%
They were professional, easy to get a hold of when we needed and never tried to up sale us on anything. Doug even went the extra mile and helped me with another small and easy repair. 10 out of 10 would recommend!
Great service and prompt attention to my drain issues!Very professional! The office manager, Allison was very helpful!
Amazing. I contacted them Sunday evening because my storm drains were no longer working and my back yard was flooded after tons of rain over the last few weeks. They contacted me back within 15 minutes and scheduled me for 830am the next morning. Well... they just left after clearing out all my storm drains and getting everything taken care of. Super professional. Cant recommend them highly enough.
An excellent company—very responsible, always helpful and supportive. I will definitely recommend them to all my friends!
The customer service was stellar. The vibe that radiated from the employees would make anyone want to continue business with them. 10/10
I wish every tech could be Doug, he was fast professional and politeThank you, Doug!
Zoom Drain, awesome people, fabulous work would highly recommend. Best of luck Patrick.
Super nice and very professional, I’m calling Zoom for my next repair.
What a great local woman owned small business. Our clean out drain to our home was clogged which backed up in the sink! It was a mess!! I called Zoom Drain and they were so helpful not only explaining to me but showing me with a live camera the clog and how to resolve my issue. I highly recommend and trust this company to stand by their work.
Same day service and extremely helpful! Will definitely be working with them again!
Doug was awesome very quick professional and knowledgeable
Doug was very sufficient, nice, and quick on taking care of the blockage of the drainage system.Will highly recommend 🙂
Had a clogged upstairs toilet that I couldn’t unclog. Bear used the air snake and got it cleared. He wore shoe covers to keep carpet clean.
Amazing , highly recommend to everyoneAllison is so amazing the customer service and work they do is amazing
Top notch service-oriented company! The owners ensure that things are done right.
Fast to get here on a Sunday. Loved the use of the camera to pin point the issue. Very professional. Service was wonderful, but not cheap.
Every part of the experience of Zoom was amazing! Allison and the whole team are phenomenal, you won’t find a better company to use! Highly recommended!
Let me tell you Allison is a rock star at her job and comes through 110 % we over at LTPplumbing us them for our jetting and clogs on most our commercial properties- definitely will continue to recommend and partner with 🙏🏼💯🙏🏼
Great people and fantastic response when you need them. Highly recommend
They were very professional and very quick in taking care of my tub. They cleaned up after they finished. I am very satisfied with his work.
Very professional well spoken technician.
Donnell did an excellent job, fixed the problem asap. Highly recommend
Services provided were excellent! Friendly and professional staff! Quick response to take care of our drainage issue! If needed, will use them again!!!!
Excellent service from staff answering phone through completion of unclogging drains. Highly recommend Zoom Drain. On time & completed job in timely manner.
Amazing service! Very fast and helpful. Made sure all my problems were resolved and very informative of the service! Would definitely recommend
Allison is fantastic!! Her communication is appreciable
Zoom drain was very quick and efficient. I would call them again and recommend this business to others.
These guys are awesome! Give them a call!
Incredible and quick service. I had sewer flies in multiple drains, and the technician performed a full house cleaning and they are gone!
Awesome work! Great people!
Super friendly, quick and helpful!
Awesome very friendly people!
Zoom Drain provides top-quality, prompt work. Highly recommended!
Very friendly, explained everything, good worker, excellent job. Will use again.
Unbeatable service! If you need plumbing help that is fast and reliable, they are it!
Excellent customer service. Will get the job done.
Very nice people!
Quick response time and wonderful service!
Efficient and courteous. Gets the job done.
Zoom Drain is the best! They are professional, responsive, and really focused on fixing your problems. The truck is impressive and the technician friendly. Overall, excellent customer service and highly recommended. Thanks!
Hands down this is one of the best company around they were on time and let me know what was the problem and the give good quality service my plumber was Doug and he was great! I will contact them again if I need any more work done!